# altafiber TV for iPhone — user reviews > 88 indexed App Store user reviews of altafiber TV for iPhone by Cincinnati Bell Inc, rated 1.40/5 from 280 ratings. - Source: https://appshunter.io/ios/app/altafiber-tv-for-iphone/id1179520730/reviews - App overview in markdown: https://appshunter.io/ios/app/altafiber-tv-for-iphone/id1179520730.md - Rating breakdown: 5★ 13 · 4★ 6 · 3★ 8 · 2★ 15 · 1★ 238 ## What do users think of altafiber TV for iPhone? Overall sentiment: negative **Pros** - 👍 Great app - 🚀 Literally like having cable on the go **Cons** - 🐛 App doesn't work - 🐛 Audio/video sync issues - 🐛 Frequent crashes and freezes - 🔒 Requires home WiFi to watch - 🐛 Compatibility issues with iOS updates **Commonly reported bugs** - App won't load channels - Constant error messages - Login issues - Incompatible with newer iOS versions **Most requested features** - Add Roku/Apple TV app support - Allow watching away from home - Add DVR/recording functionality ## Newest reviews (19 of 88) ### 1/5 — Doesn’t work *2022-12-10, version 1.10.81* It won’t let me watch anything. I hit the watch button and nothing happens. Very disappointed. ### 1/5 — Can’t cast *2022-11-27, version 1.10.81* It’s 2022 and this app still can’t cast to a tv. So dumb ### 1/5 — Eat my butthole *2022-10-20, version 1.10.8* Eat my butthole ### 1/5 — Cin bell whar oust thee…. *2022-10-16, version 1.10.8* Worst app ever. Surprised apple allowed it out. Actually apple I am not. Won’t load. Won’t work U-S-E-L-E-S-S-! ### 1/5 — Simply the worst app to ever exist *2022-10-16, version 1.10.8* It just doesn’t work. At all. Waste of space on the home screen. Don’t download. I hate you altafiber ### 1/5 — Never works *2022-07-30, version 1.10.7* Don’t even know why they act like they have an app. It never works. ### 1/5 — Junk app *2022-05-04, version 1.10.7* The audio is always out of sync… bad form, Cincy Bell, bad form. ### 1/5 — Spend less on TV ads and more on this app! *2022-01-03* Internet and TV and apps that suggest you could actually access your TV programming would be such a reach for CB. Why can’t they fix anything? Multiple fioptics apps and the Only useful feature is paying for your Overpriced service. Don’t waste your time. ### 1/5 — WF112 error *2021-10-02, version 1.10.7* I’ve only been able to get the app to work once. Every time I attempt to watch something I get a WF112 “content cannot be played due to technical problems”. ### 1/5 — Doesn’t work. Never worked. *2021-09-25, version 1.10.7* Not sure what the point of this app is. Wish I went with spectrum. ### 1/5 — Horrible, doesn’t work all *2021-09-11, version 1.10.7* Takes forever to login, then doesn’t work at all. If you select a channel to watch and tap the play button, nothing happens. ### 1/5 — Worthless App *2021-08-30, version 1.10.7* This app DOES NOT WORK. When I click on a station to watch, nothing happens! ### 1/5 — Will not work past Guide *2021-07-07, version 1.10.7* I can log in, but it takes a long time to connect. Once I get to the guide, it will not connect me to the channel when clicking Watch. Please fix this issue. ### 1/5 — Giving it a 1 because 0 isn’t an option *2021-07-06, version 1.10.7* App literally never works. Not connected to Fioptics internet, not streaming from cellular data, just never period. Upgrade your app, morons ### 1/5 — Non-functional *2021-06-20, version 1.10.7* App would not work unless I was connected to WiFi. If I was at home with WiFi, I wouldn’t need a mobile app. I pay my cable bill, I should be able to access it anywhere. ### 1/5 — Horrible App *2021-04-10, version 1.10.7* App never works outside of my house. I would get rid of them fro cable but their internet is great. Horrible App, needs to improved! ### 1/5 — Never works *2021-01-11, version 1.10.7* I can never get this app to work. It is terrible ### 1/5 — Awful *2020-12-16, version 1.10.7* Switching from Spectrum app to this like going from a Ferrari to a Camry. Hardly ever works (error WF112), which apparently has been an issue for over 2 years. Seriously look at the Spectrum and Directv apps and do the same. Could be so much better ### 1/5 — New update not working *2020-11-16, version 1.10.7* Doesn’t work on iOS 14 🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️ will this ever work ## Most critical reviews (10 lowest-rated) ### 1/5 — WHY do I keep having to sign in *2025-07-10, version 1.10.81* Even though I have the box check that says remember me about every other week I have to keep signing in. And even my iPhone won’t allow me to save the password for this app. I don’t know why they can’t fix this. It’s been years!!! ### 1/5 — Never in sync *2023-11-18, version 1.10.81* The video and audio are never in sync. It is so annoying. I came back to the App Store hoping for an update or something but no. Please fix this issue! ### 1/5 — How does this still not work? *2023-10-10, version 1.10.81* Altafiber takes over and breaks everything. Useless. ### 1/5 — Useless, Can’t watch anything *2023-10-08* I’ve tried to use this app to watch my Altafiber channels dozens of times for the past 2 years. It has worked exactly one time - every other time it either cannot connect to the server, or once I’m connected it won’t play any streams. Every other cable tv provider’s app seems to work fine. After 2 years of bad reviews and a broken app, why won’t Altafiber fix it? ### 1/5 — Altafiber tv app *2023-07-15, version 1.10.81* Doesn’t work ### 1/5 — Deserves no star because it doesn’t work. *2023-06-21, version 1.10.81* When clicking the WATCH button on the Guide page, no channels launch. This is about the 10th time I’ve tried in the past two months. ### 1/5 — Absolute joke *2023-05-10, version 1.10.81* At least with direct tv I could use the app Anywhere. This app only works at your home WiFi unit. If it works that is. Hopefully when you get Bought out they spend some money in research and development and learning how to grow your infrastructure. ### 1/5 — Trash *2023-03-30, version 1.10.81* If there was a zero stars option, I would’ve gave that ### 1/5 — Doesn’t work *2023-03-13, version 1.10.81* Get an error message and says to call. Won’t take my correct email and password. Have tried many times ### 1/5 — Worst app ever. Never works *2023-02-14* JUST SWITCH NOW. This app is absolutely horrible? Doesn’t matter how many times you delete and remove and reinstall the app, it never works. Don’t waste your time and just switch to Spectrum or other streaming services. Alta fiber will soon go out of business because it is one of the worst functioning companies & app. One would think with paying a high premium for cable and being able to have an app that allows you to stream it on your devices, you would make sure the app would actually work and function well. Poor development, poor developers, poor management overall. My recommendation is for everyone to cancel her subscription with altafiber and move to either spectrum or another streaming service. And Altafiber…FIX IT!!! AND MAKE SURE IT WORKS ALL THE TIME!!!!!!! Did I mention how horrible this app is already. ## Most praised reviews (10 highest-rated) ### 5/5 — Best App Ever!!!! *2021-10-08, version 1.10.7* Literally like having cable on the go!!! Thanks so much for this app!!! You guys are the best!!! ### 5/5 — Great app *2019-11-01, version 1.10.4* I have been using this app for about 1 year with no problems. Just WISH they had a Roku or Apple TV app too ### 5/5 — Highly recommended *2017-10-19* My previous review cited hit or miss performance with this app. With the recent update providing support for iOS 11 I can say that this app is stable, performs without a hitch, and I highly recommend it to any Cincinnati Bell Fioptics subscribers. **Developer response:** We recently updated the app to support iOS 11 and also fixed a lot of bugs. The app should now work great when you are connected to your home wifi from Cincinnati Bell. ### 5/5 — Works great! *2017-08-14, version 1.9.2* No issues at this point. Love the ability to watch TV while giving the kids a bath or cleaning out the garage. Nice work CB ! ### 5/5 — So far so good *2017-03-05, version 1.9.2* Not sure why everyone is so upset. The apps working and I'm able to watch video on my device. ### 4/5 — Has some improvements to go *2019-07-20* I think this app has the potential to be a enjoyable app that allows the users to have access to their TV packages selected. It would be nice to see a focus placed on getting the app up to what is expected of an app with ability to set up recordings over the phone and access to the channels not just on the networks. I know there are some upgrades when it comes to the TV portion of things but hopefully it comes sooner than later to the app. ### 4/5 — Works well *2018-02-01, version 1.9.50* ****Updated. The app now works well. I have tried using app and it now works! Still wish more channels could be added. ### 4/5 — No longer works on iOS 11 *2017-10-19* Worked fine until I updated. Please add support so I can watch TV on my phone again. EDIT: app is now working again after an update **Developer response:** We launched an update on October 11th that fixed the bugs with iOS 11. You should now receive a better experience if you update the app. ### 3/5 — Where is the closed captioning feature? *2019-12-26, version 1.10.5* Love the app but it appears the close captioning feature no longer works on iPhone and iPad.😞 ### 3/5 — Good for home only *2019-04-08* I’ve tried using this app numerous times in different locations with and without wifi and it never goes to any options, it will show the guide and that’s it but once home it works perfect , can stall at times and I catch myself having to close out and reopen when it freezes. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*