# AltaOne Mobile Banking — user reviews > 164 indexed App Store user reviews of AltaOne Mobile Banking by ALTAONE FEDERAL CREDIT UNION, rated 4.38/5 from 717 ratings. - Source: https://appshunter.io/ios/app/altaone-mobile-banking/id656699835/reviews - App overview in markdown: https://appshunter.io/ios/app/altaone-mobile-banking/id656699835.md - Rating breakdown: 5★ 480 · 4★ 81 · 3★ 16 · 2★ 16 · 1★ 61 ## What do users think of AltaOne Mobile Banking? Overall sentiment: neutral **Pros** - 👍 User-friendly app - 🚀 Easy to navigate - 💡 Convenient access to finances - 🔒 Secure banking experience - 🔥 Reliable and functional **Cons** - 🐛 Occasional crashes and glitches - ⏱️ Slow performance and loading times - 🔍 Unintuitive interface and navigation - 💳 Difficulty managing loans and payments - 🔄 Inconsistent account updates **Commonly reported bugs** - Login issues and device registration problems - Inaccurate account balances and transaction history - Unreliable mobile check deposit feature - Compatibility problems with older devices or OS versions **Most requested features** - Implement Zelle or other P2P payment options - Improve mobile check deposit functionality - Add transaction alerts and notifications - Streamline login process with biometric authentication - Provide more customization and personalization options ## Newest reviews (17 of 164) ### 2/5 — Slow *2026-05-31, version 8.0.260300* Funds do not become available immediately after transferring savings to checking. ### 4/5 — Good *2026-05-27, version 8.0.260300* It’s good,but it can use improvement. ### 5/5 — Your fantastic *2026-05-22, version 8.0.260300* Love your service ### 3/5 — It’s just ok *2026-05-21, version 8.0.260300* It was easier to use before. It works for what I need it for. ### 5/5 — App *2026-05-17, version 8.0.260300* Very Easy, great job the best ### 5/5 — Mrs. Lara *2026-05-16, version 8.0.260300* I come to Alta One on Ming Ave. in Bakersfield. The service is excellent, always fast and efficient. It’s a rarity if I have to wait in line. Thank you for being such a great company. I love banking with you. ### 5/5 — Great app *2026-05-16, version 8.0.260300* I love having my banking information at will. Thanks for keeping it running ### 5/5 — Love the bank *2026-05-16, version 8.0.260300* App works well ### 5/5 — Great *2026-05-15, version 8.0.260300* Thank you! ### 4/5 — Just a comparison of the bank apps I use. *2026-05-15, version 8.0.260300* It’s ok. Not as intuitive as Discover Bank’s app, but it’s easy enough. ### 5/5 — AO Online app 2026 *2026-05-15, version 8.0.260300* The app is comprehensive, easy to navigate with necessary information to check daily. ### 5/5 — Mobile app *2026-05-14, version 8.0.260300* This app is easy to navigate ### 5/5 — Alta One Bank *2026-05-14, version 8.0.260300* Your concerns are the concerns of Alta One customer service ### 5/5 — Simply effective *2026-05-13, version 8.0.260300* This app has grown on me. The main reason I like this app is because I can have all my payments scheduled to the exact date. It makes it so easy for me not to worry about missing them. As soon as my direct deposit goes in the payments are paid! It also allows me to schedule extra money to any loan or other bills on specific dates I choose. I can pay off debts loans easier and faster. It allows me to edit them at any time if needed! ### 5/5 — Amazing *2026-05-13, version 8.0.260300* User friendly ### 5/5 — Great new look *2026-05-13, version 8.0.260300* Looks great and easy to understand and navigate. Thank you. ### 5/5 — Easy to use *2026-05-12, version 8.0.260300* It is convenient being able to access my acct info remotely. ## Most critical reviews (10 lowest-rated) ### 1/5 — Needs a MIRACLE *2026-06-03, version 8.0.260300* The site is very difficult to navigate as well as lacking simple detail information across the board. I wish I had the time to give you a full review but it. I was shocked at the level the site is operating ate and definitely disappointed. There is no doubt that the site negatively affected me in the day to day operations impacting me financially due to Kate fees etc. highly disappointed. One star because I had to!!!! ### 1/5 — 10 years behind on banking technology *2026-05-25, version 8.0.260300* Still a lot of progress to be made ### 1/5 — Really not great *2026-05-13, version 8.0.260300* Not as functional as many many others, really not set up for mobile banking, really really terrible interface with regards to the credit card section, autopayments etc. Overall very low rent, which is surprising in contrast to their very professional standards in person... ### 1/5 — Forced password changes *2026-05-12, version 8.0.260300* Not a "feature" I'm looking for ### 1/5 — Never remembers my username *2025-11-07, version 7.0.5908* I HATE THIS APP AS SOON AS I CAN I WILL MOVE MY DIRECT DEPOSIT TO ANY OTTER BANK…!!! HATE this App..!!!! ### 1/5 — My balances never show up correctly. *2025-09-02, version 7.0.5908* It’s been an on going issue I’ve complained about, I never know what’s truly in my account, it will change everytime I open the account. Purchases will show one time then disappear the next, please fix this I’m about to close my account. ### 1/5 — Poor conversion t *2025-07-24, version 7.0.5908* Poor conversion to new credit card, unable to make a payment because there is IT problems. ### 1/5 — Worse bank app *2025-03-05, version 7.0.5908* It's not user friendly so far I've used it twice and have to call the company to guide me through. And even the company puts me on hold because they can't figure out how to navigate. I have online banking for years and this is the worse online banking so far ### 1/5 — Do not bank with these people they will switch up on you so quickly it’s not even funny *2025-02-15, version 7.0.5908* You guys should’ve kept it the way you had it. It’s OK. I’m just gonna go to Chase Bank now. I already have another account there. I don’t need a second credit account, but thank you ### 1/5 — Password *2024-12-19, version 7.0.5908* I hate having to change my password every time I login. It’s stupid and not called for. ## Most praised reviews (10 highest-rated) ### 5/5 — AltaOne *2026-06-17, version 8.0.260300* I love the App it’s great easy and very convenient ! ### 5/5 — ReN *2026-06-11, version 8.0.260300* The app has been very easy to work with - very user friendly ### 5/5 — Amazing App *2026-06-11, version 8.0.260300* Super convenient and easy way to make payments and access bank acct. ### 5/5 — Everything *2026-06-09, version 8.0.260300* Great ### 5/5 — Alta One FCU *2026-06-04, version 8.0.260300* My credit union is a great one. Your employees are all friendly and nice. The credit union is always clean!! We bank mostly online and rarely have trouble except for the occasional fraud problem!!😡 ### 5/5 — Magnífico *2026-06-01, version 8.0.260300* Magnífico ### 5/5 — Need new alert on our banking app *2026-05-29, version 8.0.260300* We need to have new feature on our banking app for notifications alerts. Such if the money has been spend. Also add other features if someone try take the money and we could deny or accept. ### 5/5 — Nice App *2026-05-28, version 8.0.260300* Very user friendly ### 5/5 — Customer *2026-05-27, version 8.0.260300* Everyone that works at Alta one is exceptional. I wouldn’t bank it any other bank. ### 5/5 — Review *2026-05-23, version 8.0.260300* Works great. Just don’t forget your password --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*