# Altec Smart Security System — user reviews > 75 indexed App Store user reviews of Altec Smart Security System by Sakar international inc.,, rated 1.70/5 from 59 ratings. - Source: https://appshunter.io/ios/app/altec-smart-security-system/id1436431643/reviews - App overview in markdown: https://appshunter.io/ios/app/altec-smart-security-system/id1436431643.md - Rating breakdown: 5★ 5 · 4★ 3 · 3★ 6 · 2★ 3 · 1★ 42 ## Newest reviews (16 of 75) ### 1/5 — iPhone update *2024-12-01, version 1.1.6* Does not work with new Apple iOS 18.1 update!!! ### 1/5 — Not working on iOS 18.1 *2024-11-15, version 1.1.6* Does not support iOS 18.1 ### 1/5 — Falla iOS 18 *2024-11-15, version 1.1.6* Se cierra en iOS 18 arréglenlo URGE ### 1/5 — Fix your glitchy app *2024-11-06, version 1.1.6* This app constantly crashes!!! Fix it ### 1/5 — Not really working *2023-07-03, version 1.1.6* It doesn’t work like before ### 1/5 — Muy mala *2023-02-19, version 1.1.6* Solo monitorea le instale una tarjeta sd y no encuentro como hacer para que grabe La app no me da esa opcion ### 1/5 — Es una miarda esta aplicación *2023-02-15, version 1.1.6* Esta aplicación se cierra , no graba , no te reconoce el wifi , se corta la comunicación, ESTA APP ES UNA ESTAFA !! Compre esta cámara en (mobo) y no la puedo usar si no está la app instalada, app que no sirve ni funciona al 100% , deberían de sacar esta estafa del mercado ### 2/5 — Needs update *2022-09-29, version 1.1.6* Word more or less as Intended ### 1/5 — Worst app ever *2021-08-18, version 1.1.6* I need this security as I’m a single mom with a young daughter and this keeps us feeling safe. At least it used to. Wth is going on with this app!?! ### 2/5 — No alerts anymore. *2021-07-12, version 1.1.6* Does not let me know when motion detected no notification no matter what setting I change.. ### 1/5 — Not getting the email verification… *2021-06-21, version 1.1.6* Tried checking all my email folders for this so called elusive verification code. Some say that it’s still out there…sending ### 1/5 — App needs a serious update *2021-06-09, version 1.1.6* For the love of all that is good in this world update this app. There are so many bugs and now for the last week my security system doesn’t give alerts on my Apple devices but sure works fine on a crappy old Android phone… I spoke to a rude person named Sam who told me I am stupid and should take my cameras to a repair shop. THEY WORK ON ANDROID NOT IOS! Update your app and stop blowing smoke up people’s bums like we’re all idiots! ### 1/5 — Whelp *2021-02-23, version 1.1.6* I guess they shut down. Cause no updates and I am never gonna get cloud subscription. So I wasted money on a closed company. ### 1/5 — Zero stars *2020-10-22, version 1.1.6* Literally the worst company in the world. No products work. Rip off. Steer clear. ### 2/5 — Can’t update *2020-07-22, version 1.1.6* I have had my camera for more then 2 years now and it does not record the 2 minutes like it shows and I have not been able to update it at all when I’ve got an update pending please fix this and I’ll rate higher refuse and I’ll involve my lawyers thank you ### 1/5 — Storage Issue *2020-06-07, version 1.1.6* Cameras work fine but option for SD storage is fake, it will let you format card but not use it AT ALL!!!! Also there is no option to delete unwanted video or sound recordings from the cloud which is the ONLY way they allow you to save the recordings. These issues are a major drawback and need addressed. So glad I bought this on clearance!!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage *2025-12-19, version 1.1.6* Not even working everytime I close out the app it logs me out !!!!! What the hell and I pay a monthly subscription!!!!!! ### 1/5 — Stopped working *2025-02-26, version 1.1.6* All of a sudden they stopped working all three of them. I think this company stopped the ability for these cameras to work. Terrible. ### 1/5 — Camera *2025-01-16, version 1.1.6* I can’t even use mines no more it won’t even connect my camera and when it does it clicks off when I go view ### 1/5 — Mucho problema *2025-01-05, version 1.1.6* Esta app cuando quiere funciona y cuando no, no. Llevo varios días sin poder acceder a la cámara? ya que al abrir la app e ingresar se cierra 👎🏼 muy chafa. ### 1/5 — Useless *2024-12-31, version 1.1.6* Does not work at all anymore. ### 1/5 — Keeps Crashing *2024-12-29, version 1.1.6* App crashes when the camera or live video is clicked on. Also crash’s when recordings are clicked. Useless. ### 1/5 — Falla *2024-12-13, version 1.1.6* Cuando se selecciona la cámara se cierra la aplicación. ### 1/5 — Will not update to work with latest OS as of Nov 2024 no longer working *2024-12-10, version 1.1.6* Apple did its latest update in Nov 2024 and now the Altec Smart Security system no longer works. Shuts down when I try to click on the video. They need to update the software to work with latest Apple update ### 1/5 — Doesn’t work with new IOS update 18 *2024-12-10, version 1.1.6* Does not work with new IOS update 18 ### 1/5 — App crashes soon as you open camera… *2024-12-04, version 1.1.6* Does not let me know when motion detected no notification no matter what setting I change.. ## Most praised reviews (10 highest-rated) ### 5/5 — Works fine for me *2021-12-04, version 1.1.6* Was given this as a gift after I had my daughter a few years ago. Worked well for travel. Now I use it as a doggy cam and I love it. ### 5/5 — ⭐️🌟⭐️🌟⭐️ *2019-06-26, version 1.0.22* Even though it won’t let you hit the sd button it still records to the sd card if you put it in ur laptop or computer for the price I paid, I give it 5 all day👍🏾👏🏾 ### 5/5 — Functional, Helpful Customer Service *2019-06-03, version 1.0.22* Our bundle from Walmart has worked well. We had some issues with the speaker and when I contacted customer service they had us send them the failing hardware and they sent us a new, nice speaker for free. I was pleased with the result and the system has served our needs. ### 5/5 — Excelente *2019-03-23, version 1.0.14* Me funciona bien y lo mejor es la nube que es gratis. Lo recomiendo!! ### 5/5 — Works great *2019-01-02, version 1.0.8* Tried a million times to connect camera very annoying when I would not connect . The next morning and connected and is a great system! ### 5/5 — Problem with the app *2018-11-26, version 1.0.8* Bought this item at a good price thinking I got a deal went home the speaker worked fine , but I’m having a problem With the camera it connects to my WiFi and all but it won’t connect to my iPhone app . Call costumer service and they said that they are having problem with the app and it will be fix in a couple of days 😒 I need to use the camera now . But I will wait a few days to see if it works if not then I’ll be returning it back to the store and getting my money back. Update: After waiting a few days the camera does work and it gives you a good quality video. I love the 180 view and I’m able To speak tru it it’s a big plus... I’m very happy with this purchase I’m glad I waited a few days ### 3/5 — Can’t open *2024-10-29, version 1.1.6* App crashes since IOS 18.1 drop. ### 3/5 — Moved Camera *2023-08-13, version 1.1.6* I moved my camera from the garage to outside. Now it show offline . I can’t add a new location or cam because I don’t have the barcode. The unit is about 3 yrs old!!! ### 3/5 — It’s great when it works. *2021-05-01, version 1.1.6* I don’t think they update this anymore. I have iPhone 12 and The video will only load half the time and gives a “try again” message. Please fix it. I’m paying $5 monthly and can’t access the video when I really need it. ### 3/5 — Camera/Audio Use *2020-04-29, version 1.1.6* The camera and audio work well. The speaker in the camera doesn’t sound good but if someone talks slower than normal you can understand them. I also don’t use notifications or anything. Only camera use for WiFi capability. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*