# Altenew — user reviews > 55 indexed App Store user reviews of Altenew by Altenew, LLC, rated 4.76/5 from 865 ratings. - Source: https://appshunter.io/ios/app/altenew/id1473200343/reviews - App overview in markdown: https://appshunter.io/ios/app/altenew/id1473200343.md - Rating breakdown: 5★ 740 · 4★ 78 · 3★ 22 · 2★ 14 · 1★ 9 ## What do users think of Altenew? Overall sentiment: positive **Pros** - 👍 Easy to navigate - 🚀 Quick and smooth checkout - 💡 Helpful push notifications - 👍 User-friendly interface - 🚀 Fast and accurate - 👍 Convenient mobile access - 💡 Inspiring product designs - 👍 Great quality products **Cons** - 🐛 Scrolling issues with new UI - 🐛 Difficulty finding search function - 🐛 Inconsistent account syncing - 🐛 Frequent crashes - 🐛 Slow loading of product pages **Commonly reported bugs** - Persistent red notification icon - Incomplete product loading in categories - Inability to add credit card automatically **Most requested features** - Ability to view full website on app - Improved search functionality - Seamless integration between app and website - Option to disable push notifications - Better organization of past orders and wish lists ## Newest reviews (11 of 55) ### 5/5 — Love all things Altenew *2024-01-22* Great quality products with a beautiful range to enjoy, incredible community that teaches, learns and shares together. ### 5/5 — Great App *2023-11-18, version 7.9* This app works perfectly. I’ve never had any issues when I shop with it. I’ve discovered money saving deals when using the app too. ### 5/5 — Easy to use *2023-11-01, version 7.7* Altenew app is one of my favorites. Easy to navigate and use the app to order and sign up for classes at the same time. ### 4/5 — Hard to see the entire page *2023-10-22, version 7.4* When you go to home page through the app it is very difficult to see the entire page! I prefer to enter the site through Google, you see the Entire home page. It is easier to navigate and look at your cart, just in case you select 2 instead of 1, from google I can delete an extra item easily. Thank You. Patty ### 4/5 — Looking for specific items *2023-08-23, version 7.3* The app was fairly easy to navigate. One could scroll the new and sale items. However if you were looking for something else, one had to look a little deeper. It does have a search feature but it took me a while to find it. ### 5/5 — Great Products *2023-06-29, version 7.2* Love the 3D embossing folders especially when they’re on sale and FREE shipping! ### 5/5 — Quick, accurate and user friendly *2023-06-29, version 7.2* Quick, accurate and user friendly, what more can I say? ### 5/5 — Blending Brushes *2023-05-26, version 7* I have to give Altenew 5 stars for the small and large blending brushes. They have such a sturdy feel to my touch and are make ink blending with their stencils so easy and accurate. I am thoroughly enjoying using these and will keep them on hand from now on. ### 5/5 — Items don’t load *2021-02-04, version 3.6* When I click the categories not all items load. Only loads about 10 items then appears to be loading more but doesn’t complete. ### 3/5 — Seriously lacking *2021-01-20, version 3.6* I downloaded this app two days ago and have been using it a lot. I cannot find the search button. Everything else about this app is very easy to use and is set up intuitively. HOWEVER not being able to find the search function right away is, in my opinion, a serious flaw. If I had found it or at least found information on how to navigate the app I would have given it 5 stars. I can’t even find a contact us so I can ask. Really disappointed. ### 5/5 — For crafters *2020-12-12, version 3.6* This app is a most have app for crafters. You will find great products and lots of inspiration. Is very easy to navigate, and runs smoothly during the checkout process. I love it! ## Most critical reviews (10 lowest-rated) ### 1/5 — App does not link accounts *2023-09-26, version 7.4* I wish the app would pull up items which have been added to my basket while using the web browser. Also, it’s difficult to distinguish which rewards are still available and which have already been redeemed. ### 1/5 — Terrible App *2021-05-13, version 3.9* This App is not very user-friendly. In my opinion, it desperately needs an overhaul!! ### 1/5 — New update no workie. *2021-04-22, version 3.8* It won’t stop crashing. ### 2/5 — Meh *2023-07-29, version 7.3* Ok app except can’t addCC automatically from passing app. Have to manage put in the number. A real pain. ### 2/5 — Nonstop alerts *2023-04-14, version 6.9* I enjoyed the access but NOT the constant barrage of notifications. ### 2/5 — Nice but slow... *2020-12-29, version 3.6* Extremely slow to load.... I keep seeing the 3 dots at the bottom of the screen and it doesn’t go to the next page. I don’t know if it’s just me, or the search feature is gone. I prefer to shop on their site than on the app. I have to have a well working search feature. Update: I found the search, it’s on the shop drop down menu. I do like the images and clean look of the app. ### 2/5 — Interesting app *2020-07-04, version 3.2* I find it very intthat there are stamps I’ve never seen while shopping the website, which I’ve done many, many times. I figured out how to log in, (since it wasn’t the first thing I was asked like most apps) and was able to see the orders I’ve placed, but not the 63 things in my wish list. Frustrating ### 3/5 — Messed Up App with Update *2025-11-01, version 11.1* Not liking new version one bit! Scrolling is confusing with two rows, so much easier with one row. My Recent Orders does not show any purchased items beyond the thumbnail Awful! ### 3/5 — Love Altenew; App needs improvement *2023-06-02, version 7.1* I love the products from Altenew. The app, though a great idea, does need some attention. It’s bulky, and not super intuitive. ### 3/5 — Make the red 1 go away or I’m deleting this app!! *2023-03-06, version 6.8* I hate red notifications. No matter how many times I open the app, it won’t go away. ## Most praised reviews (10 highest-rated) ### 5/5 — Superior customer service *2026-04-09, version 12.2* I love that customer service is very quick to make replacements or adjustments in the rare occasion that there isa problem with an order. ### 5/5 — Love your Products *2024-11-18, version 9* Your stamps, die and Stencil are beautiful. ### 5/5 — I Wish I Didn’t, But I Do. *2024-10-26* It’s true, I wish there was just one product I don’t want. Alas, not so much as one. Someone tell me why I put the app on my cellphone? Alas, no one can. I’m on a collection binge of the markers most recently. Quality all the way. The compliments I get on cards I create using their products makes my heart very happy…so needed for my current state of mind these days. Thank you Altenew. ### 5/5 — Great app for card making supplies *2024-06-01, version 8.1* Easy to shop with good pictures, descriptions , and reviews. I recommend! ### 5/5 — Ink pads *2024-05-19, version 8.1* Great product. Love the crisp colors! ### 5/5 — Altenew will elevate your creativity *2024-05-12, version 8.1* Prepare to be completely inspired and awed by yourself! Altenew stamps, inks, and more are truly phenomenal. Their ink color families provide the perfect gradation when used with their stamp sets. Their build a flower/garden die sets are truly amazing, allowing you to create realistic flowers. I always get compliments when I use Altenew products to create my handmade cards. ### 5/5 — Love Altenew products *2024-04-02, version 8.1* I really love Altenew products. The art work is great . And the company is easy to work with when I have questions or any issues. ### 5/5 — Altenew *2024-03-28, version 8.1* I’m a cliente of Altenew for a long time. Always like the service and products that I have bought in the pass. ### 5/5 — Loving it *2024-03-10, version 8.1* Just introduced thru the card making summit! Placed 2 orders and loving it ### 5/5 — Love the Appp *2024-02-07, version 7.9* The app is so easy to use! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*