# Alterna Bank Mobile Banking

> Secure mobile banking app for managing accounts, payments, and transfers. (iPhone/iPad app by ALTERNA SAVINGS AND CREDIT UNION LIMITED.)

- Source: https://appshunter.io/ios/app/alterna-bank-mobile-banking/id6443500605 (this page in markdown: same URL + `.md`)
- Developer: [ALTERNA SAVINGS AND CREDIT UNION LIMITED](https://appshunter.io/developer/581367933)
- Category: Finance
- Price: Free
- Age rating: 4+
- Requires: iOS 14.5 · 163 MB
- Languages: English, French
- Released: 2022-10-18
- Data updated: 2026-07-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/alterna-bank-mobile-banking/id6443500605/reviews.md

## What is Alterna Bank Mobile Banking?

The Alterna Bank mobile app gives you easy and secure banking access anywhere, anytime. You can pay bills, transfer funds, check your balances, and more. Simple, convenient, and secure – it’s the ideal app for your everyday banking needs.

Features:

LOG IN
• Securely access your accounts Touch ID, Face ID, or password.

PAY BILLS
• Set up instant, future-dated or recurring payments.
• View and edit upcoming scheduled bill payments.

TRANSFERS
• Send money instantly with Interac eTransfer®. 
• Autodeposit and Request Money with Interac eTransfer®.
• Transfer money between your Alterna Bank accounts.
• Use our transfer feature to transfer to and from your accounts in another financial institution • Interac e-Transfer® for Business to allow you to receive payments in real-time from participating financial institutions with rich remittance data for reconciling transactions with less reliance on paperwork to streamline your records.

DEPOSIT
• Quickly and securely deposit cheques – all you need to do is take a picture with your phone or tablet.

LOCATE BRANCHES/ATMs
• Search or use your current location to find nearby branches and ATMs.

SECURITY
• Your security is our top priority, which is why our mobile banking app uses the same level of secure protection as our full Online Banking. 
• Set up security notifications to your cell phone or email.

LANGUAGES
• Supports English and French.

To take full advantage of the Alterna Bank app, you must be an Alterna Bank client, already registered for and logged into Online Banking. If you’re not an Online Banking user, you can still use the locator feature to find the closest ATM, including THE EXCHANGE® Network ATMs, check our rates or quickly find our contact information.

There’s no charge for the Alterna Bank app, but mobile data and internet charges may apply. Check with your mobile phone provider for details.

PRIVACY
Your privacy and security are important to us. Learn more about how Alterna Bank is committed to protecting you by visiting our website

LEGAL
By downloading the Alterna Bank Mobile Banking App, you consent to the installation of this App and to any future updates or upgrades that may be automatically installed depending upon your device or operating system’s default setting or the settings you have selected. You can withdraw your consent at any time by uninstalling this App.

Alterna Bank is a registered trademark of Alterna.
Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries.
Interac e-Transfer is a registered trade-marked of Interac Inc. Used under license.

## Key features

- Secure account login with biometrics
- Instant, future-dated, and recurring bill payments
- Interac e-Transfer for sending and receiving money
- Transfer funds between accounts and other institutions
- Mobile check deposit
- Branch and ATM locator
- Security notifications

## Recent user reviews (10 of 22)

All indexed reviews: https://appshunter.io/ios/app/alterna-bank-mobile-banking/id6443500605/reviews.md

### 1/5 — Don’t bank here

*2026-04-02, version 2.7.3*

Alternabank has terrible customer service, can barely reach them by phone and get disconnected when you do. They randomly decided to close my account without informing me prior. Terrible! I’d give zero stars if I could.

### 5/5 — Great App

*2025-09-25, version 2.7.1*

this app is really amazing

### 5/5 — Great app

*2025-09-03, version 2.7.0*

Love the app, very easy to use

### 1/5 — Can’t deposit cheques

*2025-04-10, version 2.6.0*

Once again the cheque deposit function is broken. This keeps happening.

### 1/5 — Update broke app

*2025-01-16, version 2.5.0*

After the latest update the deposit function no longer works

### 1/5 — Bad app

*2024-09-14, version 2.4.2*

The app never works correctly and no trustable when you need to have access to your account

### 1/5 — No bueno

*2024-02-25, version 2.3.0*

I can’t log on to my small business banking account. Information is correct, I can use a browser just fine, but can’t log in on the app. Annoying.

### 1/5 — Can’t even log on

*2024-02-04, version 2.2.1*

I can log on a browser and I just reset my password. Alterna support says it’s an app issue and just too bad. Useless

### 3/5 — MUST ADD 2FA WHAT ARE YOU WAITING

*2023-11-24, version 2.2.1*

MUST ADD 2FA WHAT ARE YOU WAITING

### 1/5 — Does not work

*2023-11-14, version 2.2.0*

Since last year the last update I can’t open  app it’s ridiculous for big bank can’t have a functioning app

## Frequently asked questions about Alterna Bank Mobile Banking

### Is Alterna Bank mobile banking secure?

Yes, Alterna Bank mobile banking uses the same level of secure protection as their full Online Banking. Users can log in securely using Touch ID, Face ID, or a password, and can set up security notifications.

### What types of transactions can I perform with Alterna Bank mobile banking?

You can pay bills, transfer funds instantly with Interac e-Transfer, deposit cheques by taking a picture, and transfer money between your Alterna Bank accounts or to/from accounts at other financial institutions.

### Can I deposit cheques using the Alterna Bank app?

Yes, the app allows you to quickly and securely deposit cheques by simply taking a picture of them with your phone or tablet.

### How do I find nearby branches or ATMs using the Alterna Bank app?

The app includes a feature to search for or use your current location to find nearby Alterna Bank branches and ATMs, including THE EXCHANGE® Network ATMs.

### What languages does the Alterna Bank app support?

The Alterna Bank mobile banking app supports both English and French.

### Is there a cost to use the Alterna Bank mobile banking app?

There is no charge for the Alterna Bank app itself. However, standard mobile data and internet charges from your mobile provider may apply.

### What are the system requirements for Alterna Bank mobile banking?

The app is available on watch, iPhone, iPad, and iPod. It was last updated on November 13, 2025, with version 2.7.3.

### What is the age rating for the Alterna Bank app?

The Alterna Bank mobile banking app has an age rating of 4+, making it suitable for a wide range of users.

## Version history (last 5 releases)

### 2.8.2 — 2026-06-22

Included in this release:
• Bug fixes and general improvements

Enable automatic updates to ensure you have the best mobile banking experience.

If you like Alterna Bank mobile banking, please let us know by rating our app. Thanks for banking with Alterna Bank.

### 2.8.1 — 2026-05-22

Included in this release:
• Bug fixes and general improvements

Enable automatic updates to ensure you have the best mobile banking experience.

If you like Alterna Bank mobile banking, please let us know by rating our app. Thanks for banking with Alterna Bank.

### 2.8.0 — 2026-05-20

Included in this release:
• Bug fixes and general improvements

Enable automatic updates to ensure you have the best mobile banking experience.

If you like Alterna Bank mobile banking, please let us know by rating our app. Thanks for banking with Alterna Bank.

### 2.7.3 — 2025-11-13

Included in this release:

• Security enhancements

Enable automatic updates to ensure you have the best mobile banking experience.
If you like Alterna Bank mobile banking, please let us know by rating our app. Thanks for banking with Alterna Bank.

### 2.7.2 — 2025-09-25

Included in this release:

• Security enhancements

Enable automatic updates to ensure you have the best mobile banking experience.
If you like Alterna Bank mobile banking, please let us know by rating our app. Thanks for banking with Alterna Bank.

## Apps similar to Alterna Bank Mobile Banking

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Gold Loan at Home](https://appshunter.io/ios/app/gold-loan-at-home/id1527737940) | — | Free | Finance |
| [KRAKONS Wallet](https://appshunter.io/ios/app/krakons-wallet/id1524413440) | — | Free | Finance |
| [Continental Bank](https://appshunter.io/ios/app/continental-bank/id1527526340) | 4.2 (5) | Free | Finance |
| [Metro Bank Authenticator](https://appshunter.io/ios/app/metro-bank-authenticator/id1524446800) | — | Free | Finance |
| [Currency Now](https://appshunter.io/ios/app/currency-now/id1525402900) | — | Free | Finance |
| [Banco Río Token](https://appshunter.io/ios/app/banco-rio-token/id1526318960) | — | Free | Finance |

## More apps by ALTERNA SAVINGS AND CREDIT UNION LIMITED

- [Alterna Savings Mobile Banking](https://appshunter.io/ios/app/alterna-savings-mobile-banking/id1617991154)

All apps by ALTERNA SAVINGS AND CREDIT UNION LIMITED: https://appshunter.io/developer/581367933

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*
