# Altima Smart Home — user reviews

> 3 indexed App Store user reviews of Altima Smart Home by TELUS Communications Inc., rated 5.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/altima-smart-home/id1574489222/reviews
- App overview in markdown: https://appshunter.io/ios/app/altima-smart-home/id1574489222.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Most critical reviews (3 lowest-rated)

### 1/5 — Can’t connect

*2023-09-09*

It keeps telling me to “onboard my router”, and then when I attempt to it says to “scan the barcode” and when I do it tells me to “scan the qr code in my manual” and when I do it opens up the support page on the website, with no further info. When I manually enter my codes, it says “can’t connect at this time”. I’ve been with Altima for less than a month and so far I’m not that impressed.

### 1/5 — 🤮 worst router

*2023-08-13*

Do not sign up with the company - the router goes offline everyday at random times
And when you try to  cancel the internet It is almost impossible , have been trying to cancel for over 2 weeks now and have gotten nowhere , contacted my credit card company to stop payment on them since they have my visa number,

### 5/5 — The Ultimate Smart Home App

*2021-12-09, version 21.4.0*

Simple WiFi Setup, Convenient Device Management and Practical Parental Control

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*