# Alto Pharmacy

> Digital pharmacy offering same-day delivery, medication management, and cost savings. (iPhone/iPad app by Alto Pharmacy LLC.)

- Source: https://appshunter.io/ios/app/alto-pharmacy/id1251765858 (this page in markdown: same URL + `.md`)
- Developer: [Alto Pharmacy LLC](https://appshunter.io/developer/1020470026)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.80/5 from 7,431 App Store ratings · 163 written reviews indexed
- Age rating: 4+
- Requires: iOS 14 · 95 MB
- Languages: American English
- Released: 2017-07-10
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/alto-pharmacy/id1251765858/reviews.md

## What is Alto Pharmacy?

Alto Pharmacy makes it simple to live your healthiest life, providing an easier, more supportive, and more affordable prescription experience. We’re redefining what a pharmacy can do with same-day prescription delivery, direct access to care specialists, and support with insurance and cost savings. After more than 2 million deliveries — and more than a thousand five-star Yelp reviews — we’re proud to say we’ve built a pharmacy that people love.

The Alto app puts a full pharmacy at your fingertips, giving you control and convenience in managing your prescriptions.

SAME-DAY HOME DELIVERY
Couriers bring your medication right to your doorstep at the time that’s most convenient for you.

EASY MEDICATION MANAGEMENT
Medication bundling allows you to receive all your medications in one easy delivery, and custom reminders tell you when it’s time for your next dose.

A RETAIL PHARMACY AT YOUR DOORSTEP
Shop the Essentials store in our app to order over-the-counter pharmacy products or add them to your next delivery.

EXPERT CARE
Message an Alto pharmacist any time for the answers you need, even during nights and weekends.

SUPPORT WITH COST SAVINGS
Through price investigations, we search for ways to help you save on each prescription, including coupons, copay cards, and assistance programs.

Download our app or get started at alto.com.

## Key features

- Same-day home delivery
- Easy medication management
- Access to care specialists
- Support with cost savings
- Shop over-the-counter products

## What do users think of Alto Pharmacy?

Overall sentiment: neutral

**Pros**

- 🚀 Fast and efficient delivery
- 💳 Finds discounts and coupons
- 📦 Convenient home delivery
- 🕰️ Reliable and on-time delivery
- 🤖 Helpful auto-refill and reminder features
- 🧑‍💻 Responsive and friendly customer service
- 🍬 Includes free caramel candies

**Cons**

- 🐛 Prescription mix-ups and delivery issues
- 🕰️ Slow response times for customer support
- 💰 More expensive than other pharmacies
- 🔍 Lack of transparency around pricing
- 🔌 App glitches and technical issues

**Commonly reported bugs**

- App crashes and login problems
- Incorrect delivery status updates
- Inability to transfer prescriptions

**Most requested features**

- Call support option for urgent issues
- Detailed order history and tracking
- Integration with more insurance providers

## Recent user reviews (10 of 163)

All indexed reviews: https://appshunter.io/ios/app/alto-pharmacy/id1251765858/reviews.md

### 1/5 — unauthorized charges

*2026-07-17, version 333.0.0*

i got alto through my doctor and they took my insurance as well. i got my prescription scheduled for delivery and everything was good until alto did an unauthorized charge of 1,329.25$ on my account. i reached out to customer support and they said they would look into it, when a few hours later i had another charge of 1,329.25$ from alto. i will never use this app again nor will i recommend it to anyone i know.

### 1/5 — Trash and lies

*2026-07-04, version 332.0.0*

Don’t go through alto if you actually want your prescription to go through. I waited and gave them months several months to get everything together and make sure that it got through my insurance and I don’t think that they even tried. I reached out to them on to make sure that the process was moving along and spoke to them on the phone. The person that I spoke with on the phone was short and rude and hung up on me abruptly without any clear next steps, leaving me confused and a bit concerned. I took her word, though, that it would be addressed. I should not have, though, because it never was. I continued to be brushed off time and again in their chats. They claimed that they were going to have their physician look back into it to get the order processed and that she would be in touch with me- that was about a month ago and, though I’ve reached out to them, there has been no resolution and they still have my money for services that were never rendered. Basically a scam. Terrible experience. Don’t waste your time or money.

### 1/5 — The En-Sh/tification Has Made it Unuseable

*2026-07-03, version 332.0.0*

Alto had so much promise! As a person who is supposed to reduce stress as much as possible and relies on medication to function a hand delivery is exactly what I wanted and needed…

Instead I’m bullied by spam messages that I cannot opt out of and now they’ve moved onto delivering medication’s I don’t need and don’t know are coming, that REQUIRE ME TO BE PRESENT to sign for them, without our prior approval the delivery in the app.

They apparently will Auto cancel it once and then they reschedule it and decide you’re just going to be there on a holiday weekend… 

this is not the first time I’ve had them rescheduling deliveries for holiday weekends because they didn’t have meds available last time and so they just kept bouncing my Delivery day by day as if I’m just going to be home waiting for the delivery that has now gone from one delivery of three meds to three separate days…

I no longer have the ability to keep up with this and have to take my chances with mail order delivery again and just see where USPS delivers .. I don’t know which is more stressful, but despite reaching out to Auto for Support multiple times there’s no way to just get Auto refill notifications when your meds are ready so you can just pop in and do it at your convenience now they’re just sending it to you whether you’re home or not.

And if you turn off auto refill you don’t know when they’re ready to refill it’s very unclear user interface that had so much potential!

Incredibly disappointed. If they’re still around in the year hopefully I can give them another chance.

### 4/5 — Basic functionality issues

*2026-06-28, version 331.0.0*

My past couple orders, the “track your order” button is broken in the app. I tap on it and the tracking link doesn’t open. I am now getting texts that my order is on the way, which is an improvement (this has not worked for me consistently), but please fix the app as well.

### 1/5 — Concept is good but app is very glitchy

*2026-06-24, version 331.0.0*

App is extremely glitchy

### 1/5 — would rate lower if possible

*2026-06-08, version 330.0.0*

one of the worst apps ever, each update makes all bugs and issues worse

### 5/5 — Great Service

*2026-06-05, version 330.0.0*

I found Alto Pharmacy through a ChatGPT recommendation. Really great service

### 2/5 — Need notifications before the delivery is dispatched

*2026-05-24, version 329.0.0*

I’ve been getting too much medication and it’s honestly too late when I get my first dispatch notification. Please allow us to review the medication beforehand so we can cancel or reduce the amount so I just have what I need.

### 1/5 — Not for Meds You Need

*2026-05-21, version 329.0.0*

Orders continue to be canceled without warning, or reverified by phone/ cancelled if I miss their call to verify my already verified & reverified, EVERY TIME I REFILL, and now today waiting on Alto and groceries this evening wondering if Alto’s running behind I log in to see my order has been cancelled and rescheduled for the next day (pending my approval), before a long weekend when everyone is heading out of town… seriously? 

This time it’s cancelled because “something has changed with my insurance” - what changed you ask? And so do i! Would be nice if they flagged the change? The medicine? Cost adjusted? Generic? No idea… fantastic… 

… waiting on hold so I can spend another night sitting around waiting for Alto- HOPEFULLY with meds before the weekend… because this is what I do now lol

### 1/5 — Slow and buggy

*2026-05-06, version 329.0.0*

The app is very slow and buggy. I’m not able to place an order after going through multiple pages of confirmation that everything looks good. I’m stuck on the final stage of checking out. The Card or bank account is auto selected as the payment method. The “select payment method” drop down option is frozen and so is the Apple Pay option. So there’s no way to enter payment information or switch to Apple Pay as both are frozen.

## Frequently asked questions about Alto Pharmacy

### What does Alto Pharmacy do?

Alto Pharmacy provides a digital platform for managing prescriptions. It offers same-day home delivery of medications, tools for easy medication management like bundling and reminders, and direct access to pharmacists for expert advice. The app also helps users find cost savings on their prescriptions and allows them to purchase over-the-counter pharmacy products.

### What are the key features of the Alto Pharmacy app?

Key features include same-day prescription delivery directly to your doorstep, medication bundling for consolidated deliveries, custom reminders for taking medication, the ability to message pharmacists anytime for support, and tools to help you save money on prescriptions. You can also shop for over-the-counter pharmacy products through the app.

### Is Alto Pharmacy free to use?

The Alto Pharmacy app itself is free to download and use. The cost of medications and over-the-counter products will apply, but the app provides features to help you find savings on your prescriptions. There are no additional fees for using the app's services like delivery or messaging pharmacists.

### Who is Alto Pharmacy for?

This app is designed for individuals who want a more convenient, supportive, and affordable way to manage their prescriptions. It's ideal for those who value same-day delivery, easy medication organization, direct access to healthcare professionals, and assistance with reducing prescription costs.

### How does Alto Pharmacy help with prescription costs?

Alto Pharmacy actively works to help users save money on their prescriptions. They conduct price investigations to find savings, which can include applying coupons, utilizing copay cards, and identifying relevant assistance programs. This proactive approach aims to make managing medication costs more manageable for users.

## Version history (last 5 releases)

### 335.0.0 — 2026-08-12

Thanks for using Alto! We're always working to improve your app experience, so today we're releasing a few bug fixes and performance improvements.

### 334.0.0 — 2026-07-30

Thanks for using Alto! We're always working to improve your app experience, so today we're releasing a few bug fixes and performance improvements.

### 333.0.0 — 2026-07-16

Thanks for using Alto! We're always working to improve your app experience, so today we're releasing a few bug fixes and performance improvements.

### 332.0.0 — 2026-07-02

Thanks for using Alto! We're always working to improve your app experience, so today we're releasing a few bug fixes and performance improvements.

### 331.0.0 — 2026-06-17

Thanks for using Alto! We're always working to improve your app experience, so today we're releasing a few bug fixes and performance improvements.

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## More apps by Alto Pharmacy LLC

- [Alto Connect](https://appshunter.io/ios/app/alto-connect/id1554389596)

All apps by Alto Pharmacy LLC: https://appshunter.io/developer/1020470026

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*