# Alyte — user reviews > 20 indexed App Store user reviews of Alyte by MLL MOBILITY PRIVATE LIMITED, rated 4.70/5 from 503 ratings. - Source: https://appshunter.io/ios/app/alyte/id6745873281/reviews - App overview in markdown: https://appshunter.io/ios/app/alyte/id6745873281.md - Rating breakdown: 5★ 443 · 4★ 16 · 3★ 7 · 2★ 7 · 1★ 30 ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst service in Hyderabad *2026-05-25* Booked 2 cabs to airport almost 12 hrs in advance. It was confirmed that we will get the cabs. But 30mins before pickup I got call saying that since there are no cabs available in my area they are unable to arrange cabs. This was supposed to be a guaranteed airport cab service!!! **Developer response:** Dear Sagar, we’re sorry to hear about your experience and truly understand your concern. Please share your contact details or Trip ID with us at mobilityfeedback@mahindralogistics.com or call us on 8970489704 so we can resolve this at the earliest. ### 1/5 — Worst experience of my life *2026-03-19* I didn’t book from the app. The driver picked me up at the airport, i was confused and agreed asked him is he is going by meter and he said yes. Later i asked him the approx fare, he said 1000 which was more than all other apps but i agreed because we were already on the way. He dropped me at the location then showed me the fare to be 1560. I told him i would pay 1100 max. He told me even though i bought you here safely you’re arguing with me. Then he came out of the cab and kept arguing. I felt threatened so i paid him. This needs to be managed better?? I didn’t even book from the app. **Developer response:** Dear Customer, your safety is our top priority. We’re extremely concerned to hear this and will investigate it immediately. Please share your Trip ID at mobilityfeedback@mahindralogistics.com or call us on 89704 89704 so our team can reach out and address this promptly. ### 1/5 — Costumer support *2026-03-12* The call support team is clueless about what they are supposed to do and lack costumer ethics failed many attempts to help out with the refund process and takes week and weeks to resolve the issue worst experience ever **Developer response:** Dear Customer, we’re sorry to hear about your experience and truly understand your concern. Please share your contact details or Trip ID with us at mobilityfeedback@mahindralogistics.com or call us on 8970489704 so we can resolve this at the earliest. ### 1/5 — Booking scenario is failing in ios v26.2 *2026-02-26* Trying to book a cab, empty alert box is getting displayed. This happened 3 months ago and even today. Had to call customer support to make booking. This issue is not resolved yet especially when you book with future dates **Developer response:** Dear Customer, we’re sorry to hear about your experience and truly understand your concern. Please share your contact details or Trip ID with us at mobilityfeedback@mahindralogistics.com or call us on 8970489704 so we can resolve this at the earliest. ### 1/5 — Worst service ever *2025-12-15* At Mumbai airport, I booked their cab through the booking counter. Once u reach the pick up point, there was no help available, no cab to pick up, they only provide landline number which on one answer, after waiting for 1 hr with no support booked OLA which reached in 5 min. Pathetic experience, recommend no one should ever use their service. **Developer response:** Dear Customer, we understand how frustrating this must have been and sincerely apologize for the inconvenience caused. We value your feedback and would like to resolve this quickly. Please share your contact details or Trip ID with us at mobilityfeedback@mahindralogistics.com or call us on 8970489704. ### 1/5 — Service has become worse after takeover from Meru Cabs *2025-11-27* Repeatedly I find unpleasant and unprofessional behavior from the Hyderabad Arrivals Airport Car Booking with the team leader having no control on the driver mafia. We are made to wait until their arguments and fights complete..! **Developer response:** Dear Dr. Hebbar, we sincerely regret the inconvenience caused. We'll investigate it and get back to you at the earliest. Please share your contact details at mobilityfeedback@mahindralogistics.com or call 89704 89704 so our team can assist you directly. ### 1/5 — Pathetic: Big cheaters *2025-10-16* Never expected this from Mahindra brand. Totally unreliable. Booked in advance pickup from Airport. Didnt get a cab on time. Staff cited app issue, asked to cancel. When booked through them, charging twice the money. Totally insane. Uninstalling the app. Proven traditional business models can’t compete with start ups despite all the wealth. **Developer response:** We apologize for any inconvenience you faced. Your feedback matters to us, and we’d like to resolve this at the earliest. To help us assist you better, please share your Booking ID. You can call us on 8970489704 or write to us at Mobilityfeedback@mahindralogistics.com, and our team will be happy to assist you. ### 1/5 — Untrustable app *2025-09-25* They ask me to install the app at Mumbai airport T1. And I booked the cab. Then called driver 4-5 times he didn’t respond . Call costumer care representative he also just rounded words and didn’t done anything. I think they are just fulling and getting app installed . Avoid this . Book prepaid taxis . **Developer response:** We’re sorry to hear about your experience. This is not the service standard we strive for. We’ve noted your feedback and shared it with our team to address the concerns with driver responsiveness and customer support. Thank you for highlighting it. ### 1/5 — Bad and sad *2025-08-19* First ride booked and was cancelled -due to unavailability ! Was msgd -about 20 mins , but saw the msg -only late -coz , didn’t have a secretary at home to check the messages and was getting ready to leave . Whole today’s schedule -topsy -turvy -not what was expected ! Sad **Developer response:** We apologize for any inconvenience you faced. Your feedback matters to us, and we’d like to resolve this at the earliest. Please call us on 8970489704 or write to us at Mobilityfeedback@mahindralogistics.com, and our team will be happy to assist you. ### 2/5 — Alyte service levels reducing *2026-01-22* My experience with Meru has always been good. But post its acquisition and rebranding by Mahindra, my very second ride to airport was not fulfilled with decline happening 20mins ahead of scheduled time. This is despite the ride being advance booked 48hours ago. Will not risk booking again **Developer response:** Dear Customer, we’re sorry to hear about your experience and truly understand your concern. Please share your contact details with us at mobilityfeedback@mahindralogistics.com or call us on 8970489704 so we can resolve this at the earliest. ## Most praised reviews (10 highest-rated) ### 5/5 — Very good and reliable service *2026-04-19* Very good and reliable service **Developer response:** Thank you for your kind words! We’re delighted to know you enjoyed your Alyte experience. Our goal is to make every ride safe, comfortable, and reliable. We look forward to serving you again soon. ### 5/5 — Expensive *2026-03-30* The service is good but lexpensive, as compare to other services. Hundred two hundred difference is bearable but this is too much **Developer response:** Thank you for sharing your suggestions. We’ve shared them with our team for further evaluation. Your feedback is important for us to improve overall experience. ### 5/5 — New App *2025-11-04* New app is very refreshing and smooth. Simple to navigate **Developer response:** Thank you for your kind words! We’re delighted to know you enjoyed your Alyte experience. Our goal is to make every ride safe, comfortable, and reliable. We look forward to serving you again soon. ### 5/5 — Good Quality - Nice Behaviour *2025-11-04* Took a cab ride from Delhi airport , the pick up was right at scheduled time and was surprised to see nice clean cars and behaviour of the driver , respectful and silent . **Developer response:** So glad you had a great ride with us! At Alyte, we’re committed to making every journey seamless and stress-free. See you on board again soon. ### 5/5 — Great Service! *2025-08-23* Had a smooth and comfortable ride. The cab was clean, well-maintained, and the driver was polite and professional. Reached on time without any hassle. Great service! **Developer response:** Thank you for your kind words! We’re delighted to know you enjoyed your Alyte experience. Our goal is to make every ride safe, comfortable, and reliable. We look forward to serving you again soon ### 5/5 — Smooth and reliable rides *2025-08-22* I really liked using Alyte. The rides were always comfortable and on time and the drivers were friendly. **Developer response:** So glad you had a great ride with us! At Alyte, we’re committed to making every journey seamless and stress-free. See you on board again soon. ### 5/5 — Great ride *2025-08-22* I recommend all to use this service .. excellent **Developer response:** Your feedback made our day! ### 5/5 — Awesome service *2025-08-22* I had an excellent experience with this cab service. The booking process was smooth, the cab arrived on time, and the vehicle was very clean and comfortable. The driver was polite, professional, and knew the routes well, which made the ride stress-free. I really appreciated that the fare was reasonable with no hidden charges. Overall, a reliable and trustworthy cab service — I’ll definitely use it again and recommend it to others. **Developer response:** Your feedback made our day! We’re happy you enjoyed the Alyte experience. ### 5/5 — Best service *2025-08-22* Best service and user friendly **Developer response:** So glad you had a great ride with us! At Alyte, we’re committed to making every journey seamless and stress-free. See you on board again soon. ### 5/5 — Good one ! *2025-08-22* Recently started using this service from Airport. Earlier it was known as Meru and now it is taken by Mahindra . **Developer response:** So glad you had a great ride with us! At Alyte, we’re committed to making every journey seamless and stress-free. See you on board again soon. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*