# Ama Care - cosmetic scanner — user reviews > 78 indexed App Store user reviews of Ama Care by Beautyapp Inc, rated 4.47/5 from 344 ratings. - Source: https://appshunter.io/ios/app/ama-care-cosmetic-scanner/id1624354844/reviews - App overview in markdown: https://appshunter.io/ios/app/ama-care-cosmetic-scanner/id1624354844.md - Rating breakdown: 5★ 266 · 4★ 30 · 3★ 17 · 2★ 7 · 1★ 24 ## What do users think of Ama Care? Overall sentiment: negative **Pros** - 💖 Helpful for skin care - 🔍 Useful for researching products - 💫 Potential to improve skin **Cons** - 🐛 Login/sign-in issues - 🚫 Unable to use key features - 🔴 App not functioning properly **Commonly reported bugs** - Login/sign-in not working - App freezing or crashing - Inability to access core features **Most requested features** - Fix login/sign-in problems - Improve app stability and reliability - Provide better customer support ## Newest reviews (19 of 78) ### 2/5 — Idk *2025-03-09* It’s not even letting me in the freaking app And I’ve turned my phone off more than once ### 2/5 — Doesn’t work *2025-03-09* I tried numerous times to sign into the app, but it doesn’t work each time I try. When trying to sign in using google didn’t work I clicked the ‘later’ option, but that didn’t work either. I don’t know what’s wrong, but I cant sign up 😭. ### 2/5 — I can’t sign in *2025-02-16, version 1.20.0* I can't sign in with google or Apple it keeps giving and error I was so exited for the app!sorry…but pls fix it… ### 3/5 — Can’t use the app *2025-01-11, version 1.20.0* i’m stuck at the sign in page. it won’t let me click later or sign in using apple or google. otherwise it was great the other times that so had used it. ### 3/5 — Doesn’t work *2025-01-02* Didn’t even let me IN the app ### 2/5 — didnt work *2024-12-31* i was only able to take 1 picture before it stopped, i've tried everything to get it to work and nothing. i was so excited since it was free. ### 2/5 — Wont let me use it *2024-12-04, version 1.20.0* when i opened the app i was very excited but it won't let me sign in using apple. everything i've tried over the last few hours it has said there's an error please try again. i'm annoyed because i really love the look of this app but there's no point if i can't even use it. please respond with some advice as i do want to try the app 🩷 ### 3/5 — Bug? *2024-11-16, version 1.20.0* i was always using this app as it helped me with my sensitive skin routines but i haven’t used it in a while so around a month ago i opened it up again and everything was wiped so i thought maybe it glitched as i haven’t used it so i undownloaded and redownloaded the app. it took me to the log in page as it has when i got the app but when i try and log in it says “ooops” “sorry, something went wrong. please,try again :(“ i really like this app so please get this bug fixed soon. ### 2/5 — Do not get it *2024-11-07* When I got it it just say oops try again so if it works for you I am happy for you ### 3/5 — Ughhh *2024-10-27, version 1.20.0* I’ve seen a lot of reviews saying the same thing as I’m about to say about the bug I haven’t used this in ages and I went on it today and I thought I had been signed out I deleted and and I’m re downloading it to c if it does anything pls fix this bc I love this app ### 3/5 — Interesting *2024-10-26* I tried signing in and each time I’ve tried it didn’t work and hopefully that’s fixed but I at all can’t use it because of it. I don’t know if it’s just my phone or maybe the app,from what I’ve seen it’s good but I sadly can’t use it cause it refuses my sign in. I’m reviewing within hopes of maybe the person who made this app can hopefully maybe do something if it’s the app🥲😭 ### 1/5 — It won’t work when trying open for the first time *2024-10-26* When I try to log in to use the app for the app for the first time. It wouldn’t let me log in even though I choose the option to login and the account. ### 3/5 — AMA CARE *2024-10-21, version 1.20.0* won’t let me log in 😪 ### 1/5 — Frozen *2024-10-14, version 1.20.0* App doesn’t let me pass the sign in page. Please fix this. ### 4/5 — Bug *2024-10-14, version 1.20.0* I’m I the only that the app is bugging it’s stuck on the sign in page ### 1/5 — It stopped *2024-10-13* It stop working and now I can’t scan things ### 1/5 — Not working *2024-09-29, version 1.20.0* Every single time I scan an item (I’ve tried loads of different ones) it just says bring the product closer and when I do it says the same thing I even brought it so close that it took 10 seconds to even focus on the logo. I downloaded this app based on reviews and it didn’t live up to them im very disappointed ### 1/5 — app *2024-09-23, version 1.20.0* it doesn'twork doesn'tlet me in ### 3/5 — When it works, its awesome *2024-09-18* I was only able to take four pictures before the app stopped working. I would get a message saying it couldn't read the snapshot I had taken of the product. I tried everything and got the same message. However, when the app works, it's fantastic. All the other features are super helpful, especially if you don't know much about skincare. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t open it *2025-01-26, version 1.20.0* I love the look of this app so I downloaded it and if I try to log in with google or apple it say oops try again later so I try later and it still doesn’t work so I try press skip at the top and it won’t let me click it and literally doesn’t do anything I will probably keep this app downloaded for a bit to see if it works later on but this is rly sad 😭 pls let me know what to do to fix this ### 1/5 — Was good until…. *2025-01-22* I used this app religiously and then one day I tried to login and it just keeps giving me and “oops something went wrong….” I’ve uninstalled and reinstalled the app reset my password but there’s no available help ### 1/5 — Can't log in waste of my time *2025-01-13, version 1.20.0* You can't even get into the app I was really looking forward to seeing what is bad for my skin some one needs to make an app where it is free and it works and your not just stuck on the log in screen ### 1/5 — Please fix sign up bug *2025-01-11, version 1.20.0* After downloading the app, I am unable to use either the Apple or Google option to successfully sign up as it gives an error message. I e tried redownloading the app, restarting several times and trying again to no end. I couldn’t find somewhere to log a bug report so hoping this review flags this issue to the developer. Really keen to try this app once the issue is resolved. Thanks ### 1/5 — Sign in *2025-01-09, version 1.20.0* Sign in screen is broken, impossible to log in to launch app ### 1/5 — Wouldn’t let me sign it! *2024-12-28* it wouldn’t let me sign in for the life of me!! I really wanted to use the app but it never let me sign in. If this is fixed i will most definitely be using this app. ### 1/5 — not working *2024-12-07, version 1.20.0* it will not allow me to login with apple or google and keeps telling me "oops something went wrong" even after i restart my wifi and my phone. needs fixing! ### 1/5 — Laggy *2024-11-28* The app keeps on lagging and takes forever to make an account and when I click later it doesn’t work and I’m stuck in welcome, flower ### 1/5 — I can’t get on *2024-11-10* I was so excited to use this app but then it wouldn’t let me sign in it told be that something went wrong so then I tried a different email and the same thing happened I tried everything and nothing worked I even tried to click the later button but it wouldn’t let me so now I can’t use it. ### 1/5 — Love the app however *2024-11-02, version 1.20.0* Its been days and your bug still isn’t fixed I will switch my review to five stars once you guys fix your bug because i quite like your app but at the present moment its UNUSABLE ## Most praised reviews (10 highest-rated) ### 5/5 — Best app for skin *2024-07-02, version 1.20.0* I honestly can’t explain how much I love this app and how much it helped me glow up all my products after using this app have completely upgraded thank you ama care ### 5/5 — I LOVE THIS *2024-02-24, version 1.15.4* I thinks it’s an amazing app saw Layla use it love this can’t wait to go shopping and try this more ### 5/5 — ama care *2024-01-23, version 1.15.4* Very good free every one should get it ### 5/5 — I love it *2024-01-02, version 1.15.3* I love it help me with my skin A LOT I really recommend it if you need help with your skin ### 5/5 — Nivea *2023-12-31, version 1.15.3* Help my lips so much give the best misfire on lips and give the best smooth and texture ### 5/5 — ur mom *2023-12-21, version 1.15.2* THIS STUPID APP DOSENT LET ME PRESS THE “LETS START” BUTTON ITS SO ANNOYING. ### 5/5 — skincare *2023-12-08, version 1.15.1* to is app is so good to find out what skin matches your routine ### 5/5 — so helpful *2023-09-04, version 1.13.0* i love this app so much!! it’s so helpful to learn about products and see benefits of them. So cool!!! ### 5/5 — This app is one love *2022-09-15* It finds skin care products via photo 🥰🥰🥰🥰 ### 4/5 — What?? *2024-10-14, version 1.20.0* This app is amazing, I used to use it ALL the time. I’m always up for trying new thing and recently all of my skincare stuff Is running out so I open the app to sort out a new routine and it’s not working!! My wish list is empty, I can’t scan from camera roll because it doesn’t go through, I can’t search anything. I need this bug to be fixed NOW. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*