# AMA Mobile — user reviews

> 106 indexed App Store user reviews of AMA Mobile by Alberta Motor Association, rated 4.77/5 from 6,698 ratings.

- Source: https://appshunter.io/ios/app/ama-mobile/id1512475859/reviews
- App overview in markdown: https://appshunter.io/ios/app/ama-mobile/id1512475859.md

## Newest reviews (14 of 106)

### 5/5 — Towing

*2026-07-30, version 3.1.2*

Very fast

### 5/5 — Tow from Old to Calgary

*2026-07-27, version 3.1.2*

Exceptional experience! From the initial call to the regular updates from the tow truck operator, right through to the follow-up after the service was completed, the entire experience was exceptional. Every member of the team was professional, courteous, and genuinely cared about both my safety and providing outstanding service. Their communication was excellent, and you could tell that safety and customer care were built into every step of the process. Bravo to the entire team for delivering such a first-class experience—I wouldn’t hesitate to recommend them!

### 5/5 — Tow operators

*2026-07-24, version 3.1.2*

The tow operators I had were all amazing and super helpful!

### 5/5 — Tow

*2026-07-24, version 3.1.2*

Truck showed up within  less than half an hour of booking. Driver “William” was super nice and professional. Showed care and respect for the vehicle.

### 5/5 — Towing

*2026-07-24, version 3.1.2*

Very fast

### 5/5 — Towing vehicle

*2026-07-20, version 3.1.2*

James was very efficient and professional when he came to retrieve my vehicle. Thanks

### 5/5 — Blown Tire

*2026-07-18, version 3.1.1*

Prab was very courteous and knowledgeable. Such a pleasant and hard working young man.

### 5/5 — Useful and easy to use

*2026-07-16, version 3.1.1*

I mainly use the app to reload gift cards associated with my AMA account. Doing so is quick and straightforward. I also find that I don’t forget about my gift cards when they are linked to my AMA app.

### 5/5 — Awesome driver

*2026-07-16, version 3.1.1*

Very friendly and really great man all around really enjoyed his company in this time of peril

### 2/5 — Won’t let me log in

*2026-07-14, version 3.1.1*

When trying to use the app, it keeps giving me error messages and won’t let me sign in. I tried deleting the app and reinstalling it and nothing has changed.

### 5/5 — Tow and deliver

*2026-07-14, version 3.1.1*

Huge Gratitude for Terry and his pick up tow and deliver to my house. So kind and we are so Thankful!

### 4/5 — Tow request

*2026-07-14, version 3.1.1*

Went through the Ai bot to get my vehicle towed. Had trouble getting it to understand the addresses involved.
I heard the bot say the right address and sa d correct. Checked the to see why my operator was late and saw the drop off location was on the wrong side of Edmonton. 
getting the bit to

### 5/5 — battery test and advice

*2026-07-13, version 3.1.1*

Joseph our technician went above and beyond. Extremely knowledgeable and friendly.

### 5/5 — Everything I need in one app

*2026-07-09, version 3.1.0*

I have had to call for a tow truck with this app and it is great for keeping me up to date on when the truck will arrive.

What I use the most is buying e-Gift cards on the app and using them. Each card gives you money back to your membership and I can buy them in line at the store when I need the gift card.

## Most critical reviews (10 lowest-rated)

### 1/5 — Zero stars

*2026-08-13, version 3.1.3*

I can’t stay signed in on the app which is ridiculous because I don’t want to fumble around with sign in when there is an emergency. 

Even without being signed in it constantly pushes notifications about prizes to win and garbage ads. Can not be switched off!!

I expect more from AMA and especially with the membership being quite pricey!!!

### 1/5 — Strange programming choices

*2026-08-07, version 3.1.3*

For a company that’s supposed to be on top of providing directions to locations among other things, it’s odd how many times they decide that everyone’s nearest office is AMA’s head office, or somewhere off the coast of Africa, or…

The latest effort has everyone’s centre set to Edmonton Kingsway, which is one of the most popular errors.

At least the latest snafu is ironically limited to the centennial celebration game board.

### 1/5 — Phone Hold

*2026-08-05, version 3.1.3*

Too long

### 1/5 — Towing

*2026-08-05, version 3.1.3*

Ridiculously long waits when there are no extraordinary events happening…clearly not enough trucks!

### 1/5 — Tow

*2026-07-31, version 3.1.3*

Brutal

### 1/5 — Stranded

*2026-07-16, version 3.1.1*

Not happy!

### 1/5 — 6 hour wait on tow

*2026-06-25, version 3.0.1*

The APP needs huge overhaul it was telling me all sorts of false information. Driver arrived professional and fast executing the tow but no one should be waiting 6 hours. Disappointing.

### 1/5 — What am I paying for?

*2026-06-15, version 3.0.1*

It’s a bright sunny summer day and I needed a boost this morning and after four hours of waiting, I took my bike and went and bought a battery charger. What am I paying for?

### 1/5 — Towing

*2026-06-06, version 3.0.1*

To long

### 1/5 — App is terrible for roadside assistance

*2026-06-04*

Communication is lacking, no updates other that request sent and ten minutes before driver can come, 14 hours inbetween I sat in my truck waiting …on a nice day, not 6 feet of fresh snow minus 30.

**Developer response:** We’re sorry that we let you down with the wait. At AMA, providing reliable service and clear communication is something we take seriously. Our Roadside Assistance team would like to understand better what happened to help make things right. When you have a moment, please email RSA.MemberRelations@ama.ab.ca with your name, membership number, preferred contact information, and details of your experience.
We look forward to hearing from you.

## Most praised reviews (10 highest-rated)

### 5/5 — Top Tier Service

*2026-08-21, version 3.1.3*

Tow driver saved me from a mental breakdown by helping fish out my only set of keys from a dumpster. 10/10, bless your soul

### 5/5 — Fastest service and great driver

*2026-08-18, version 3.1.3*

This is the first time I’ve used the tow service with AMA and I cannot believe how fast they were. 14 minutes. The driver was courteous, thoughtful, and efficient.

### 5/5 — Owner

*2026-08-18, version 3.1.3*

Always a pleasure when dealing with AMA.

### 5/5 — AMA is the Best

*2026-08-17, version 3.1.3*

Great service from AMA

### 5/5 — Quick friendly service!

*2026-08-15, version 3.1.3*

We locked our keys in the vehicle out camping in Kananaskis and received service very quickly. The tow truck driver was friendly and efficient and we got back to making breakfast in no time at all

### 5/5 — Flat tire

*2026-08-05, version 3.1.3*

Service was prompt and professional!

### 5/5 — Travis is the best!

*2026-08-01, version 3.1.3*

The driver, Travis was so kind. Absolutely the best driver I’ve ever had at AMA.

### 5/5 — Accident Assistance

*2026-07-31, version 3.1.3*

Wow, the service and care to assist in getting our vehicle to the body shop after the accident was amazing. From the ease of app use to customer care reps and driver.  Thank you so much!!

### 5/5 — Roadside assistance

*2026-07-31, version 3.1.3*

I’ve had to use AMA over the last 2 days for battery and charging issues. The people that responded have been amazing. They were very kind and considerate and helpful. I’m very happy with the service I received.

### 5/5 — Quick service

*2026-07-31, version 3.1.3*

Garment arrived super quick and changed the tire super fast.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
