# Amaha: Mental Health Self-Care — user reviews

> 109 indexed App Store user reviews of Amaha by InnerHour, rated 3.70/5 from 70 ratings.

- Source: https://appshunter.io/ios/app/amaha-mental-health-self-care/id1323264990/reviews
- App overview in markdown: https://appshunter.io/ios/app/amaha-mental-health-self-care/id1323264990.md
- Rating breakdown: 5★ 36 · 4★ 9 · 3★ 6 · 2★ 5 · 1★ 14

## Newest reviews (13 of 109)

### 3/5 — Updates required.

*2026-05-02*

I’ve been using half for quite some time now and I feel like the app is not very suitable for iPad. That’s what I found in my experience. The app window is not very convenient to operate with on iPad particularly. It feels like the app is not optimised for iPadOS and that sort of bugs me during my sessions online so that is something that can be fixed.

**Developer response:** Hello, thank you for sharing your feedback. We appreciate you taking the time to share your experience. We understand your concerns regarding the iPad experience and app optimisation for iPadOS, and we’ll take this into consideration for future improvements. In case you have any other feedback, kindly contact us at support@amahahealth.com. Take care!

### 2/5 — Really irritating

*2026-01-18, version 8.17.17*

I can find no way to save a particular track, and there’s no search facility to find it again. It seems a very user-unfriendly app, on first acquaintance. I like the voices of those who guide the meditations, as they are soothing, Indian voices and not strident, nasal US ones. But absolutely hopeless unless you can search for a particular track, or at least save it. I will be cancelling my sub because of this.

### 2/5 — It was good until it wasn’t

*2026-01-18*

After gathering alot of strength and courage, I decided to begin this journey and I thought Amaha would be a reliable partner. I had a few sessions with one of the therapists and before I could dig deeper into my issues and work on myself. The therapist left the organization without preparing me for it. I was simply asked to move on to another therapist as if therapy is such an easy and casual process like some other service. I was really disappointed with the experience and I don’t feel like going back to therapy

**Developer response:** Hello Anushka, thank you for sharing this. We’re truly sorry for how this transition was handled and understand how difficult this must have been. This isn’t the experience we want for anyone. If you’re open to it, please reach out to us at support@amahahealth.com so we can support you further.

### 2/5 — App Functionality

*2025-04-01*

For such a sensitive issue in today’s world, the app functionality is pathetic. The app has constant login issues with email and password on different devices that does nothing but impacts the state of mind. It impacts the sessions already scheduled and the app is not working. There is no proper support channel to reach out as well!

**Developer response:** Hello, thank you for your feedback. We are truly sorry to hear that you faced issues with our app's functioning and feel unsupported. Please contact us at support@amahahealth.com with your registered email address and phone number so we can understand your issue better. Take care!

### 3/5 — Could be better

*2024-07-17*

I love the service and my therapist is truly brilliant but the app interface could be better. It’s too clunky and the add to calendar option, which was a literal life saver, doesn’t click/work anymore. UI could definitely be improved. It takes a lot of very specific clicks for me to get to the scheduling page which shouldn’t be the case.
more than anything though please look into the add to calendar feature.

**Developer response:** Hello Anushka, thank you for your feedback. We are glad to hear that you like our self-help app, which has been built by experts to improve your emotional wellness. We truly value your feedback and will keep the same in mind for future updates. In case you have any other feedback, kindly contact us at support@amahahealth.com. Take care!

### 4/5 — Good but…

*2024-05-14, version 8.11.5*

This app really helped but it had a lot of stuff only for th pluse

### 2/5 — Crash

*2023-10-27, version 8.2.0*

The app crash when i want to take assesment. Please fix

### 4/5 — (InnerHour)

*2023-10-21, version 8.2.0*

I have only started this a few days back to help me feel better and already I feel much better still riddled with anxiety but better

### 1/5 — Looks great but…

*2023-10-09, version 7.1*

app looks great but cannot get past health assessment section just times out. no explanation and cannot get it to work.

### 4/5 — I keep getting kicked off

*2023-09-05, version 7.0*

I have plenty of storage for this and it keeps kicking me off while I’m doing the depression test thing. Apart from that it’s pretty good 👍

### 1/5 — won’t work

*2023-08-12, version 6.8*

it kicks me off the app 2 minutes after i open itttt back to my home screen 💔💔

### 2/5 — Never even got through it

*2023-08-10, version 6.8*

Every time I got to the second stage if the depression test it crashed and left the app

### 1/5 — THE APP JUST DOES NOT OPEN

*2023-08-04, version 6.8*

I’m a user of Amaha through webiste. I have also done paid session and plan on doing more. I have downloaded this app, verified the OTP but after that, the app just does not load a single thing! All I can see is the logo and the name with tagline - and thats it. I really want to work further on myself with Amaha but the app is a huge blocker in my progress. My phone number is 08149422993. Someone plz call me and understand my issue and improvise the same.

## Most critical reviews (10 lowest-rated)

### 1/5 — Would not recommend

*2025-12-02*

I recommended them to a friend after she said she wanted to take therapy since she’s going to a new country soon. She took two offline sessions with the therapist I recommended to build a rapport with him so it would be an easy transition moving abroad. He assures her that she would be able to take online sessions from her new country. Once she’s there, she’s unable to book any session, or even reach out to him on the app. I called the customer care on her behalf which was an excruciating experience. I’d call them, explain the situation, and they’d assure me that they would call me back with an update. I called them eight times over a period of two weeks. They never once called me back. Once, they didn’t even pick my call. They told me later that the therapist needs to take some kind of training before he could take therapy sessions for clients abroad, which could take a week. Two weeks go by, no update. When I call them, they repeat the same thing (we’ll get back) and the therapist then emails her that he can provide her a recommendation letter for her to take therapy in her country of residence. What an enormous waste of time and effort. Zero accountability, zero transparency, zero honesty. And so condescending to offer a recommendation letter, as if she couldn’t take therapy in her new country without it; instead of, you know, just admitting the truth that you messed up and that you won’t be able to provide the services you promised. Really put the “professional” in mental health professional.

**Developer response:** Hello, thank you for sharing this detailed feedback. We’re very sorry for the experience you and your friend went through. This is not the level of communication or support we aim to provide. We appreciate you bringing this to our attention and will be reviewing this internally to ensure such issues don’t recur. Please reach out to us at support@amahahealth.com so we can look into this further and offer the right support.

### 1/5 — Not professional

*2025-11-11, version 8.17.12*

The therapists are fairly inexperienced

### 1/5 — Customer support harassing me from morning of 23-oct-2025

*2025-10-23, version 8.17.9*

I asked refund of 3300 INR for cancelled session with a psychologist on 17-sep-2025 but they send me fake screenshot and alleging me that I am lying.Psychologist here are cunning - one psychologist Vaibhavy Adiga puts full makeup on to attract boys customers and does timepass with gals - I told her I have lizard phobia and she asked me are you afraid of snakes-I told yes like all humans I m afraid of snakes.Full timepass psychologists they have - 1 hour - 1800 INR or 3300 INR and at end of session Moumita Chakraborty and Vaibhavy Adiga force to book next appointment in front of them before leaving the room- total mental harrasment - they give no solutions - only listen and bye bye.Please don’t go amaha as they cheat customers and make money-so many better places for therapy are as below - Manoshanti HSR layout Glass onion Therapy HSR layout I don’t think they will refund my 3300 INR - I am not crorepati like them - 1 rupee of my honest money is important to me - See they have stolen 3300 times of that because I cancelled session with Moumita Chakraborty for some family emergency. Sukoon centre therapy also good Go anywhere but don’t go to any online sessions or JP nagar 7th phase physical sessions with psychologist I doubt if they are really psychologists or quacks or fraud doctors Hoping no patient ever goes there and all existing patients should be aware about such fake companies looting money from already traumatised mentally ill patients May LORD punish them all and hope their centres close down one by one as they are financially exploiting customers of their hard earned money.

### 1/5 — Absolutely disgusting, never works

*2025-06-20, version 8.17.1*

The app never opens on iOS. chat doesn't work often and the app refuses to respond to taps

### 1/5 — Very rude and irresponsive

*2025-06-03*

Therapist was good but their customer support and receptionist was very unresponsive and rude.
I don’t think you should rely on them if you are going through mental health issues.
I asked to change my offline session to online 1-2 days ago through their app and even messaged the therapist but no response at all.
They called once like 20 minutes into my session and I couldn’t pickup during that time so the receptionist rudely said I could have picked up the call during that time, now we have canceled.
Worst experience from a mental health organisation.
Wasted my time and money.

**Developer response:** Dear Mayank, thank you for sharing your experience with us. 
We are so sorry to hear that you faced issues with our services and understand that someone from our team has contacted you to address your concerns. We have duly taken note of your feedback and assure you of our best support at all times. 
In case there is anything else we can help with, please contact us at support@amahahealthcom. Take care!

### 1/5 — App functionality not good

*2025-02-20, version 8.16.3*

App functionality not good booked a session but when session was about to start I could not join the session and had to consult on call and missed few minutes

### 1/5 — Worst support

*2025-02-16, version 8.16.3*

Don’t trust their service. No support at all.

### 1/5 — Better go to people who actually care

*2024-12-17, version 8.15.0*

This is a very insensitive place.

### 1/5 — Gay

*2024-08-23, version 8.13.8*

Gay

### 1/5 — Apathetic and rude customer support - no refunds or flexibility

*2023-11-14, version 8.4.0*

For a mental health app they are quite likely to worsen it for you. It's super expensive and even then they offer no flexibility in terms of reschedule or cancellation despite genuine reasons.

Their policy is to make money and not take care of people depending on them for health services. Disgusted.

## Most praised reviews (10 highest-rated)

### 5/5 — Abysmal app

*2026-04-19*

The app is just not good. If I change therapists, I have to use the website? No way to book a session from the app for a new therapist? Is there a way to switch off all the extra pings and pings everywhere on every page? You are recommending an AI chat bot for counselling, there is no disclaimer attached, where can I read a paper on what clinical work went into it or is it just a wrapper on top of Claude?

**Developer response:** Hello, thank you for your feedback. We’re sorry to hear that your experience with the app did not meet expectations. We appreciate you raising these concerns and would like to understand them better. Please contact us at support@amahahealth.com so we can assist you and address your queries. Take care!

### 5/5 — great experience!

*2026-02-23*

I’ve had a really positive experience working with Srijita Gupta. Her approach is thoughtful, practical, and deeply empathetic, which has helped me gain clarity and feel more grounded over time. I truly appreciate her professionalism and the comfort she brings to every session.

**Developer response:** Hello Prachi, thank you for sharing your experience! We’re so glad to hear that your sessions have been helpful and that you’ve felt supported and comfortable throughout the process. Your kind words mean a lot to us. Wishing you continued clarity and wellbeing on your journey. Take care!

### 5/5 — My therapist is the best

*2025-11-29, version 8.17.14*

I found my therapist via Amaha. Thanks

### 5/5 — very helpful

*2024-04-21, version 8.10.0*

recommended apps! I like the community features and love the way amaha team’s empathy when replying to every post. It helps me a lot in handling my emotions thank you so much developers for being generous in helping mental health society

### 5/5 — Like this

*2023-11-30, version 8.6.0*

I rlly enjoy this. It helps me with stress, feeling depressed or literally anything!

### 5/5 — It’s helpful

*2023-10-11, version 7.1*

In my opinion I like the app because it’s making me feel I’m in front of my doctor 🩵

### 5/5 — Great

*2023-09-10, version 7.0*

Terrific App they have fixed the bugs with the new version wow

### 5/5 — Good!

*2023-07-15, version 6.7*

This app is comforting and I could talk to it whenever im sad or stressed, im really happy about this game! I recommend this  if your dealing with anxiety, etc!

### 5/5 — Really good

*2023-04-19, version 6.0*

App is easy to use and helpful. 10/10

### 5/5 — So good

*2023-03-05, version 5.6*

Anazing

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
