# Aman - Employee Benefits — user reviews > 50 indexed App Store user reviews of Aman by PT Insurtech Technologies Indonesia. - Source: https://appshunter.io/ios/app/aman-employee-benefits/id1534415514/reviews - App overview in markdown: https://appshunter.io/ios/app/aman-employee-benefits/id1534415514.md ## Newest reviews (16 of 50) ### 5/5 — Good Apps *2024-04-04, version 1.1.20* This app offers easy access to all its features, making it incredibly user-friendly and excellent customer service. ### 5/5 — Super Helpful Insurance PIC! *2024-04-04, version 1.1.20* Special shout to Samuel who was responsive and reliable during the hospitalization. Thank you. ### 5/5 — CS Solutif *2024-03-14, version 1.1.18* tim Customer service nya solutif dan responsif di WhatsApp. ### 5/5 — Pelayanan dari CS yang sangat ramah dan friendly *2024-02-16, version 1.1.18* Mau sharing sedikit tentang CS Aman. Kebetulan yang melayani menjawab pertanyaan saya bernama samuel. Samuel sangat antusias dan menjawab pertanyaan dengan sangat friendly. Top markotop lah pokoknya. Kita jadi mendapat informasi yang baik dan tidak ada misskomunikasi sehingga membuat proses klaim menjadi tdk ada blocker. Informasi yg diberikan juga cukup clear dan jelas. Thank you samuel & great jobs aman. ### 5/5 — Email CS selalu terjawab dan solutif *2024-01-24, version 1.1.17* Email ke CS Aman so far selalu terjawab dan beneran di tindak lanjuti. Terima kasih bantuannya ### 5/5 — Good apps *2023-12-07, version 1.1.15* Very responsive CS team ### 5/5 — Customer Service *2023-11-28, version 1.1.13* Very helpful, Good Customer Service ### 5/5 — Customer Care *2023-11-23, version 1.1.13* Fast response Customer Care! ### 5/5 — Customer care *2023-11-17, version 1.1.13* Customer care aman bintang 5 pokoknya ⭐️⭐️⭐️⭐️⭐️ ramah dan ngebantu banget setiap dibutuhkan , Fast Respon juga👍👍. Selalu berikan pelayanan terbaik team aman!! ### 5/5 — cs *2023-11-02, version 10.1.12* sudah baik dan responsif ### 5/5 — Responsif CS *2023-10-26, version 10.1.12* CS yang sangat responsif dan membantu 🙏 ### 5/5 — CS Responsif *2023-10-25, version 10.1.12* Ada kendala dalam proses akun dan CS nya sangat responsif sekali. Terbaik! ### 5/5 — CSnya responsif *2023-09-29, version 1.1.11* Saat ingin mengajukan klaim, csnya sangat responsif dan membantu. Thanks! ### 5/5 — CS nya sangat responsif *2023-09-19, version 1.1.11* Mantap untuk CS nya yang responsif dan cekatan dalam merespon pertanyaan klien melalui chat WA. Terimakasih ### 5/5 — Aman Keren! *2023-08-04, version 1.0.99* So helpful, the cs team was so fast respond 🙌🏻 ### 5/5 — Keep it up Aman *2023-07-10, version 1.0.97* CS nya fast response dan selalu mau membantu, terima kasih Aman ## Most critical reviews (10 lowest-rated) ### 1/5 — Lacks of features *2024-06-04, version 1.1.22* Lacks features beyond submitting claims, which can be done directly with the insurance company or brokers. Checking coverage limits isn't available within the app, and for any inquiries, you must contact customer service via WhatsApp, which has limited working hours. This is not ideal for health-related emergencies requiring immediate assistance. ### 1/5 — Frustating *2024-03-12, version 1.1.18* Cant create new message, it said wecare doesnt exist. Cant change payment info when submitting claim. Cant delete bank account, need to ask for approval and idk how long it takes. The coverage graph is not updated. ### 3/5 — The app is buggy but it kinda works *2023-09-06, version 1.1.1* The app still has several bugs from time to time when logging in and submitting claim. But at least the CS contacted me after the review and rectify the issue, so I can submit the claim. So kudos to the CS Team. ### 4/5 — cs *2025-02-25, version 1.1.29* proses pengajuan dan CS nya sangat membantu ### 4/5 — Good *2023-03-18, version 1.0.89* Good customer service but the app always keep crashing when using the app ### 4/5 — Review *2023-01-18, version 1.0.82* Pertanyaan terjawab, tapi kadang kurang spesifik. Jadi harus bertanya lebih detail lagi sehingga prosesnya jadi lumayan panjang. semoga dapat ditingkatkan lagi. Tapi keseluruhan siap siaga menjawab pertanyaan ### 5/5 — Tidak bisa chat CS by WA *2025-02-13, version 1.1.29* Sebelumnya ga bisa chat cs lewat WA tp sudah langsung di fix. Thankssss ### 5/5 — - *2025-02-12, version 1.1.29* Proses pengajuan claim cepat dan helpful ### 5/5 — CS aman *2025-02-10, version 1.1.28* Mantap, sangat cepat responya dan membantu sekali ### 5/5 — AMAN keren! CS nya sangat membantu *2025-01-09, version 1.1.26* Mantaaaab... sangat membantu sekali cs nya sampe saya bisa kelar untuk akses kartu asuransi saya. Keren ## Most praised reviews (6 highest-rated) ### 5/5 — Aman mantap *2024-09-26, version 1.1.24* Customer service nya informatif dan ramah ### 5/5 — Customer Service *2024-09-24, version 1.1.24* Pelayanannya OK. Terima kasih ### 5/5 — Good job *2024-08-14, version 1.1.24* Customer care gercep dan bagus terimakasih aman ### 5/5 — CS *2024-04-26, version 1.1.20* Very Helpful in every question case, thank you! ### 5/5 — Very helpful *2024-04-23, version 1.1.20* Admin is very friendly and very helpful ### 5/5 — Customer Service *2024-04-19, version 1.1.20* Super helpfull, thankyou! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*