# amaysim — manage your amaysim plan

> Mobile and NBN account management for amaysim customers. (iPhone/iPad app by amaysim Mobile Pty Ltd.)

- Source: https://appshunter.io/ios/app/amaysim/id479119656 (this page in markdown: same URL + `.md`)
- Developer: [amaysim Mobile Pty Ltd](https://appshunter.io/developer/1546297279)
- Category: Utilities
- Price: Free
- Rating: 4.70/5 from 712 App Store ratings · 454 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 83 MB
- Languages: American English
- Released: 2011-12-05
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/amaysim/id479119656/reviews.md

## What is amaysim?

The amaysim app is your one stop app for all things amaysim – from getting started with your SIM or eSIM to activating NBN® Home Internet, and much more. 

Join 1.5 million happy amaysim customers and download the app to make managing your account simple, seamless and (dare we say it) fun!

- Transfer your mobile number
- Set up your SIM plan
- Activate your NBN Home Internet service
- Check your mobile balance
- Manage your NBN service
- Update your personal and payment details
- Top up your data or credit
- Switch your plan at any time
- View your data usage and payment history
- Get quick answers to your questions
- Manage and customise call waiting, voicemail and roaming and more

The amaysim app is free and can be used even if you've run out of data, but download charges do apply for downloading from the App Store. 

When using the app overseas international roaming charges will also apply.

## Key features

- Transfer mobile number
- Set up SIM/eSIM plans
- Activate NBN Home Internet
- Check mobile balance
- Manage NBN service
- Top up data/credit
- Switch plans

## What do users think of amaysim?

Overall sentiment: positive

**Pros**

- 🚀 Great service and value
- 👍 Flexible and easy to use
- 💯 Affordable plans
- 🌟 Excellent customer service
- 🌍 Reliable international roaming
- 🤖 User-friendly app
- 📱 Seamless eSIM experience
- 🔁 Convenient data rollover

**Cons**

- 🐛 Occasional technical issues
- 🤔 Confusing plan changes
- ⚠️ Unreliable coverage in some areas
- 💳 Billing and payment problems
- 🕰️ Slow customer support response times

**Commonly reported bugs**

- App crashes during plan changes
- Inability to update payment details
- Inconsistent data usage tracking

**Most requested features**

- Apple Watch support
- More transparent account management
- Improved in-app notifications
- Easier plan upgrade/downgrade process

## Recent user reviews (10 of 454)

All indexed reviews: https://appshunter.io/ios/app/amaysim/id479119656/reviews.md

### 5/5 — Outstanding Value & Hassle-Free Travel

*2026-07-30*

If you're looking for a mobile provider that gives you maximum value without locking you into a long contract, amaysim is an absolute winner.
Here is why it stands out:
 Generous Data Allowances: amaysim consistently offers massive data banks for competitive prices. Whether you are a light scroller or heavy streamer, you rarely have to worry about running out of data—plus, data banking features mean unused gigabytes don't just vanish at the end of the month.
 Seamless International Roaming: Travelling overseas is effortless with amaysim’s international roaming options. Their roaming add-ons are easy to activate via the app, transparently priced, and offer reliable coverage across dozens of countries without hidden fees or surprise bill shock.
 No Hidden Catch: No lock-in contracts, quick eSIM setup, and excellent customer service make the overall experience completely hassle-free.
Highly recommended for everyday value at home and stress-free connectivity abroad!

### 1/5 — Completely logged out by broken 2FA

*2026-07-20, version 4.15.0*

The app is completely useless right now. I’m trying to log in to pay my bill, and after entering my correct email and password, the app insists on sending an authentication link to a completely random phone number ending in 1600 that I have never seen or owned. I was able to log in fine last time, but now I’m completely locked out of my own account and unable to make a payment. Incredibly frustrating experience. Fix your security/authentication bugs.

### 3/5 — Authentication Process

*2026-07-19, version 4.15.0*

App is mostly ok. Sick of the authentication process not working properly though. It’s been playing up for months now. Everytime I tap the link for the authentication to start it doesn’t work.

### 5/5 — The best

*2026-07-19, version 4.15.0*

Don

### 1/5 — ABSOLUTELY HORRIBLE EXPERIENCE - AVOID AMAYSIM IF YOU DON'T WANT TO WASTE YOUR TIME!

*2026-07-15*

I am writing this review after wasting 3 full hours of my life just trying to activate an amaysim SIM card bought from Coles. The end result? Total frustration and absolutely nothing working.
The system and app of this network are an absolute joke. The app constantly throws authorization errors, loops endlessly, and crashes. When you switch to the website, the interface is completely messy, and they purposely hide essential features to make it difficult for users.
The most infuriating part is that when something goes wrong, you are completely stranded because this company has ZERO customer support. They have no physical stores, the hotline keeps you on hold forever, and the Live Chat button on both the web and the app is hidden so well it feels like a prank. A major telco in Australia operating with this level of irresponsibility and unprofessionalism toward a new customer is completely unacceptable.
In short, if you are thinking about buying an amaysim SIM card, stop right there. Don't be fooled by their cheap promos. The hassle, broken system, and non-existent customer service will only waste your time and leave you furious.
An utterly terrible experience. I am throwing this SIM straight into the bin and moving to another network immediately!

### 4/5 — Apple Watch

*2026-07-15, version 4.15.0*

Please work on integrating amaysim so I can use it with my cellular Apple Watch. I think that would make many customers choose other companies due to that.

### 5/5 — Nice

*2026-07-13, version 4.15.0*

Nice

### 5/5 — Test

*2026-07-11, version 4.15.0*

123

### 3/5 — wasted

*2026-07-10, version 4.15.0*

lost avaiable datas cause it expired, uhh

### 1/5 — Can’t Recharge without 2FA

*2026-07-05, version 4.15.0*

Stuck in a loop where I can’t recharge without verifying my identity with an email, but the email never comes, or if it does it takes so long it’s invalid. Cant even talk to chat support without verifying. It’s been going on for months, sometimes it randomly works but I’m tired of working so hard to give them my money so I’ll probably just change providers. I’ve never had to verify to recharge with a provider before, and sometimes even when I do get through with the email they then want an SMS verification as well! 3FA!!

## Frequently asked questions about amaysim

### What can I do with the amaysim app?

The amaysim app allows you to manage your amaysim mobile and NBN Home Internet services. You can set up your SIM or eSIM, activate NBN services, check your mobile balance, manage your NBN service, top up data or credit, and switch your plan at any time.

### Is the amaysim app free to use?

Yes, the amaysim app is free to download and use. You can access its features even if you have run out of data. However, standard download charges from the App Store and international roaming charges will apply when using the app overseas.

### How do I set up my SIM or NBN service with the app?

The app guides you through the process of getting started with your amaysim SIM or eSIM. It also provides functionality to activate your NBN Home Internet service, making the setup seamless.

### Can I manage my payment details and history through the app?

Yes, you can update your personal and payment details directly within the app. Additionally, you can view your data usage and payment history, providing a clear overview of your account activity.

### What kind of customer support is available?

The app offers quick answers to your questions, acting as a convenient self-service portal. You can also manage and customize various call features like call waiting, voicemail, and roaming settings.

## Version history (last 5 releases)

### 5.0.0 — 2026-08-26

New navigation for Payments, Shop and Search. Keep sending through your feedback and we'll keep improving the app.

### 4.16.1 — 2026-07-23

Minor bug fixes and improvements. Keep sending through your feedback and we'll keep improving the app.

### 4.16.0 — 2026-07-22

Minor bug fixes and improvements. Keep sending through your feedback and we'll keep improving the app.

### 4.15.0 — 2026-06-08

Minor bug fixes and improvements. Keep sending through your feedback and we'll keep improving the app.

### 4.14.0 — 2026-05-14

Minor bug fixes and improvements. Keep sending through your feedback and we'll keep improving the app.

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## More apps by amaysim Mobile Pty Ltd

- [vaya](https://appshunter.io/ios/app/vaya/id1488565437)

All apps by amaysim Mobile Pty Ltd: https://appshunter.io/developer/1546297279

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*