# Amazing Lash Studio — user reviews

> 70 indexed App Store user reviews of Amazing Lash Studio by Amazing Lash Franchise, LLC, rated 2.30/5 from 117 ratings.

- Source: https://appshunter.io/ios/app/amazing-lash-studio/id1145310766/reviews
- App overview in markdown: https://appshunter.io/ios/app/amazing-lash-studio/id1145310766.md
- Rating breakdown: 5★ 29 · 4★ 2 · 3★ 5 · 2★ 18 · 1★ 63

## Newest reviews (20 of 70)

### 2/5 — Login issues

*2025-07-25, version 6.5*

Every time I try to log in to this app it will kick me out. Besides the login issues, it's not too bad.

### 3/5 — Need some additional features

*2023-06-12, version 6.3*

Please make it possible to modify an appointment, such as cancelling or rescheduling.

### 2/5 — Really needs work

*2023-03-05, version 6.2*

The app user flow makes no sense, First screen makes you choose a studio even if you already have an “account”. I created an account when I made an appointment and now need to cancel my appointment. The My appointments tab/menu option just freezes the entire app and I have to force close it. Was any QA at all done on this app? It is useless to me.

### 1/5 — Doesn’t work

*2023-02-05, version 6.2*

The app does not always work

### 2/5 — App

*2023-02-04, version 6.2*

This app is becoming extremely frustrating. Unable to access account or schedule appointments. After several attempts unsuccessful. Fix the issues.

### 1/5 — Buggy buggy buggy

*2023-01-12, version 6.2*

Every time I put my zip code in the app shuts down. Unusable.

### 1/5 — Great service - garbage app

*2022-11-08, version 6.2*

Navigation on this app is awful. The “locate me” function is USELESS.

### 1/5 — This app is literally the pits

*2022-10-16, version 6.2*

Ugh. The app never seems to work. I’ve even deleted it from my phone and completely reloaded it. It won’t let you move from the front page to even find a nearby studio to book an appointment.

### 1/5 — App and website are horrible

*2022-10-11, version 6.2*

The app has been down for almost a week at this point. Unable to schedule appointments. Website gives and error when trying to view existing appointments. Love amazing lash,  but please invest in your app.

### 2/5 — Love the store and not the app

*2022-08-17, version 6.1*

I have downloaded the app but I cannot make my account or even find my store which is only 10 minutes away and in my zip code. It keeps saying no salons in area but yet I went to Sawyer Heights Houston Texas. Please check this app because you are loosing customers who like to make their appointments etc.

### 1/5 — This app never works

*2022-07-20, version 6.1*

Between crashing and never being able to schedule an appointment, this app is useless.

### 1/5 — Crashes after every download

*2022-07-14, version 6.1*

I have to delete the app and re install it for it to work once. Once it works, it won't the next. It crashes every time I enter my location

### 1/5 — Horrible User Experience

*2022-05-28, version 6.0*

This is the worst app I’ve ever used. Half of the pop up menus don’t have a way to close, exit, or go back. None of my data is saved. The ‘locate salon’ feature won’t ever let you zoom in on your state/area. There is zero functionality here and is completely useless.

### 1/5 — App is slow

*2022-05-23, version 6.0*

App is very slow and unresponsive. Also inaccurate. It showed wrong appointment details which confirmed by the receptionist - I had no appointment of what was mentioned on the app. Totally inaccurate and time consuming to resolve the issue.

### 2/5 — App is not Helpful

*2022-05-19, version 6.0*

As a regular customer it would be nice to use the app to book without having to call for appointments if needed for touch ups before you actually need a refill. I have installed and re-installed this app numerous times just for it to not locate my salon based on location or manually inputting my zip.

### 2/5 — Just ok….

*2022-04-08, version 5.9*

Normally I like the app.  However, today it’s not letting le make any sort of appointment online.  I keep getting server error. I prefer to make my appointments online, instead of calling. Especially if I need one sooner than the one I scheduled while I was there or if it’s a conflict with something else etc.

### 2/5 — Unable to switch between salons

*2021-12-07, version 5.8*

I travel for work and I really prefer to do things via apps. Calling and talking to people just isn’t my thing. So it would be really nice if I could open the app anytime anywhere and schedule an appointment. Instead I run into a block each time I make a change. It’s so frustrating.

### 1/5 — Glitches

*2021-10-08, version 5.8*

App is glitchy outdated and rarley works correctly.

### 1/5 — Cannot book online

*2021-09-21, version 5.8*

When I first began using this app I could book my own appointments online but I have not been able to do this for months. I get an error BOOKING FAILED. 
I have uninstalled and reinstalled multiple times with no luck. 
I am able to review available times but cannot confirm and appointment.

### 3/5 — Doesn’t work

*2021-08-19, version 5.7*

I used to love the app. But here lately it won’t let me choose my preferred stylist. Every time I choose her name it tells me “please select a stylist” and won’t let me move forward. I’ve tried to reach out and get this fixed but no one has been able to help me.

## Most critical reviews (10 lowest-rated)

### 1/5 — What a joke

*2025-08-19, version 6.5*

the fact that this app is even allowed to continue existing in this state is APPALLING. seriously why not just use boulevard or another scheduling program that actually WORKS?

### 1/5 — App keeps crashing

*2025-04-06, version 6.5*

Just downloaded the app to make appointments and as soon as I go to log into my account it crashes and closes the app. I’ve reset my phone and tried 3x time to open the app and it keeps crashing :( Disappointing

### 1/5 — Account

*2024-04-25, version 6.4*

Have to create a new account every time I want to use this app. It doesn’t even save my login and password. Useless!!

### 1/5 — App doesn’t work

*2024-03-18, version 6.4*

Created a account and you have to enter a zip code even if you have account created.
Trying to sign in comes up with error, even after I reset password, just delete app. Doesn’t work

### 1/5 — Awful! Never lets you see availability

*2023-12-31, version 6.4*

This app needs to be updated. It always says “missing required fields” when trying to book or reschedule an appointment. Please fix it!

### 1/5 — Love the lashes, hate the app

*2023-09-19, version 6.4*

App doesn't even work. It keeps quitting when I open it

### 1/5 — App immediately closes when opened

*2023-08-13, version 6.3*

Deleted…. App closes immediately upon opening

### 1/5 — Worst app I’ve ever used

*2023-06-21, version 6.3*

Love the salon, hate the app. I honestly can’t even believe apple allows it in the App Store. The landing page needs to allow existing users to log in…but instead, you’re forced to find your location and every single time you to do that, the app crashes.

### 1/5 — Could it load any slower?

*2023-05-13, version 6.2*

Takes forever to load the information. Let’s you make appointments but can’t cancel them without calling. When I want to see my rewards, wallet, account it says there’s nothing there. Can make and book appts so that’s something. My home Wi-Fi provider won’t let me use the app because it says it’s suspicious…maybe that’s why they don’t store rewards, wallet on there. At least my emails have good information. You’ve been around long enough and this day & age your apps need to work, and work well. Probably losing lots of potential clients because of this.

### 1/5 — App needs an update

*2023-03-10, version 6.2*

For the past two months app has not allowed me to book an appointment via the app. App needs an update.

## Most praised reviews (10 highest-rated)

### 5/5 — AWESOME APP!

*2020-07-16, version 4.9*

Love the online booking feature and now the GlamCam is so cool! Love Amazing Lash Studio!

### 5/5 — Try on lashes and book a appointment!

*2020-05-22, version 4.7*

I’ve always loved being able to book my appointments via the app but now I can “try-on” lashes with the simulator! So fun and helpful! 👍🏼

### 5/5 — Super Helpful!

*2020-05-21, version 4.7*

I love that Amazing Lash has a way to book via this APP. Let’s me find a time that works best for me really easily!! I can pick my stylist and service and DONE!

### 5/5 — App working good

*2020-01-09, version 4.2*

Nice app
Good UI

### 5/5 — Great little app

*2019-12-20, version 4.2*

This is quick and easy to use. Love it!

### 5/5 — Amazing Lashes, Great APP

*2019-12-20, version 4.2*

I love my lashes and am a member! I have been using the app for a bit now because my schedule is crazy at work and with my kids so I’m constantly having to book last minute. The online booking is super easy to use and accessible day or night. I highly recommend their lashes and the app saves me so much time!!

### 5/5 — Good app

*2019-12-20, version 4.2*

helpful app, easy to book appointment, check status, change the schedule.
And after update now its cool, time saving and easy to access.

### 5/5 — Amazing amazing

*2019-09-28, version 3.0*

First of all this brand is awesome.  Since I started getting my lashes done year or so ago, the lash stylists have always gone out of their way to make sure I leave confident.  I’ve sent many of my friends there and they love their look as well.  The app makes it easy to book appointments while I’m on the go and make sure I get Sarah who is absolutely the best at lashes.

### 5/5 — Eyelashes

*2019-08-30, version 3.0*

My eyelashes are amazing I go to the sugarland location Aleya when I came to amazing eyelash I had no lashes At ALL now I have my own eyelashes when I get my extensions it enhances my beauty the staff is amazing and I love it I recommend Sugarland and Aleya my stylist

### 5/5 — My refill

*2019-05-07, version 3.0*

I’d have to say every time i come Sandy always makes them look amazing. :)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-20.*
