# Amazon Chime — user reviews > 294 indexed App Store user reviews of Amazon Chime by AMZN Mobile LLC, rated 2.60/5 from 685 ratings. - Source: https://appshunter.io/ios/app/amazon-chime/id1183436022/reviews - App overview in markdown: https://appshunter.io/ios/app/amazon-chime/id1183436022.md - Rating breakdown: 5★ 176 · 4★ 67 · 3★ 53 · 2★ 88 · 1★ 301 ## What do users think of Amazon Chime? Overall sentiment: negative **Pros** - 🚀 Works well for video/audio calls - 👍 Simple and easy to use - 🎥 Can record meetings **Cons** - 🐛 Buggy and unstable - 🔇 Poor audio/video quality - 🤔 Confusing UI and functionality - 🔒 Lacks basic security features - 🔋 Drains battery quickly **Commonly reported bugs** - Frequent crashes and freezes - Microphone and audio issues - Inconsistent performance across devices - Notifications not working properly - Typing box issues on mobile **Most requested features** - Dark mode option - Ability to edit/delete messages - Presence/status options - Apple Watch support - Better contact/room management - Improved notifications ## Newest reviews (19 of 294) ### 3/5 — Pictures *2025-11-19, version 5.23.3366* Only issue I have is I can’t send pictures mobile which is a pretty important function when on the road needing to send a picture for dispatch. ### 2/5 — display out of line *2025-07-09, version 5.23.3366* display is off margins bottom buttons are pass the screen ### 2/5 — Bad experience *2025-05-02, version 5.23.3366* Unable to tap on chats and can’t even see the video while others are sharing.it’s annoying a lot ### 3/5 — iPhone optimization *2025-04-28* The iPhone experience is not good. If I have suggested text on it won’t allow me to see anything I text below the first line and iPhone users cannot @ anyone that we are trying to talk too. Please fix these bugs. ### 2/5 — Screen size *2025-04-06, version 5.23.3366* The screen size for app needs to be fixed, when you write something the box is under the keyboard so you can’t see what you are typing. The rooms are also on the bottom and are cut out a little. ### 2/5 — Mute option is not working *2025-03-25, version 5.23.3343* I joined the meet, and the mute button is not working ### 2/5 — FIX UI *2025-03-05, version 5.23.3343* Latest update crops menu icons at bottom of screen on iPhone 16 Max. Please test app before publishing update. ### 1/5 — Basic Functionality Lacking *2025-01-17* Joining as a guest to meetings doesn't remember the meeting ID, mute doesn't unmute or change status correctly, tapping on chat section does nothing, video for chat usually doesn't load, changing to a different Bluetooth device doesn't reflect in app. This happened on most recent versions of iOS, on brand new iPhone 16, fresh install of app. I can see screen shares, and I can mute/unmute by switching to the active call/phone view, but not within the app itself. ### 1/5 — One of the worst apps ever used *2025-01-09, version 5.23.3228* I work at Amazon, and didn’t come across any other app that freezes. I hope someday Amazon stops using this app, or I quit Amazon ### 1/5 — 垃圾亚马逊 *2024-12-18, version 5.23.3228* totally garbage！！！ ### 1/5 — Unable to Enable Mic *2024-11-15* I am unable to enable my microphone post my iPhone update to 18.0. The app says to go to settings> privacy to enable microphone for the app. But the system app says that the chime should send the request . And for some reason the chime app always has network issue let it be in office, home, road and I think if I standing below the network tower then also still the chime would say “connecting” . Fix the app or delete the app . Saves the frustration of using the app while you are in a important business meeting One last please can mage the chime tone… it should be soothing not triggering/irritating ### 1/5 — Once the sound is muted, it is impossible to unmute *2024-11-13* Clearly not a maintained app, avoid at all cost. Basic things do not work ### 1/5 — 爛爆 *2024-10-31, version 5.23.3228* 有夠難用 ### 1/5 — Can’t unmute *2024-09-20, version 5.23.3228* Terrible app. Can’t unmute. Can’t access chat. Avoid if you can. ### 1/5 — Trash on ipad *2024-09-19* Can only see 2 lines of the text your typing despite huge screen. Can't search peoples names search comes up blank. Buggy. Many times it wont show comments until i exit and restart app. Takes a lloooonnnnggg time to update. Gives me notification of new message but doesn't actually show me the message in the app until a few minutes or hours has passed. Sending photos through app sometimes works and sometimes doesn't. My internet connection is good. ### 4/5 — Pour quand en français *2024-09-18* S’il l’app serait en français j’aurais pu mettre une étoile de plus ; du coup quand le français sera t’il disponible, merci ? ### 1/5 — Interruptions *2024-09-10, version 5.23.3228* We were having meeting with 10 persons and from different locations many of them have issue in app ### 2/5 — Chime disables all controls *2024-09-09, version 5.23.3228* Amazon, how is it possible to have an app in this age just disable all voice, chat controls for no reason? ### 3/5 — Basic Facility Missing *2024-08-16, version 5.23.3228* Hi team, Please add the option of attachments in this app. This is the most basic and important thing missing in iOS Chime app. Thanks, Dipta ## Most critical reviews (10 lowest-rated) ### 1/5 — Not sure I installed application. *2026-03-28, version 5.24.3517* Not sure I have had installed the app. ### 1/5 — This App Is Why I Believe In Therapy Now *2026-03-07, version 5.24.3517* Where do I even begin. Amazon Chime is what happens when you ask an algorithm to design a communication tool but forget to tell it that humans have feelings. The notification sound? Haunts my dreams. I’ve been out of that job for six months and I STILL flinch when I hear anything remotely similar. My dog is also in therapy now. Thanks, Chime. The interface looks like someone described Zoom to a robot who had never experienced joy. “Make it functional but remove all hope.” Mission accomplished. And don’t get me started on the “seamless integration” with other Amazon services. You know what else seamlessly integrates? A headache with my entire existence every time I opened this app for another meeting that could’ve been an email. The only positive? When I finally uninstalled it on my last day, I felt a surge of serotonin I hadn’t experienced since childhood. Pros: It technically works Cons: Everything else, including what it represents Would not recommend to my worst enemy. Actually, maybe my worst enemy. Gary from ops, this one’s for you. ### 1/5 — Bad experience while video call *2026-02-12* I had an interview call with AWS. I was unable to turn on my video properly. Whenever I turned on the camera, I could see myself, but the interviewer could not see me. The interviewer continued the interview using audio only. It was a bad experience. ### 1/5 — Not even usable *2026-01-29, version 5.23.3459* Can’t even log in. Just loads indefinitely. Unusable. ### 1/5 — Erreur *2026-01-19* Impossible de créer un compte. ### 1/5 — Never works *2025-09-28, version 5.23.3366* Literally cannot support business calls on my mobile phone. The chat never opens, doesn’t let me mute the mic. Crashes a lot. Literally why reinvent the wheel when Teams works 1000x better. ### 1/5 — Amazon Crime *2025-08-30, version 5.23.3366* This isn’t a new way for Amazon to make more money so, like everything else, it’ll continue to be ignored unless/until it starts costing them so much it can’t be ignored. That’s part of their business model. ### 1/5 — Absolutely useless *2025-06-05, version 5.23.3366* iPhone 16 pro, was not able to unmute, start video, or send a chat message. Amazon should stop pretending this is a viable app and retire it entirely. It’s quite difficult to have a productive call when I can only hear what people are saying, especially when I’m specifically called on by name and can’t respond. ### 1/5 — Horrific app *2025-04-28, version 5.23.3366* Wont connect to meeting. I never ever had this many issues with Teams or Zoom. Never ever. Absolutely worthless garbage app. ### 1/5 — Buggy bloatware *2025-04-27, version 5.23.3366* Terrible app. Never works. No options to turn off notifications at set times. Don’t receive notifications either way on android or iOS. The fact it’s required to work at Amazon is a joke. Take away all the permissions as well it’s just for communication. Network connection only ## Most praised reviews (10 highest-rated) ### 5/5 — Love it *2025-08-01, version 5.23.3366* Can u make a Apple Watch version ### 5/5 — Amazon Chime *2023-12-17, version 5.23.3133* I love Amazon Chime it’s such a good app. I use it with my friends and it’s really cool. You can invite contacts and chat and call. Overall I’d highly recommend this app. I love Amazon products. So that’s why this app gets 5 stars from me. Oh and you can call your contacts. Overall awesome awesome app, it’s a keeper that’s for sure. ### 5/5 — Top *2023-10-11* Sehr gut funktionierende App! ### 5/5 — Lick of paint *2022-11-02* Just wanted to say the new look interface is a big win, it looks vastly better now on iOS. ### 5/5 — Chime da aggiornare *2022-09-17, version 4.39.8781* Ho notato che con il nuovo aggiornamento a IOS 16 su iPhone 13 Pro, ha problemi a caricare le foto, prima non lo faceva !!! Per il resto è perfetta!!!😉 ### 5/5 — Great app! one-touch dial working again! *2022-04-15* Thanks for fixing one-touch dial! I use this feature a lot because my internet connection isn’t the best, so I need to join meetings both on my phone and my laptop, and this app makes that easy again! ### 5/5 — Anyone having issue with the voice *2021-11-13, version 4.39.8712* Click the three dots on top and click on disable ### 5/5 — New update looks great, dark mode would be nice *2021-03-18, version 4.39.8678* App is great and works well for work. Would be nice to have a darkmode eventually added. ### 5/5 — Different modes *2021-03-17, version 4.39.8678* Great app -would be better if it had dark mode -easier on the eyes ### 5/5 — Loved *2020-11-23, version 4.36.8566* Good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*