# Amazon Flex Debit Card — user reviews > 247 indexed App Store user reviews of Amazon Flex Debit Card by Green Dot Corporation, rated 4.68/5 from 6,842 ratings. - Source: https://appshunter.io/ios/app/amazon-flex-debit-card/id1528468737/reviews - App overview in markdown: https://appshunter.io/ios/app/amazon-flex-debit-card/id1528468737.md - Rating breakdown: 5★ 6,053 · 4★ 226 · 3★ 92 · 2★ 67 · 1★ 392 ## What do users think of Amazon Flex Debit Card? Overall sentiment: negative **Pros** - 💰 Cash back rewards - ⚡ Instant payouts - 📲 Convenient mobile app **Cons** - 🤖 Poor customer service - 🔒 Security and account issues - 💳 Unreliable card functionality - 💸 Excessive fees and limits - 🕰️ Slow fund availability **Commonly reported bugs** - Login and account access problems - Incorrect account balances and transactions - Compatibility issues with older devices **Most requested features** - Add bank account linking - Enable Apple Pay and Zelle - Improve app stability and performance ## Newest reviews (17 of 247) ### 4/5 — Spending category *2026-09-03, version 1.20.0* Why has the spending category not been showing for about 3 weeks now ??? ### 3/5 — How do I get the virtual card? Do I wait for my card? *2026-08-06, version 1.20.0* In my email it says download the app to start using your virtual card. How can I make the account and ask for your card information? I don’t have the card yet.? they literally says download the app like you’re waiting for your card to use the virtual card. How do I get the card number? ### 3/5 — Taking too long to load my payments *2026-08-05, version 1.20.0* The last few weeks when I get done with my blocks it takes up to 2 hours or longer to get my payments. I don’t understand why it takes so long. ### 2/5 — Ughh *2026-07-14, version 1.20.0* 1-Not compatible with Apple Pay. 2-Has no tap to pay capabilities. 3-I cannot deposit a check. It’ll take the photo and then the “submit or retake” buttons are way up top and cut off of the screen (iPhone 14+). 4-There isn’t any website you can go to print statements etc & there’s zero customer service. *It is convenient for fast payments of earnings. That’s all. ### 2/5 — Unable to download PDF *2026-07-11, version 1.20.0* I love everything about doing Amazon flex. But this app right here is the vein of my existence! I’ve been trying for days to download my statement and it always says it’s in the files folder in my phone, but it isn’t. I’ve looked everywhere in my downloads, recents, all over my cloud and nothing. I desperately need this pdf to get an apartment and I’m on the verge of losing it because I can’t get a pdf of my statement. I called customer service and they said they’re not able to email it, only send a paper copy in the mail which won’t help me. The property requires the pdf specifically. Fix this issue plssss!!!! ### 2/5 — Can’t use card with Apple *2026-07-11, version 1.20.0* Can’t be added to wallet to use with Apple Pay ### 2/5 — Can’t cash a check *2026-07-09, version 1.20.0* The buttons will literally get stuck at the top of my phone and you can’t even press them i even tried using a whole different device still doesn’t work ### 2/5 — Horrible *2026-07-02, version 1.20.0* Don’t deposit a check blocks access on an iPhone Transfers all three of my banks it does not support. If you only use this to pay bills or point of sale purchases it’s good. Otherwise it’s a no go ### 4/5 — Make it Apple Pay eligible 😭 *2026-06-13, version 1.20.0* If it was able to be added to my Apple wallet, it’d be 10 ⭐️ ### 2/5 — Messed up *2026-06-09, version 1.20.0* App tvh ### 1/5 — Features don’t work!!! *2026-06-08, version 1.20.0* The features on this card either don’t show up OR they don’t work at all!!!!! ### 1/5 — No confíen en este banco *2026-06-06, version 1.20.0* No es un bank muy seguro me debitaron 450$ un monto no reconocido y ya llevo 2 semanas buscando la manera de recuperar mi dinero y apenas llevo 1 mes con sus servicios ### 1/5 — Joke *2026-06-05, version 1.20.0* Literally can’t do anything without a physical card because I wasn’t even able to access the virtual card numbers ### 2/5 — Update the cards *2026-05-27, version 1.20.0* Can we get updated cards like the whole American and tap to pay. Because the chip in this card sucks and they going out to easy I just ordered my third card. And can the make the app where we can transfer money from the app to any app because it won’t work on my chime for some reason. And we need an instant transfer should need to take a day. ### 1/5 — Apple Pay *2026-05-21, version 1.20.0* Needs to work with Apple Pay! ### 1/5 — Unhelpful problem solving *2026-05-20, version 1.20.0* I have repeatedly contacted customer service to try to link this debit card to another account and have had no success with every person I have contacted. I have contacted by email and by phone and it’s been months of not being able to connect this card with my other bank account. It’s been frustrating and inconvenient ### 1/5 — Cannot deposit checks on this app *2026-05-18, version 1.20.0* I have the exact same problem a previous reviewer did - when I tried to deposit a check, the app is wonky. The check image appears on my screen rotated 90°. When I finally managed to get a photo taken, the tiny word button to actually submit it (“Use this photo” maybe) was hidden behind the tiny top display items in the top millimeters of an iphone. (For the record, in case others experience this, my phone is a Pro Max. I feel like the issue could be in the programming related to formatting for different phone sizes?) In response to the previous reviewer who had the same exact problem, the “Developer” left a response saying to call a certain phone number for customer support/assistance. I called it. It connected with Greendot, the bank that provides services for this card. The people at the phone number are unable to help with the problem at all - They shifted responsibility back to Amazon, telling me that they hadn’t actually created or developed the app. I spent 45 min on the phone, trying to get resolution for the issue. It would’ve been nice if they could’ve told me they were escalating the problem to the next level, that the information would eventually reach their (or Amazon’s, depending whoever it is that actually develops the app for the banking services) IT department or app developers. Greendot wanted me to tell Amazon about the problem, rather than doing it themselves – it seems to me Greendot should be able communicate system issues with Amazon themselves. In the end a *bank’s* solution to the problem was telling me to deposit the check in *another bank*. ## Most critical reviews (10 lowest-rated) ### 1/5 — Fees and play with your money *2026-09-05, version 1.20.0* They charge you out of network for every atm and every time you pull cash. When you load cash it takes 30-60 mins to load so they can play with you money while you wait an hr. And the no other banks like the green dot card. So it’s hard to move your money you just have to use the card and let them be your bank cause they play games and charge you for every little fee. Usually costs $7 to pull money and $5 to load . Stop stealing our money we worked for on fees. Bad bad bad ### 1/5 — Spending categories no longer works. *2026-09-01, version 1.20.0* Please fix this issue ### 1/5 — They owe me cuz they deducted prime Amazon. How they decide to use this debit card plus I’m not work *2026-08-21, version 1.20.0* Owed ### 1/5 — Money missing a lot *2026-08-17, version 1.20.0* I used to like this card because once I finish my Amazon deliveries I got paid instantly ,that’s good .but , occasionally my money kept missing , all of the bank balance become zero so you have to call the customer service and they are like a system issue and they asked you to wait for like 2 to 3 days to give you money back. I’m tired of it ### 1/5 — The worst banking app. *2026-08-09, version 1.20.0* No good app. I wouldn’t recommend using this app. ### 1/5 — Won’t load *2026-08-06, version 1.20.0* I have my card info on line but I have never gotten my physical card yet ### 1/5 — Not so good *2026-07-30, version 1.20.0* Card does not work on most merchant sites. Can’t add to Apple Pay ### 1/5 — Random logouts *2026-07-13, version 1.20.0* The app has done this before, but it’s just signing me out right before a block. Sometimes I don’t get the 120 minute till your block notification and when I do it logs me out ### 1/5 — William Jennings *2026-07-10, version 1.20.0* This is a scam app don’t put any info in here they will take all your money ### 1/5 — No buena *2026-07-10, version 1.20.0* No tiene personal que hable español ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2026-08-18, version 1.20.0* Nice ### 5/5 — Great *2026-07-15, version 1.20.0* Honestly great stuff if Amazon doesn’t deactivate you ### 5/5 — Muy buena *2026-07-12, version 1.20.0* Me encanta esta tarjeta es muy práctica, ganas cash back ### 5/5 — Love the option *2026-05-05, version 1.20.0* Only drawback is my card isn’t tap or able to be used with google wallet or Apple Pay ### 5/5 — Awesome Debit *2026-04-02, version 1.20.0* Very resourceful card, thanks Amazon ### 5/5 — Free withdrawals *2026-03-30, version 1.20.0* Free withdrawals from all point atm’s would be very nice paying 3.50 to get money out is ridiculous. ### 5/5 — Great Card *2026-03-04, version 1.20.0* I use this card for my Flex payouts and my money literally comes in like five or 10 minutes after I complete my block if that. And also gives you cash back every purchase and great Fuel Rewards as well ### 5/5 — ❤️❤️❤️ *2026-02-03, version 1.20.0* I LOVE the way it’s setup making everything easy at your fingertips! $$$ ### 5/5 — Great card *2025-12-14, version 1.20.0* You get paid the same day with flex card and you also get money back on your purchases ### 5/5 — Good *2025-12-05, version 1.20.0* Tap is missing tho --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*