# Amazon Key

> Smart home system for remote door/garage control and secure package delivery. (iPhone/iPad app by AMZN Mobile LLC.)

- Source: https://appshunter.io/ios/app/amazon-key/id1291586307 (this page in markdown: same URL + `.md`)
- Developer: [AMZN Mobile LLC](https://appshunter.io/developer/297606954)
- Category: Utilities
- Price: Free
- Rating: 4.90/5 from 19,326 App Store ratings · 51 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 81 MB
- Languages: English
- Released: 2017-11-07
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/amazon-key/id1291586307/reviews.md

## What is Amazon Key?

Add convenience, control and peace of mind to your life from anywhere, anytime with Amazon Key. Key is smart home system that works with your home and garage to bring you closer to what matters the most in life. With Key app, control your door from anywhere, schedule free prime deliveries in your garage. It’s all at your fingertips.
 
Key for Home
Securely share, monitor (live stream or clips) or block access to your home. Prime members in eligible areas, can select eligible orders for secure unattended delivery just inside your door.
 
With Key compatible smart locks, cameras, you get:
• Easy visual guide for installation and setup.
• Lock and unlock your door with Key app.
• Provide permanent or recurring access to your friends and family.
• Watch video clips of who entered and exited your home, live or recorded.
• Get Amazon packages safely delivered to your home.
• Opt-in or disable delivery features at any time.
• Delivery real-time notifications before and after.
 
How it works
1. Buy a Smart Lock Kit at Amazon.com/KeyforHome.
2. Follow steps in Key app to install and set up the kit.
3. Manage keyless entry, grant defined access for friends, family or guests.
4. Enable and shop for eligible items to receive In-Home delivery.
 
Key for Garage
Prime members in an eligible area can have packages securely delivered right inside your garage. Securely monitor (live stream or clips) or control your garage from Key app.
 
With Key compatible garage door openers, you get:
• Easy visual guide for installation and setup.
• Get Amazon packages safely delivered to your garage.
• Opt-in or disable delivery features at any time.
• Delivery real-time notifications before and after.
• With an optional camera, watch video clips of who entered and exited your garage, live or recorded.
• Open and close your garage door through Key app.
 
How it works
1. Determine your garage door opener’s compatibility at Amazon.com/KeyforGarage. You may or may not need a Smart Garage Kit to enable Key for Garage.
2. Follow steps in Key app to install and set up.
3. Enable and shop for eligible items to receive In-Garage delivery.
4. Monitor access history and control your garage door from Key app.
 
Receive confirmation when the package is on its way and has been delivered.

## Key features

- Remote door lock/unlock
- Grant temporary access
- Live video monitoring
- Secure package delivery
- Garage door control
- Installation guides

## What do users think of Amazon Key?

Overall sentiment: positive

**Pros**

- 🔒 Secure delivery
- 🚀 Convenient package delivery
- 📦 Packages kept safe from weather and theft
- 🎥 Delivery recorded on camera
- 🔑 Easy access with smart garage door opener

**Cons**

- 🐛 Inconsistent delivery experience
- 🔑 Limited access for household members
- 🔍 Difficulty removing 'Delayed' delivery notifications
- 🔒 Security concerns with unrecorded deliveries
- 🔌 Connectivity issues with app and offline messages

**Commonly reported bugs**

- App freezes when adding/removing guests
- Inconsistent delivery experience with drivers
- Delivery notifications not always accurate

**Most requested features**

- Support for Blink cameras
- Ability to erase delivery history
- Allow all household members to use Key delivery
- Option to choose Key delivery as default
- Trunk delivery option

## Recent user reviews (10 of 51)

All indexed reviews: https://appshunter.io/ios/app/amazon-key/id1291586307/reviews.md

### 5/5 — Never worry about porch pirates!

*2023-08-16*

Not only do you not have to worry about porch Pirates stealing your packages, if you’re traveling and something gets delivered, it’s not sitting on your porch for days! This is an amazing service, I highly recommend it. We actually changed her garage door opener so we could get these key deliveries.

### 4/5 — Good

*2023-02-19, version 1.0.204571*

I like the service but wish it was available through all of delivery companies! Also have bean disappointed a couple times!! Order was supposed to be delivered in garage and was left on porch! At edge of steps in plain sight!

### 4/5 — Give us blink camera support

*2023-01-10, version 1.0.204571*

I had a cloud cam until the service was discontinued.  The replacement blink camera I was given still doesn’t have support in the key app.  Please add support for blink cameras for those of us former cloud cam users.

### 3/5 — Pleas fix issues

*2022-07-06, version 1.0.204517.0*

Whenever adding/ removing guests from the household, it freezes on the saving/deleting screen. I have to close the app and open again to see if the changes I made actually saved. Sometimes I have to go through this process multiple times to get the person added. If these issues were fixed, the app would be great!

### 5/5 — Awesome convenience and functionality with security!

*2022-05-14, version 1.0.204506*

In the beginning the service was a bit glitchy. But now they have completely ironed out the problems. It works flawlessly every time! I receive 2 to 3 in garage deliveries every week and never have a problem! It’s pretty cool to see the package delivered on camera,

### 4/5 — Works well but annoying bug

*2022-05-13, version 1.0.204506*

Everything works very well, but if you have an item which was lost or canceled before delivery, it gets stuck in the delayed stayed indefinitely at the top of the list. I now have about 8 items there which won't go away, and it's just been growing over time.

Please fix and I'll update my review! Otherwise it's a great app

### 5/5 — Wow!

*2022-03-13, version 1.0.204416*

This new key service is amazing. No more worrying about package thieves or misdelivered items.  Our first experience today exceeded expectation!  The driver not only delivered the package to our garage but carried it to the inside landing where we easily retrieved it just outside our kitchen door.  This service offers the security I’ve only dreamed about.  It ends the stress when we can’t be home to receive a delivery.

### 5/5 — In garge delivery went very well

*2022-03-02, version 1.0.204416*

This was my 1st in-garage delivery and I love it... All aspects, garage door opening, the package was placed in a very good location, the video and sound recording was perfect and the closing of the garage door was accomplished, all in a timely manner.... Thanks !!!!!!!

### 3/5 — Please fix this!

*2022-02-24, version 1.0.204416*

This app would be my favorite thing ever - if you would fix it. Every time I add or remove someone from the household and click save, it locks up on “Saving…” so that I have to close the app completely. Then I have to reopen again it to see if my change actually saved.  I am constantly adding and removing guests to my household so I need this feature to work better please. I have an iPhone SE 2nd Gen. Thanks.

### 5/5 — Secure and safe delivery option

*2022-02-04, version 1.0.204416*

I love this delivery way because first is very secure and always all my package is safely of weather and also easy way to pick up.

## Frequently asked questions about Amazon Key

### What does the Amazon Key app do?

The Amazon Key app allows you to control and monitor your home's smart locks and garage door openers remotely. It enables you to grant access to friends and family, receive secure package deliveries inside your home or garage, and view live video feeds of who is entering or exiting.

### How do I set up Amazon Key for my home or garage?

To set up Amazon Key, you first need to purchase a compatible Smart Lock Kit or check your garage door opener's compatibility on Amazon.com/KeyforHome or Amazon.com/KeyforGarage. Then, follow the easy visual guides within the Key app for installation and setup.

### Is Amazon Key free to use?

The Amazon Key app itself is free to download and use. However, it requires compatible smart locks or garage door openers, which are separate purchases. Prime members in eligible areas can also utilize the secure delivery features.

### What are the benefits of using Amazon Key for deliveries?

For eligible Prime members, Amazon Key offers secure unattended delivery of packages right inside your home or garage. This prevents theft and damage from weather, providing peace of mind. You receive real-time notifications before and after deliveries.

### Can I grant access to my home or garage to others using this app?

Yes, the Amazon Key app allows you to provide permanent or recurring access to your home or garage for friends, family, or guests. You can manage this access directly through the app, giving you control over who can enter and when.

## Version history (last 5 releases)

### 1.0.204703 — 2023-10-25

Minor improvements and bugfixes

### 1.0.204668 — 2023-09-28

Minor improvements and bugfixes

### 1.0.204657 — 2023-09-06

Minor improvements and bugfixes

### 1.0.204641 — 2023-08-21

Improvements and bugfixes

### 1.0.204608 — 2023-05-15

Minor bug fixes and improvements

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All apps by AMZN Mobile LLC: https://appshunter.io/developer/297606954

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*