# Amazon Prime Video — user reviews > 6,803 indexed App Store user reviews of Amazon Prime Video by AMZN Mobile LLC, rated 4.80/5 from 3,026,020 ratings. - Source: https://appshunter.io/ios/app/amazon-prime-video/id545519333/reviews - App overview in markdown: https://appshunter.io/ios/app/amazon-prime-video/id545519333.md - Rating breakdown: 5★ 2,568,641 · 4★ 314,017 · 3★ 76,684 · 2★ 23,861 · 1★ 42,817 ## What do users think of Amazon Prime Video? Overall sentiment: neutral **Pros** - 🚀 Great selection of movies and TV shows - 💡 Useful X-Ray feature with trivia and cast info - 👍 Smooth streaming experience - 🎁 Good value as part of Prime membership **Cons** - 🐛 Inconsistent syncing of progress across devices - 🔍 Cluttered and confusing user interface - 💰 Excessive ads and upsells for additional content - 🔍 Difficult to find and access purchased content **Commonly reported bugs** - Frequent playback issues and buffering - Subtitles not working correctly - App crashes and freezes on various devices **Most requested features** - Improved search and browsing experience - Ability to create user profiles and watchlists - Seamless Chromecast/AirPlay integration - Better organization of free vs. paid content ## Newest reviews (11 of 6,803) ### 2/5 — Forced ai shopping is frustrating *2026-08-25, version 10.145* Forced ai shopping is frustrating take Alexa off or at least have an option to do it. Alexa isn’t helpful and gives bad recommendations on everything I’ve searched ### 3/5 — What episode were you watching again? *2026-08-25, version 10.145* So many ads, glitchy as hell, and somehow can never remeber where I was in an episode so I end up having so watch 5 minutes of ads over again. ### 3/5 — mehh *2026-08-25, version 10.145* I like to watch stuff on this app….i dont like that you now have to pay additional for monthly service so you don’t see commercials. i dont order a lot of stuff so i think i pay enough for a subscription. . ### 3/5 — Something’s very wrong with app….HELP. *2026-08-25, version 10.145* Been using this for some time and really enjoy it. However, sometimes it only loads 1/2 the content…the rest is shadows or black. When I tap an item to open, I get a black screen with a spinning Icon says it’s loading. It’s like it’s buffering. So it’s NOT going to load. WHAT IS going on??? HELP PLEASE… ### 3/5 — Forced AI *2026-08-24, version 10.145* Defaulting to AI when searching for something is unwanted garbage ### 4/5 — Glitchy *2026-08-24, version 10.145* Does the job as far as entertainment on the fly, if you don’t mind an occasional glitch like forgetting where it left off and not transferring data to the main account. ### 3/5 — Cannot cancel sub on app *2026-08-24, version 10.145* Frustrating ### 2/5 — Originality *2026-08-24, version 10.145* Some of the movies and shows do not support subtitles. Some contents are without source. ### 2/5 — Adverts *2026-08-24, version 10.145* 3 minute adverts are absolutely ridiculous for an app I’m already paying to use. ### 2/5 — Not caring about customers,just profit *2026-08-24, version 10.145* You are doing everything to rip us off and we are tired of it. You are checking what we like and making a paywall specific to each customer. Tried of company’s just basically stealing from us. ### 4/5 — The box office flops. *2026-08-24, version 10.145* Price video mostly has box office flops and charges for better movies. ## Most critical reviews (10 lowest-rated) ### 1/5 — Returns *2026-08-25, version 10.145* Why can’t I add QR code for returns to the Wallet anymore? Ridiculous. ### 1/5 — Prime video *2026-08-25, version 10.145* If I have to exit the show for any reason, the app doesn’t allow you to go back into the show and start where you left off. ### 1/5 — What a load of crock *2026-08-25, version 10.145* As a Prime member why is it that we need to see ads. If you want more revenue pay the useless managers and Bezos less money. I’m surprised more prime members don’t quit. I mean that would be great if we all decided to cancel our Prime memberships. Greed just greed. ### 1/5 — Worst membership *2026-08-25, version 10.145* Membership that makes you watch ad and sometimes pay for movies. Why the membership then? ### 1/5 — Terrible ad coding *2026-08-24, version 10.145* There is no ad cooldown so if you skip right after ads it will play more and if you rewind ten seconds after ads it also plays more ### 1/5 — Shipping *2026-08-24, version 10.145* My past few orders have been delayed. If I pay for prime why do I bother get prime shipping? I need my most recent order by tomorrow. I am going out of town! ### 1/5 — Latest updates bad *2026-08-24, version 10.145* Prime literally prevents viewing. Every time I get interrupted and return to a video now, the app forces a restart from the video’s beginning. This means endless ads and worse—not watch at all. Classics about to leave Prime? Short notice? Capricious removal of TV seasons? Doubtful I will stay. ### 1/5 — Worst streaming app out *2026-08-24, version 10.145* It doesn’t even keep track of where you left off and there is 100 ads per 45 min episode. Amazon sucks now. ### 1/5 — Too many issues to list. *2026-08-24, version 10.145* Deleted by subscriber ### 1/5 — Slow as imaginable *2026-08-24, version 10.145* I’ve got great wifi, every other streaming service I have gives me no problems, this one is spotty, laggy, constantly dropping in video quality and just a terrible experience for watching movies ## Most praised reviews (10 highest-rated) ### 5/5 — Everything *2026-08-25, version 10.145* More English ### 5/5 — Watching on TV *2026-08-25, version 10.145* Prime is working fine on my LG tv. ### 5/5 — Love it *2026-08-25, version 10.145* Love it ### 5/5 — Love AZ Prime *2026-08-25, version 10.145* This app is incredible! ### 5/5 — Nice *2026-08-24, version 10.145* That’s it. ### 5/5 — By any means *2026-08-24, version 10.145* Amazing ### 5/5 — Sterling Point *2026-08-24, version 10.145* Such a great series!! ### 5/5 — It’s great *2026-08-24, version 10.145* Like watching movies and shows ### 5/5 — Love island *2026-08-24, version 10.145* I love watching love island on here it’s one of the best tv shows I’ve ever watched and I’m js so thankful yall brought it on here for free ty so much prime video ### 5/5 — KHIEM KHAC LE *2026-08-23, version 10.145* I AM VERY FOND OF IT ALOTS OF SELECTION TO CHOOSE FROM. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*