# Amazon Relay

> Mobile app for managing Amazon freight, booking loads, and truck navigation. (iPhone/iPad app by AMZN Mobile LLC.)

- Source: https://appshunter.io/ios/app/amazon-relay/id1276296103 (this page in markdown: same URL + `.md`)
- Developer: [AMZN Mobile LLC](https://appshunter.io/developer/297606954)
- Category: Business
- Price: Free
- Rating: 4.70/5 from 103,742 App Store ratings · 535 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 342 MB
- Languages: American English, Bangla, Czech, French (France), German (Germany), Hindi, Hungarian, Italian, Japanese, Kannada and 14 more
- Released: 2017-10-25
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/amazon-relay/id1276296103/reviews.md

## What is Amazon Relay?

The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. 

If you’re a carrier or owner-operator, you’ll like… 
 
* Load Board that makes it easy to book loads that fit your schedule
* Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes
* Post A Truck, which automatically books loads that match truck availability
* Trips page, where you can view booked loads and assign or update drivers
* Push notifications about important updates and announcements from Relay

Drivers will enjoy…

* Free navigation on truck-friendly routes, including routing to Amazon truck entrances
* Lane guidance that tells drivers which lane they should be in while approaching their next turn
* Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule
* Load History, where drivers can view the last two weeks of loads hauled for Amazon
* Ability to report delays or disruptions to company dispatchers and Amazon
* Digital proof of delivery and bills of lading documents that make it easier to track paperwork

By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).

## Key features

- Book and manage loads
- Load board for scheduling
- Suggested reloads for efficiency
- Truck-friendly route navigation
- Site-specific facility information
- Digital proof of delivery
- Load history tracking

## What do users think of Amazon Relay?

Overall sentiment: negative

**Pros**

- 🚀 Efficient check-in/out process
- 👍 User-friendly interface
- 🚀 Streamlined load management

**Cons**

- 🐛 Unreliable GPS navigation
- 🕰️ Slow load board performance
- 🤖 Poor customer service
- 💰 Low pay rates
- 🔍 Inaccurate location data
- 🔄 Frequent app crashes and bugs

**Commonly reported bugs**

- Scanning issues with package barcodes
- Inconsistent check-in/out process
- Navigation routing errors
- App freezes and crashes
- Incorrect load status updates

**Most requested features**

- Ability to avoid toll roads
- Improved notification system for load changes
- Customizable layout and navigation options
- Integration with Bluetooth barcode scanners
- Offline mode functionality

## Recent user reviews (10 of 535)

All indexed reviews: https://appshunter.io/ios/app/amazon-relay/id1276296103/reviews.md

### 2/5 — Rates

*2026-08-26, version 2.42*

It’s unrealistic to do trucking with such low rates where the cost of operations is too high

### 5/5 — Everything

*2026-08-23, version 2.42*

10

### 5/5 — Great company

*2026-08-21, version 2.42*

Great place to work for I promise

### 1/5 — Bugs//and ROC call

*2026-08-20, version 2.42*

Amazon makes way to much money for there to be this many “bugs” in your system..every time I have a problem with it “ try and troubleshoot it” 
* delete the app
* turn my phone off and on
* redownload the app
* log back in 
All for the app to have the same problem 
Then when you call for help OMG ..look I’m not racist or prejudice but as a black men in America who drivers trucks i prefer to have another American speaking to me ..the fact that I don’t understand 95% of the ROC words or instructions gives me a headache.. Amazon has outsourced their phone program to a bunch of Indians with their fast talking and thick accents makes it damn impossible to communicate properly…it’s like amazon doesn’t want to pay Americans to do this job which is crazy because anyone would do for a reasonable amount. Jeff Bezos do better.

### 1/5 — GPS

*2026-08-19, version 2.42*

El GPS debería tener más opciones de rutas alternas, siempre muestra una y es la más congestionada

### 5/5 — Good service

*2026-08-16, version 2.41*

Not wanting time

### 1/5 — Driver

*2026-08-14, version 2.41*

Yeah, after the update, the app is not useful

### 5/5 — Great app

*2026-08-13, version 2.41*

It’s a great app and helps me if I have any problems. I wish the customer service would be more understandable. I’m happy that it gives me a stable earning.

### 1/5 — Car Play

*2026-08-07, version 2.41*

This app should be available to display the map on Car play.

### 5/5 — Good job

*2026-08-02, version 2.40*

This is much easier app to navigate, everything is explained in detail. An Amazing app. Good job Relay app

## Frequently asked questions about Amazon Relay

### What does the Amazon Relay app do?

The Amazon Relay app is a mobile tool for carriers, owner-operators, and drivers to manage their Amazon freight. It allows users to book and manage loads, find safe truck-friendly routes with specific facility information for faster entry, and track important delivery documents.

### What are the key features for drivers?

Drivers can utilize free navigation on truck-friendly routes, including routing to Amazon truck entrances. The app provides lane guidance, notifications for load status changes, access to load history, the ability to report delays, and digital proof of delivery.

### Is the Amazon Relay app free to use?

Yes, the Amazon Relay app is free to download and use. There are no upfront costs associated with accessing its features for managing freight and navigation.

### What kind of loads can I manage with this app?

This app is specifically designed for managing Amazon freight. Carriers and drivers can use the load board to book loads that fit their schedule, and the app helps maximize driver schedules with suggested reloads along their routes.

### Can I assign drivers to loads through the app?

Yes, carriers and owner-operators can use the Trips page within the app to view booked loads and assign or update drivers. This streamlines the process of managing your fleet and ensuring loads are handled efficiently.

## Version history (last 5 releases)

### 2.42 — 2026-08-17

Bug fixes and app improvements

### 2.41 — 2026-08-05

Bug fixes and app improvements

### 2.40 — 2026-07-22

Bug fixes and app improvements

### 2.39.1 — 2026-07-02

Bug fixes and app improvements

### 2.39 — 2026-06-12

Bug fixes and app improvements

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## More apps by AMZN Mobile LLC

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- [Amazon Music: Songs & Podcasts](https://appshunter.io/ios/app/amazon-music-songs-and-podcasts/id510855668)
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All apps by AMZN Mobile LLC: https://appshunter.io/developer/297606954

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*