# Amazon Store Card — user reviews > 222 indexed App Store user reviews of Amazon Store Card by Synchrony Financial, rated 4.70/5 from 130,853 ratings. - Source: https://appshunter.io/ios/app/amazon-store-card/id1435385560/reviews - App overview in markdown: https://appshunter.io/ios/app/amazon-store-card/id1435385560.md - Rating breakdown: 5★ 104,076 · 4★ 15,799 · 3★ 8,508 · 2★ 1,423 · 1★ 1,047 ## What do users think of Amazon Store Card? Overall sentiment: positive **Pros** - 🚀 Easy to use - 🔒 Secure login - 👍 Convenient payment options - 👍 Helpful for building credit - 👍 Straightforward app design **Cons** - 🐛 Delayed transaction updates - 🐛 Inconsistent balance display - 🐛 Difficulty tracking scheduled payments - 🐛 Lack of detailed transaction history **Commonly reported bugs** - Payments not reflecting in balance - App crashing or freezing on login - Inability to update contact information **Most requested features** - Ability to view payment history - Option to set up automatic payments - Improved notification system for due dates - More detailed account information and analytics ## Newest reviews (20 of 222) ### 2/5 — Sucks *2026-08-28, version 6.0.2* Why can’t I see the payments I’ve made to my card? And why does the process for Payments take up to 2 or 3 days. Seems your technicians should build a better programming for your system when it takes too long for payments to get processed through and don’t show me my payments because then im left wondering on my bank account where the surcharge to my bank account came from. ### 2/5 — App refreshes too often *2026-07-17, version 5.8.2* This app will reset to the login then home screen if you leave it and come back just a few seconds later. Absolutely maddening if you’re trying to line up transactions with ordered items. ### 4/5 — Balance details is missing *2026-07-10, version 5.8.2* Can you please finally add a current balance after each transaction to show the total amount after each transaction that would make it easier to track the balance ### 2/5 — Rip off/ Slow processing *2026-05-12, version 5.8.2* Basically 30% APR, not worth getting this card. Processing payments can take up to 3-4 days which is terribly slow and may cause a late fee. ### 2/5 — App Title? *2026-03-26, version 5.8.2* Why did you make your app title AmazonStoreCard? Did you forget the spaces? ### 1/5 — Past Due Glitch *2026-02-26, version 5.8.2* App used to work great. Now even though the payment is made in full and on time, the account shows past due? ### 1/5 — THEY CLOSED MY ACCOUNT FOR NO REASON!! *2026-02-16, version 5.8.2* BEWARE! I wouldn’t recommend this card because they randomly just closed my account for no reason and it made my credit age and credit score drop! Top 10 worst card I’ve ever gotten! ### 1/5 — Boo *2026-02-09, version 5.8.2* Cant re-add store card before receiving new reissued in the mail due to expiration date not viewable in the app and the Amazon site requires it and the Amazon links to link synchrony don’t work and send you to application sites ### 3/5 — Longer Activity *2026-02-08, version 5.8.2* The only issue I have with ASC app is that you clear out all the activity at the end of the month, or maybe it is at the end of the billing cycle. It would be so much more helpful if you could keep a rolling month of activity on the app. When you clear it, I have to go to the statements which are a jumbled mess…payments in one section, purchases split in two pages (if you buy a lot) and interest charges in another section. This is my only issue. ### 1/5 — AUTO-PAY DIDN’T WORK *2026-02-07, version 5.8.2* AUTO PAY DIDN’T WORK AND IT TANKED MY CREDIT SCORE. GARBAGE APP ### 1/5 — Processing nightmare *2026-01-04, version 5.8.2* The app is terrible. It takes several days. Sometimes week for a payment to go through. But will instantly process when you complain. Made payments on due dates. Then get past due because it processed. No other card does this. Super cheap app from billion dollar company. ### 3/5 — Slow *2025-12-19, version 5.8.2* It’s takes forever for their system to process a payment and release your line of credit. I usually just end up using my Walmart Mastercard for payment. ### 1/5 — Always Down *2025-12-14, version 5.8.2* Every time I try to login, the app is always down. Rarely do I get to check my credit card balance. ### 1/5 — App crashes *2025-12-12, version 5.8.2* The app crashes a tone of times . I haven’t been able to get in the app the last few days. ### 1/5 — Synchrony bank no sirve la peor tarjeta *2025-12-11, version 5.8.2* La peor tarjeta del mundo Synchrony bank. Son malossss soy una clienta con un crédito excelente y con varios años de tener tarjeta con ellos, todos los meses dejaba mi tarjeta en cero, un día sin ser mi fecha de pago lo hice sin querer y no tenía el dinero en la cuenta, sin decirme nada me cerraron mi cuenta. Pero para colmo yo ya yo no les debía nada porque había dado mi pago y la había dejado en cero sin saber que habían cerrado y se quedaron todos mi Rewards balance y me dijeron q los perdí cuando yo los voy acumulando para hacer una compra grande. Los peores a mi esposo y mi familia les pasó lo mismo te cierran todas tus cuentas por cualquier estupidez sin importarles si eres un buen cliente ### 4/5 — Amazon App *2025-12-10, version 5.8.2* I don’t have an issue with the app. One thing I would do to improve it would be to add a running balance beside the transactions. ### 1/5 — Amazon app *2025-12-09, version 5.8.2* Amazon needs to find a different bank. I don’t recommend this bank. ### 1/5 — Unsecured app *2025-12-04, version 5.8.2* The app doesn’t have Multi Factor Authentication, so this puts users at extreme risk of identity theft. ### 1/5 — Zero *2025-12-03, version 5.8.2* Synchrony bank puts you through H*^L just to change a phone number!! Ridiculous!!! I can’t stand being on the phone and shouldn’t have to jump through 10 hoops to change a phone number! I refuse to send a video of myself to anyone or my ID over text. Find another way that doesn’t sound like a scam. I will be deleting my card and canceling due to very poor service and the inability to change a simple phone number. I’ll be making sure to share my very poor experience with my friends and family ### 1/5 — Use *2025-11-24, version 5.8.2* I do not use my card. I pay through my bank account. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sucks *2026-08-16, version 6.0.2* This card sucks , I don’t know why I even applied for it for Amazon , when I can’t eve. Use the credit in the card to buy anything unless is just through Amazon. I can’t use it for emergency’s outside of Amazon . I guess this is the trick to have an affirm account to get things loaned to you and make payments? If I can only build credit throught amazon and not gas stations or different stores what’s the point of even having this credit card lol. The. I was never given my gift card at that when I applied for the credit card by adding my own. Credit of 150 dollars too. Smh. Everyone always using a gimmick to sucker us into applying for something not tipycally needed . 😳🫩 ### 1/5 — Shady business practice *2026-08-14, version 6.0.2* Doesn’t allow you to set up autopay for the full statement balance, only the minimum payment, then charges interest on the remaining balance. ### 1/5 — Be careful with credit promotions *2026-07-03, version 5.8.2* I made one qualifying purchase for the promotional 0% financing, but Amazon split my order into separate charges as the items shipped. Because of that, the promotion wasn’t applied, even though the original order met the required amount. I’ve been sent back and forth between Amazon and the credit card company, with neither taking responsibility. Customers shouldn’t lose a financing promotion because of Amazon’s internal billing process. Please honor the promotion based on the original order. ### 1/5 — Don’t use credit services. *2026-06-25, version 5.8.2* They love deleting my reviews. They love it sexual exploitation. I literally can’t access my account. I’m completely locked out. I can’t even access the account for charges. They will change the interest and any second. They’re literally forcing bad interest on me. They win. They get money. ### 1/5 — Account activated without knowledge, never received card nor notifications of payments due *2026-05-18, version 5.8.2* Amazon and this card/bank absolutely killed me. I applied for a card to earn 5% back on Amazon purchases however, I never received my card. I had zero knowledge that my account was active, apparently they begin charging your Amazon membership upon approval. I am in the military and come home from working out of the area to passed due bills that have gone to collection while being out of the area working, never once received an email notification, never once received an Amazon notification, never once received the credit card. The $15.00 monthly prime membership initially charged ended up being $150.00, more importantly killed my credit without my knowledge of it ever being activated nor receiving a card to then activate as you typically do. Because of this I never was afforded the opportunity to open an online account to even access payment information had I known the account was active. Thank you Amazon and SYNCHRONY BANK, you really screwed me and my credit and turned a simple $15.00 charge into over $150.00. ### 1/5 — 2 charges in one month *2026-05-15, version 5.8.2* I opened my Amazon store card app and it was a payment available on May first, I paid , now it’s another payment due for the same month, I reached out but the representative didn’t want to help me! Card is destroyed and won’t use it anymore. The app is very slow and full of glitches. ### 1/5 — Worst App *2026-05-08, version 5.8.2* Never shows any transactions properly. Avoid this card and app! ### 1/5 — Costumer Service *2026-05-07, version 5.8.2* Cheap service ### 1/5 — Unfriendly *2026-04-09, version 5.8.2* I had an issue with customer service and I suppose I hurt their feelings. After the call they cut my limit for no other reason than human vindictiveness which tanked my credit rating for a few months. Went from 700 to 650, back now but Beware. ### 1/5 — Rip off *2026-03-06, version 5.8.2* Basically 30% APR, not worth getting this card. ## Most praised reviews (10 highest-rated) ### 5/5 — Great card *2025-10-09, version 5.8.1* Love my Amazon store card love that I can find what I’m looking for.make my payment on time ### 5/5 — Happy customer *2025-08-21, version 5.5.2* Happy Customer ### 5/5 — Easy peasy *2025-06-16, version 5.5.2* Smooth operator 👍 ### 5/5 — Ease of use!!! *2025-03-17, version 5.5.2* I use it all the time to keep up with my account activity and to make payments. It’s always up to date and easy to understand and use! ### 5/5 — Awesome *2024-12-12, version 5.5.1* Very easy to use. ### 5/5 — Amazing *2024-12-07, version 4.10.7* I have always enjoyed ordering from Amazon. Excellent delivery service. Happy Holidays to all employees!!! ### 5/5 — Much better that other version *2024-11-30, version 5.5.1* Now I can drill down and see the description of what I buy ### 5/5 — Quite Helpful *2024-11-11, version 5.5.1* I enjoy being able to see my transactions and balance. I also like to make my payments on the app. ### 5/5 — Best credit card tracking I’ve seen *2024-11-01, version 5.2.3* Love this ap! I can check purchases right on statement. Each charge shows what items were purchased. This ap allows me to manage my account in no time at all! ### 5/5 — Great *2024-10-30, version 5.2.3* Great --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*