# Amazon WorkSpaces — user reviews > 223 indexed App Store user reviews of Amazon WorkSpaces by AMZN Mobile LLC, rated 1.07/5 from 57 ratings. - Source: https://appshunter.io/ios/app/amazon-workspaces/id727778113/reviews - App overview in markdown: https://appshunter.io/ios/app/amazon-workspaces/id727778113.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 4 · 1★ 52 ## What do users think of Amazon WorkSpaces? Overall sentiment: negative **Pros** - 👍 Works well with iPad Pro trackpad and keyboard - 🚀 Smooth and responsive experience **Cons** - 🐛 Crashes on latest iOS/iPadOS updates - 🔌 Battery drain issues - 🔍 Display issues on certain iPad models - 🔑 Lack of keyboard/mouse support - 🔊 No Bluetooth audio support - 🤖 Compatibility problems with newer devices **Commonly reported bugs** - Repeated key presses - Inability to copy/paste - Frequent crashes and connection issues - Incompatibility with latest iOS/iPadOS versions **Most requested features** - Support for external displays and dual-screen setups - Improved keyboard and mouse integration - Bluetooth audio support - Split-screen multitasking ## Newest reviews (19 of 223) ### 2/5 — It works, but only with Pcoip *2025-11-12, version 2.4.28* The Workspaces client works but only with Pcoip instances. It’s completely useless with WSP/DCV instances. Sadly the AMZ Workspaces client team doesn’t have the resources to maintain or add major features to this or the Linux client. Not sure the state of the macOS client. The best solution they gave me is to use the web client for WSP/DCV instances… ### 2/5 — Port 4172 need to be updated to 4195 *2025-09-26, version 2.4.28* The port number for the iPad Pro app need to be updated to 4195. This was a change since June 2020 but the current version is using 4172. This allows DCV WorkSpaces session. Only work around is using Safari browser Amazon WorkSpaces on my iPad Pro which is a little clunky. ### 1/5 — Doesn't work on iOS18 *2025-06-02, version 2.4.27* Used this app for years. Upgraded to 18.5, crashes on start everytime. No guidance online as to why. Time to shift to AVD... ### 1/5 — Does not move forward after login *2025-05-13, version 2.4.27* Crashes after login. ☹️ ### 1/5 — Garbage *2025-03-05, version 2.4.27* Who is in charge of QA of this app? It doesn’t work at all ### 1/5 — I wish a Zero star was an option *2024-12-23, version 2.4.26* This is by far the worst app that I have ever used on an iPad. It will almost never boot up and on the few occasions when I am able to get the app to load, I keep getting a log in error. I am so happy that my company is moving away from Amazon all together. ### 1/5 — Won’t even start *2024-12-08, version 2.4.26* I used this maybe 4 years ago and it was great. Now I have a need to use AWS workspaces again, and it will not even launch on my current generation iPad Pro. Judging from other reviews it looks like this product is plagued with issues, I hope AWS is able to revive it some day. ### 1/5 — Amazon’s pushing DCV, but doesn’t support it *2024-12-04, version 2.4.26* Due to licensing issues, my workplace had to switch to DCV workspaces rather than PCoIP. Unfortunately, Amazon’s app doesn’t support DCV. ### 1/5 — Garbage *2024-11-13, version 2.4.26* Finally it does not crash when I select the username field, but it still *DOES NOT WORK AT ALL*. ### 1/5 — Crashes, useless *2024-11-12, version 2.4.25* Current version crashes as soon as I try enter my username or password ### 1/5 — Crash on ipadOS 18 *2024-11-09, version 2.4.25* Any typing attempts on login screen crashes the app. No sound. WSP doesn’t work. Copy paste doesn’t work. Overall, the iPad client is unusable even when it’s connected. After ipados18.1 the login itself isn’t working. At times removing and reinstalling the app works but it’s a hit or a miss. ### 1/5 — Could be so good *2024-10-30, version 2.4.25* The app doesn’t even connect to my workspace. This could be so useful if it worked! Very badly needs a relaunch. ### 1/5 — Immediate Crash and completely useless *2024-10-25* The app is completely worthless and crashes immediately upon launch. Do better ### 1/5 — Crashes immediately when using external keyboard when logging in *2024-10-22, version 2.4.25* Unable to login to workspace when a bluetooth keyboard is connected. ### 1/5 — No sound, crashes on iPad Pro *2024-10-19, version 2.4.25* The MacBook and Windows applications work fine for me, but the downfall is on my iPad Pro and iPad Air. Sound has been nonfunctional on the IPads since April, and now the application instantly crashes as soon as I tab into a field IF the keyboard and/or Yubi key are connected. I’m on all current versions, attempted to reinstall, etc. all to no avail. Amazon really needs to do a better job on the mobile version of the app. ### 1/5 — Crashing *2024-10-15, version 2.4.25* This app is crashing all the time on my new iPad Air. ### 1/5 — App Crash on Ipad *2024-10-07, version 2.4.25* The app crashes with latest iPadOS release 18.01 ### 1/5 — App no funciona *2024-10-06, version 2.4.25* En la versión de Mac funciona perfectamente, en la versión deIPad funciona hasta que metes usuario y contraseña y a partir de ese punto indica que no se puede conectar al servidor. Espero que lo arreglen tiene muy buena pinta. ### 1/5 — Not Working with Beta iPadOS 18.1 (22B5054e) *2024-10-06, version 2.4.25* After registering the client, at the login screen, when I click in the username, password or MFA fields, the application crashes. ## Most critical reviews (10 lowest-rated) ### 1/5 — Flat out doesn’t work *2026-06-19, version 2.4.30* Won’t connect on an iPad. Period. ### 1/5 — Authenticated and then just told me to use web client *2026-05-25, version 2.4.30* After authenticating, the app just redirected me to the web client. Couldn’t access my workspace from the app. ### 1/5 — No dvc support Not compatible with desktop version *2026-03-19, version 2.4.29* Not compatible with desktop version ### 1/5 — Tras actualización, se queda Redirect… *2026-02-06, version 2.4.29* Actualizado en el IPad, he perdido la forma de trabajar. Se queda Redirect… todo el rato. Por favor, solucionen este problema. Gracias. ### 1/5 — Enterprise Architect *2025-12-23, version 2.4.28* This app needs some major work ASAP. Copy/Paste does not work properly. Using an external monitor, things just get worse. The MacOS version so much better. Don’t understand why the iPadOS version cannot be of same quality. ### 1/5 — App crashes and no support for WSP *2025-09-26, version 2.4.28* App crashes and no support for WSP ### 1/5 — No sirve nada *2025-08-01, version 2.4.27* No reconoce ni siquiera el registration code ni nada ### 1/5 — No funciona *2025-06-30, version 2.4.27* Simplemente no funciona ### 1/5 — Check your internet connection *2025-06-30, version 2.4.27* Nothing wrong with my internet. Application is worthless. ### 1/5 — Registration Fails *2025-06-18, version 2.4.27* Doesn’t work at all. ## Most praised reviews (10 highest-rated) ### 5/5 — Works with iPad Pro Trackpad and Keyboard now! *2025-01-20, version 2.4.26* Works with iPad Pro trackpad and keyboard now! ### 5/5 — Keyboard Arrow not working *2023-12-14, version 2.4.25* Arrow key not working when connected to keyboard via USB ### 5/5 — iPad Air 5 is great on this after using Bluetooth keyboard and mouse *2023-01-19, version 2.4.21* iPad Air 5 working great on AWS. I use Bluetooth keyboard and mouse to connect the iPad Air 5. It works perfect on AWS. It is same as I use AWS on PC. IPAD is easier for me to carry to anywhere instead of a lap top. The battery life on iPad is better than surface. But if I connect iPad to a external monitor, it can not adapt the whole monitor screen. It is just a window in the Center, not adapt the whole wide screen. ### 5/5 — Mouse and keyboard support is great, but still some issues. *2022-08-04, version 2.4.21* In 1600x1200 display mode, when you minimize windows, a strip of the right side of the window remains. In 1600x1200 or 1024x768 the very right side of the screen will not let anything show up on it. If you click the date to bring up the calendar, the popover calendar appears, but the right edge of it is truncated off, so the week ends at Thursday, there is no Friday or Saturday. When you drag windows, often the right edge of them will disappear. Edit: it took an awfully long time, but it’s fixed! The whole screen is usable now. It’s gone from “I can make do in a pinch” to “yeah, it works. I can just do my work without any fuss” ### 5/5 — Bienvenue dans le futur *2021-05-25, version 2.4.18* Incroyable que l’AppStore autorise, merci Amazon. C’est le future, on peut lancer du linux et windows. ### 5/5 — 復活しています *2021-05-12, version 2.4.18* 2021/5/12 久しぶりにトライしたら復活していました。（iPadOS 14.5.1） ### 5/5 — Works well again! *2021-05-09, version 2.4.18* Thanks for fixing the crash on iPadOS 14.5 ### 5/5 — I would like to use AirPods!! *2018-01-16, version 2.4.0* I can’t use AirPods for audio output. ### 5/5 — Yeah! Bluetooth keyboards working now! *2014-06-21, version 1.0.8* The latest update does allow me to use my bluetooth keyboard which dramatically increases the effectiveness of the app on my iPad. The next defect to resolve is support "tab" to move from field to field in a form. ### 5/5 — Excelente *2014-06-08, version 1.0.7* Muito útil para usar Windows no iPad, achei suave, rolagem do mouse é perfeita, as soluções para emular as teclas do Windows ficaram muito boas. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*