# Amber iX — Your Smart Personal Cloud

> Secure personal cloud storage for photos, videos, and documents with device access. (iPhone/iPad app by Latticework, Inc..)

- Source: https://appshunter.io/ios/app/amber-ix/id1504618221 (this page in markdown: same URL + `.md`)
- Developer: [Latticework, Inc.](https://appshunter.io/developer/1192838607)
- Category: Photo & Video, Utilities
- Price: Free
- Rating: 3.42/5 from 26 App Store ratings · 17 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 83 MB
- Languages: English
- Released: 2020-08-20
- Data updated: 2026-07-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/amber-ix/id1504618221/reviews.md

## What is Amber iX?

Welcome to the most Secure Smart Personal Cloud ever. Protect all of your photos, videos & digital documents on your Amber unit and access them from any device, anywhere. Powered by AmberCloud, you can share and create secure, collaborative spaces with friends, colleagues and family on your terms, with the Amber iX App.

Key Features: 

Easy In. Easy Out: With Auto Camera Roll Backup you can free Up Space on Your Smartphone for all your Digital Content and easily share with loved ones.

Digital Media Hub: Stream any of your digital files on-the-go or gather at home and share memories on the Big Screen with Smart Cast. 

Online or Offline: Enjoy all of your content regardless of your connection, download important files to your offline folder and access them when you’re in Airplane mode.  

Privacy First: Secure login, permission settings and TLS/SSL-encrypted connections so you can rest assured your files are secure and accessible to only those you choose.

Bring Your Data Home with Amber. Your Cloud. Your Rules.

Please Note: The Amber iX App requires an Amber or Amber X device, available at www.myamberlife.com

Follow Us on Instagram, Facebook or Twitter @myamberlife

## Key features

- Auto Camera Roll Backup
- Secure Collaborative Spaces
- Digital Media Hub
- Smart Cast for Big Screen
- Offline File Access
- Privacy-First Security

## Recent user reviews (10 of 17)

All indexed reviews: https://appshunter.io/ios/app/amber-ix/id1504618221/reviews.md

### 3/5 — It’s alright

*2025-11-12*

It works and you can backup your photos to it but I feel like something is missing…  I moved away from using Google Photos ever since they stopped the unlimited free storage and haven’t found a true replacement to it. Now I’m trying out Synology NAS and their photo app and I’m a bit happier with that but none of the photo apps beat Google Photos. It’s like whatever at this point.

### 5/5 — Best product of its kind

*2025-10-30*

For the most personal private cloud storage no other product is like this. As long as they keep supporting it for future os it’s priceless

### 2/5 — my patience is over now

*2025-07-22*

i’m tired of waiting now. This product has so much potential to beat the big brands who are providing the data storage. This app is so not user-friendly. All the features they put on are laggy and not direct just for example if I have to download a photo and put in my photos app on my iPhone I have to look through all the pictures because it doesn’t show thumbnails, and then you have to download and off-line folder and from there you put that in photos app, which is such a long process first of all there is no thumbnail for any pictures. I am with this company for last two years and I have been waiting for them to upgrade. I have emailed them so many suggestions. I have told them exactly to map out the app. I know you cannot copy exactly what other apps are doing like Google and dropbox but I know you have so much potential. Please make this app the best app for data storage. Trust me. I will get you the customers. Thank you.

**Developer response:** Hello bavi221, We are sorry to hear that you are unsatisfied with our app. Could you please create a ticket with us by visiting our support page at support.myamberlife.com? We do not see a history of any account with bavi221 so we would appreciate it if you could contact us directly so we may address your complaints.

In regards to your complaint about the process to download photos, we do have thumbnail support and the ability to save images directly to the gallery. We are happy to provide personal support. Thank you for continuing to support us!

### 1/5 — You can do much better! (Please listen to your users)

*2025-05-18*

This company has a decent product that could be vastly improved by a few simple app changes, yet they refuse to do them.    I have reported bugs and enhancement requests over 2 years ago, and still nothing has been done.   I don’t know why they refuse to put some time into making the app more usable.  Simple things like being able to select multiple photos and save them to the camera roll (vs having to go back and find each photo and doing them one by one - it’s just plain stupid).   Adding the ability to select small, medium or large thumbnails under browse photos.  (You can’t see the photo thumbnails you currently generate due to them being microscopic).   Please pay attention to what your users are telling you.  We obviously know more than the developers creating this unusable interface.   (If you continue on the path you are on, this product will not survive!)

** Reply to Developers **
Thank you for your informative reply.   I’m a developer myself, so I understand the capacity issues, but hope that you don’t abandon your users.   The product itself is very useful and some of these requests are very simple to implement.   I’m hopeful that the leadership there will allocate a small amount of time to implement some simple UI changes to the mobile app (which is the primary interface for your product).   A small investment here will go a long way in improving the product, which in turn will increase sales.    Thank you

**Developer response:** Hi mancuj1,


Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience hasn't lived up to expectations, especially regarding the features you mentioned.

We completely understand how frustrating it can be when requested features don't make it into the product. While we’ve had to make some tough prioritization decisions over the past couple of years due to limited engineering capacity, your suggestions have not been forgotten. They continue to inform our roadmap discussions, and we genuinely value your input.

Your voice matters to us, and reviews like yours help guide how we grow and improve.

Thank you again for your feedback—and for being a part of our community.

Warm regards,
Latticework Support

### 1/5 — You can do much better! (Please listen to your users)

*2025-05-03*

This company has a decent product that could be vastly improved by a few simple app changes, yet they refuse to do them.    I have reported bugs and enhancement requests over 2 years ago, and still nothing has been done.   I don’t know why they refuse to put some time into making the app more usable.  Simple things like being able to select multiple photos and save them to the camera roll (vs having to go back and find each photo and doing them one by one - it’s just plain stupid).   Adding the ability to select small, medium or large thumbnails under browse photos.  (You can’t see the photo thumbnails you currently generate due to them being microscopic).   Please pay attention to what your users are telling you.  We obviously know more than the developers creating this unusable interface.   (If you continue on the path you are on, this product will not survive!)

**Developer response:** Hi mancuj1,


Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience hasn't lived up to expectations, especially regarding the features you mentioned.

We completely understand how frustrating it can be when requested features don't make it into the product. While we’ve had to make some tough prioritization decisions over the past couple of years due to limited engineering capacity, your suggestions have not been forgotten. They continue to inform our roadmap discussions, and we genuinely value your input.

Your voice matters to us, and reviews like yours help guide how we grow and improve.

Thank you again for your feedback—and for being a part of our community.

Warm regards,
Latticework Support

### 2/5 — Warning for international buyers

*2025-03-25, version 1.18.5*

If you purchase online, you will pay an additional duty of $69 CAD. Returning the product also incurs a charge of $19. Buy Canadian instead.

### 1/5 — Please fix the music player issue.

*2024-11-27*

I have saved several songs in Amberx , and they can be played in my mobile . The problem is if the mob screen gets locked, it’s not going to the next song. I hope the team will soon fix the issue . Right now I need to turn off my mobile screen lock when I am listening to music.

Suggested: the software should detect the common media file extension and open the media player. It will be great if it can show the image tagged to the music like Apple Music.

### 1/5 — Listening to songs is a pain

*2024-04-30*

I have saved several songs in Amberx , and they can be played in my mobile . The problem is if the mob screen gets locked, it’s not going to the next song.

I hope the team will soon fix the issue . 

Right now I need to turn off my mobile screen lock when I am listening to music.

### 3/5 — Great to have for storage

*2023-06-08*

But it’s hard to scan through your photos. So many folders inside of folders. I would rather have them all in one single folder in order that they were downloaded. Maybe one additional folder for private photos. We ended up losing (misplacing?) our amber x during our move. Would like to know if there is anything we can do about it besides buy another one.

**Developer response:** Thank you for your feedback. Please contact support@myamberlife.com for general inquiries or feature requests.

### 1/5 — Do not see a need for the app

*2023-05-07*

I don’t use this to back up my photos and I couldn’t use the app to set up my device, it kept giving me an error message. The device itself is good just the app needs work. 

Tom

**Developer response:** We apologize that you couldn't use the app to set up the device. Please contact us at support@myamberlife.com if you have any questions or feedback. Thank you for your feedback.

## Frequently asked questions about Amber iX

### What is Amber iX?

Amber iX is a secure personal cloud app that allows you to store and access your photos, videos, and digital documents from any device. It requires an Amber or Amber X device to function.

### How does Amber iX protect my data?

Amber iX prioritizes privacy with secure login, permission settings, and TLS/SSL-encrypted connections, ensuring your files are accessible only to those you choose.

### Can I access my files without an internet connection?

Yes, Amber iX allows you to download important files to your offline folder, making them accessible even when you are in airplane mode or have no internet connection.

### What devices are compatible with Amber iX?

Amber iX is supported on iPhone, iPad, and iPod devices. It is designed to work with an Amber or Amber X hardware unit.

### How often is Amber iX updated?

The latest version of Amber iX is 1.20.5, which was last updated on October 28, 2025. Updates ensure continued functionality and security.

### What is the user rating for Amber iX?

Amber iX has a rating of 3.4 stars based on 24 ratings. This indicates a mixed reception from users.

### Can I share content with others using Amber iX?

Yes, Amber iX allows you to create secure, collaborative spaces to share content with friends, colleagues, and family on your terms.

### Where can I purchase an Amber or Amber X device?

Amber or Amber X devices, which are required to use the Amber iX app, are available for purchase at www.myamberlife.com.

## Version history (last 5 releases)

### 1.21.8 — 2026-05-20

Bug Fixes & Enhancements:  
- Improved media management. 
- Update certificate.

### 1.20.5 — 2025-10-28

Bug Fixes and Enhancements​

-Improved the Share panel UI. ​

-Resolved an issue where DNG format photos could not be cast from filename search results in Amber iX for Amber X. ​

-Updated the display method for network connection modes in Amber iX Mobile. ​

-Fixed an issue where photos could not be shared from the Photos app to Amber iX on iOS 18.5.

### 1.18.5 — 2025-02-26

New Feature:​

-Added support for unmerging people groups by creating a new face.​

Bug Fixes & Enhancements:​

-Fixed an issue where the app took more than 1 minute to load after discarding a share link. ​

-Improved the user experience for share links. ​

-Enhanced the pull-down-to-refresh effect for smoother interaction. ​

-Fixed an issue where the back button didn’t work while playing videos. ​

-Resolved various casting issues. ​

-Corrected a misspelled string in the UI.

### 1.17.7 — 2024-11-12

New feature  

-Support editing public share link expiration.  

Bug fixed and Enhancement  

-Fixed casting UI display related issues   

-Fixed video player issue  

-Fixed UI issue in mobile dark mode

### 1.16.4 — 2024-07-26

New feature  

-Support creating shortcut by mobile app.  

Bug fixed and Enhancement  
-UI color and launch animation improvement   


-Fixed the UI freeze when getting into offline folder issue  

-Modified strings for AmberPRO disconnected external drive

## Apps similar to Amber iX

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [UP Uploader](https://appshunter.io/ios/app/up-uploader/id6747007583) | — | Free | Photo & Video |
| [Asurion Photos](https://appshunter.io/ios/app/asurion-photos/id1102912980) | 4.8 (6,213) | Free | Photo & Video |
| [My GrandKids](https://appshunter.io/ios/app/my-grandkids/id1485594578) | 4.9 (9) | Free | Photo & Video |
| [Temp Photo: Secret Album Vault](https://appshunter.io/ios/app/temp-photo-secret-album-vault/id6503235403) | — | Free | Photo & Video |
| [Trustful: Photo Vault](https://appshunter.io/ios/app/trustful-photo-vault/id1533935629) | 4.6 (47) | Free | Photo & Video |
| [myPhotoVault](https://appshunter.io/ios/app/myphotovault/id1463219700) | 4.7 (6,473) | Free | Photo & Video |

## More apps by Latticework, Inc.

- [Amber Manager](https://appshunter.io/ios/app/amber-manager/id1375723273)
- [Amber PhotoCloud](https://appshunter.io/ios/app/amber-photocloud/id6474589322)
- [VAISense Mobile](https://appshunter.io/ios/app/vaisense-mobile/id6499024105)

All apps by Latticework, Inc.: https://appshunter.io/developer/1192838607

## Related topics

[amber connect](https://appshunter.io/ios/topics/amber-connect)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*