# Ambrose Wilson — user reviews > 43 indexed App Store user reviews of Ambrose Wilson by J.D. WILLIAMS & COMPANY LTD, rated 4.86/5 from 4,165 ratings. - Source: https://appshunter.io/ios/app/ambrose-wilson/id1485366613/reviews - App overview in markdown: https://appshunter.io/ios/app/ambrose-wilson/id1485366613.md ## Newest reviews (14 of 43) ### 3/5 — Voice over users could do with some operational info *2022-10-02* As a voice over user once you’ve worked out how this app works it’s pretty good although the checkout part would be a lot easier if the page moved to the next section as you completed it. Without knowing as a newcomer to this app what to swipe or tap to get colour, size, product info, reviews, save & add to bag actions, at first it was rather frustrating. However once you’ve taken a few guesses and discovered more by accident rather than design what to do, it’s rather good. A link to swipe & tap gestures which could be spoken at the relevant point would be the most helpful or perhaps a link to them from the front page of the shop? As for checkout, jumping to the next piece e confirm billing address then onto card payment would be more helpful plus indicating what cards you accept before having put in a card number only be alerted you don’t accept it. Finally be fast!! The time to switch from Ambrose to your banking app to authorise and then switch back to continue is 5 mins. I can understand this limitation to prevent fraud but for slower or newer users with voice over turned on, this could be tricky. However, having negotiated this app for the first time, I’m hoping I’ll find it easier next time - I’ll update the stars if I do. ### 5/5 — Great service - good choice *2021-10-09, version 3.0.6* Easy to order - great choices - with optional FREE next day delivery - fantastic ### 3/5 — Don’t opt for paperless! *2021-10-06* Almost got caught out. I opted for paperless thinking it would be better for the environment. However I keep checking the app and there’s no statement so I don’t know how much to pay or by what date. Then I had a text reminder to say my payment is due today. I’ve cleared the balance as this is too stressful. I don’t want to my credit rating affected by a bill I don’t know about. There is still no statement showing so I’ve now switched back to paper copies for future orders. On the plus side I do enjoy the app fit browsing items and saving favourites for later. Come on AW, you need to sort out the statements so it’s a fully functional app ### 5/5 — Shortage of colours and sizes *2021-09-22* Was dismayed that several shoes that I liked were not available in the colour and size that I wanted. ### 5/5 — Great website *2021-08-13, version 3.0.6* Love browsing through Ambrose Wilson website ### 5/5 — Ambrose Wilson is a great place to shop *2021-08-07* I enjoy shopping with Ambrose Wilson as they have a great selection at affordable prices. My goods always come quickly in great condition. Would recommend to friends and family. **Developer response:** Thank you for your feedback, we hope you continue to enjoy shopping with us in future just as much as you do now! ### 5/5 — Customer *2021-08-01* Been a customer for a long time never have any issues **Developer response:** Hi, thank you for taking the time to review our app. Happy Shopping! ### 5/5 — Everything you could want *2021-07-24* Very useful app. Quick delivery very good company ### 5/5 — Bras *2021-07-08, version 3.0.5* I am really pleased to see what a selection of bras for my size and exciting colours. ### 3/5 — App review *2021-06-15* I find the ordering of goods via the App a bit confusing. Not everyone is a whiz kid on computers and I do think more information could be available for us older people. ### 4/5 — Glad to have found you *2021-05-02, version 3.0.0* I’m so pleased that by chance l found Ambrose Wilson l always thought ordering from cats were expensive due to lockdown l found you and could not believe the choice and price so l now have furniture / clothes /garden chairs ect .As I’m disabled and wheelchair bound it great l don’t have to depend in asking other people to get things for me and they turn up with stuff you don’t really like and feel you just have to keep it where as with goods from A/Wilson l can send it back plus someone will come and collect parcel Great ### 5/5 — Easy app good value for money *2021-03-23, version 2.4.0* Ve ### 5/5 — Good quality at great prices *2021-03-09* Every item I’ve ever ordered has been well up to standard and very competitively priced. Sizing is also good. ### 5/5 — The Best! *2021-01-15* I’ve been a customer for a few years now and I’ve always had excellent service. The clothes are always good quality and are true to size. ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t bother *2025-08-27, version 2025.08.20* Downloaded the app to use a promo code but can’t see what the total price would be or if the code works on my item without making an account. Have tried 3 times + multiple errors with phone number, address and other info even though it’s all right and the info gets reset and I have to fill it in repeatedly. Finally had the info accepted just for it to say there’s an error and it’s unable to make the account anyway on the next page. ### 1/5 — Not a good company *2024-02-02, version 7.0.0* Hello, I wanted to close my account because I think you are not a good company. My credit limit was £150 and I placed an order for £99.99 after which my order was canceled and my credit was reduced to £0. I will warn against this type of fraudulent companies so that people do not register with you. ### 1/5 — Ordering on App *2023-05-01, version 4.10.1* I tried ordering on App I completed it, ordered it for delivery, it accepted it and then it was Still in my Basket so CANCELLED all the order by DELETING all the Items. This is not the first time this has happened. So what is the point of having the App if you cannot order online!!! ### 1/5 — Upset *2023-03-14, version 4.9.2* I put all the clothes in basket ready for ordering for my holiday the app updates and all gone I can’t go through all this again took me ages to decide Absolutely disappointed ### 1/5 — Payment *2022-10-13, version 4.2.2* nightmare trying to pay on the Ambrose Wilson website keep complaining to customer service but still no help ### 1/5 — Rubbish - sort out the glitch! *2020-10-24* Three times now I have ordered using the app, only for the clothing/shoes to arrive in a completely different colour than shown in the app photo. The colour isn’t given in the description, as it appears as a field on the website. Pic of black jeans, white arrived. Pic of grey jeans, white arrived. Pic of black shoes, navy arrived. Please sort it out as it is costing you to deal with the returns, and I will only be ordering from the website in future. ### 1/5 — The App refuses to work on my iPhone X *2020-06-24, version 1.9.3* Asks me every time I open the app to sign in, other companies use facial recognition or at least leave you signed in so you can access your act any time. The app now won’t work at all when I try to sign in. ### 1/5 — Ade *2020-06-02, version 1.9.3* I can never log in to my account ### 1/5 — 25% off *2020-05-20, version 1.9.0* Didn’t receive my 25% off with first order for downloading app am very disappointed! ### 2/5 — Chart size *2021-03-06, version 2.3.4* Couldn’t find the chart size in Catalogue or on line, and almost all men’s jackets & waistcoats were unavailable, so what was the point of having them displayed in the catalogue. I’ve been with Ambro Wilson 40 years too. ## Most praised reviews (10 highest-rated) ### 5/5 — Black Friday *2024-11-29, version 2024.11.19* It is nice to get something with 25% Thank you ### 5/5 — Christmas gifts *2022-12-13, version 4.5.0* I like the things that I have orders and they are good value for the money. ### 5/5 — Wonderful Site! *2022-08-14, version 3.12.3* Great choice of clothing & shoes, easy to send back… love, love , love!!!! ### 5/5 — Mr Obrien *2022-06-23* Excellent app easy to use always get my sizes that I want and always get a bargains like adidas’s really cheaper that high street ### 5/5 — Would Recommend *2022-06-20* The app is so user friendly, gives good descriptions of products and accessories. The app is easy to use and it’s so easy to make payments. ### 5/5 — Mr Gowland *2022-05-24, version 3.9.0* Very good service and ordering and help if needed You must try ### 5/5 — Disappointed *2022-05-22* A little disappointed that deliveries to home are charged but click and collect is free but as a disabled person it can be difficult to get out and there is no provision for someone to collect on my behalf. ### 5/5 — Shopping made easy *2022-04-24* I love shopping with this app its very easy to use and delivery is fast ### 5/5 — Good service *2022-02-19* The service, the availability and prices of items are brilliant, l have been a customer for years and have never had any trouble. Thank you ### 5/5 — Amazing catalogue! *2021-12-08* Ambrose Wilson is an amazing catalogue! if you have the app, making an order is very easy, They offer super fast delivery, it’s very easy to make a payment, they give you money off codes, what’s not to like?!… Thank you Ambrose Wilson!… --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*