# AMC Theatres: Movies & More — user reviews > 2,243 indexed App Store user reviews of AMC Theatres by American Multi-Cinema, Inc, rated 4.80/5 from 1,325,250 ratings. - Source: https://appshunter.io/ios/app/amc-theatres-movies-and-more/id509199715/reviews - App overview in markdown: https://appshunter.io/ios/app/amc-theatres-movies-and-more/id509199715.md - Rating breakdown: 5★ 1,203,548 · 4★ 71,639 · 3★ 17,184 · 2★ 6,748 · 1★ 26,131 ## What do users think of AMC Theatres? Overall sentiment: positive **Pros** - 🚀 Convenient app for booking tickets - 💳 Useful rewards program - 🍿 Ability to order concessions - 🔒 Secure login with Touch ID - 👍 Easy to navigate and use - 🎟 Hassle-free ticket redemption **Cons** - 🐛 Glitches and bugs with the app - 🔍 Difficult to find movie information - 🔀 Inconsistent theater experiences - 💲 Expensive membership fees - 🕰 Slow performance during peak times - 🚫 Limited functionality compared to website **Commonly reported bugs** - Login issues and account sync problems - Seat selection not accurately reflected - Unreliable order processing and confirmation - Inconsistent performance across device types **Most requested features** - Ability to link multiple accounts for family/friends - Picture-in-picture mode for on-demand content - Improved seat selection and availability tracking - Customizable theater and showtime preferences - Better integration with rewards and gift cards ## Newest reviews (10 of 2,243) ### 2/5 — Disappointing *2026-08-31, version 7.0.139* Theater was not clean, there was popcorn crumbs on many seats all around. The seats themselves were very uncomfortable, the cushion was old and flat, and it felt like I was on a Frontier airlines flight. Bathroom-I had to go to four sinks before I got soap from the dispenser ### 2/5 — My tickets don’t show up in the app *2026-08-30, version 7.0.139* It’s been months since I last saw my tickets in the app ### 1/5 — Not working *2026-08-29, version 7.0.139* Doesn’t show any show times ### 1/5 — I keep getting charged without the tickets appearing in my upcoming events or a confirmation email *2026-08-29, version 7.0.139* “A showtime must be provided to order concessions at this theater.” Fix your app already. This has been a problem for months at least ### 1/5 — Horrible Refunding Policy *2026-08-29, version 7.0.139* Not only did they charge me 14 dollars for a single ticket, but I had to emergency refund and it made me pay a 2 extra dollars, totalling 16 dollars in all. Guess how much I get back?! GUESS HOW MUCH. 11 whole dollars back, stealing 4-5 dollars from me because I ‘inconvenienced them’ (didn’t talk to ANYONE BTW). This place is horrible! Don’t ever do anything online here. The service is horrible on the app and they overcharge you to high hell. ### 5/5 — Great service *2026-08-28, version 7.0.139* Love this place ### 2/5 — Lots of bugs *2026-08-28, version 7.0.139* Lots of bugs but does the job ### 2/5 — Always crashes on presale *2026-08-28, version 7.0.139* Anytime a highly anticipated movie comes out it always crashes better luck using the website. Another annoying thing is what’s the point of knowing my location if the movies you show me aren’t available at my selected theatre. Needs another form of notification when movies are available in my area. If I pay for tickets after using all my a list reserves it won’t let me open the ticket in the app had to us the email sent to me. ### 5/5 — Best subscription purchase *2026-08-28, version 7.0.139* I’ve been in A-lister for the past two years and it has been the most well worth purchase. I think I’ve ever made. ### 5/5 — AMC *2026-08-28, version 7.0.139* It is convenient. I like using it. ## Most critical reviews (10 lowest-rated) ### 1/5 — App never works *2026-09-01, version 7.0.140* App always says error has occurred and I could never book movies ### 1/5 — Won’t Let Me Buy tickets *2026-09-01, version 7.0.140* I am completely unable to purchase another ticket alongside my A List. The app support is non existent. ### 1/5 — Can’t access tickets for months *2026-08-31, version 7.0.140* I haven’t been able to see or access my tickets though the my amc tab since February. I want to use a-list bc my friends use it but this is ridiculous at this point and no one I’ve spoken to can help me ### 1/5 — Not as advertised *2026-08-31, version 7.0.140* Just remember if you have reservations to see a future movie you will not be able to see 4 in one week. Additionally, my points have been the same for months, even though I’ve been to the movies every week. Somehow they don’t seem to give me mine though my guy gets his every week. Not thrilled with the rewards program nor the app. ### 1/5 — Unauthorized Charge *2026-08-31, version 7.0.139* I went to buy tickets, but when I checked my credit card statement I was charged 19.83 for the rewards program. I unknowingly signed up for. Now I will have to dispute. What a waste of my time ### 1/5 — Refund *2026-08-31, version 7.0.139* The lights were on literally the movie started and the lights were all on until someone got up and told an employee and then the lights were flickering throughout the entire movie. ### 1/5 — Smarty plus scam *2026-08-30, version 7.0.139* After buying tickets it tells you thanks for using smarty plus here’s $20 cash back then signs you up for a monthly billing of $25 ### 1/5 — Bad upgrade *2026-08-30, version 7.0.139* Lock you out of ticket purchase when I selected the open to upgrade my membership at the POS. ### 1/5 — 8.29.2026 app is not working *2026-08-29, version 7.0.139* 8.29.2026 app is not working ### 1/5 — Refill *2026-08-29, version 7.0.139* When the popcorn and drink cost more than the actual movie tickets..no free refills on reg popcorn..THATS RIDICULOUS ## Most praised reviews (10 highest-rated) ### 5/5 — Payment *2026-09-01, version 7.0.140* Look amc app great I enjoy my a-list but why am I now having trouble with payment. I try to update my card but it’s not working so can amc please check that out ### 5/5 — Love It *2026-09-01, version 7.0.140* I love it ### 5/5 — . *2026-08-31, version 7.0.140* OH LAWDDD ### 5/5 — Good *2026-08-31, version 7.0.139* I like ### 5/5 — I love AMC *2026-08-30, version 7.0.139* Cinemas are clean and that’s everything for me 💞 ### 5/5 — Customer Service Matters *2026-08-30, version 7.0.139* Our favorite Theater is off Signal Butte and Baseline because you don’t have to order through a machine. You can actually speak to a person and they are always very helpful. ### 5/5 — Date Night *2026-08-30, version 7.0.139* Nice to go with a friend and enjoy a good show or not so good show. Easy entertainment! ### 5/5 — Ni Hao Ma *2026-08-29, version 7.0.139* ma hao ni ### 5/5 — obsessed *2026-08-29, version 7.0.139* 10/10 for movie watchers❤️ ### 5/5 — Best Theater on Planet Earth *2026-08-28, version 7.0.139* Unparalleled experience of movie going bliss! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*