# Amcrest View Pro 2 — user reviews > 67 indexed App Store user reviews of Amcrest View Pro 2 by Amcrest, rated 2.11/5 from 93 ratings. - Source: https://appshunter.io/ios/app/amcrest-view-pro-2/id1603166166/reviews - App overview in markdown: https://appshunter.io/ios/app/amcrest-view-pro-2/id1603166166.md - Rating breakdown: 5★ 13 · 4★ 6 · 3★ 8 · 2★ 7 · 1★ 50 ## What do users think of Amcrest View Pro 2? Overall sentiment: negative **Pros** - 👍 Easier to use interface - 🚀 Improved camera adding process - 👍 Better than previous version - 👍 New look is appreciated - 👍 Works well with GPU option enabled - 👍 Setup experience much better **Cons** - 🐛 App crashes frequently - 🐛 App is unreliable and buggy - 🐛 Playback is terrible (stalling, skipping) - 🐛 Live view and playback are separate - 🐛 iPad app doesn't fill screen - 🐛 Audio is unintelligible - 🐛 Intercom mode crashes firmware - 🐛 Messages in Chinese - 🐛 Cannot find IP address - 🐛 QR code scanning issues - 🐛 Remote access not supported - 🐛 Event recording doesn't work - 🐛 Login timeout (no remote access) - 🐛 Clunky and outdated desktop software - 🐛 Maximum connections exceeded error - 🐛 Home screen shows incorrect camera images - 🐛 Poor UI/UX - 🐛 Cameras seldom connect - 🐛 NVR fails to log cameras - 🐛 Recording scheduling is unintuitive - 🐛 Outdated general interface - 🐛 Dual 4K resolution cropped on iPhone 16 - 🐛 Lack of Mac OSX support - 🐛 Primitive user interface - 🐛 Fails to connect to cameras - 🐛 Latest update made system unusable - 🐛 No live view or playback after update - 🐛 New version is unstable and buggy - 🐛 Does not recognize all cameras - 🐛 Manual device adding required - 🐛 Forces password change on adding camera - 🐛 Motion detector playback doesn't work - 🐛 Events don't show up on iPhone event list - 🐛 Cannot add NVR via P2P on iOS - 🐛 App doesn't work if not on local Wi-Fi - 🐛 App doesn't work at all - 🐛 Customer support provides runaround - 🐛 Push notifications work but no live view/playback - 🐛 App doesn't work for remote viewing - 🐛 App doesn't work for local viewing - 🐛 App is a mess compared to old version - 🐛 Old app is better - 🐛 No P2P Gateway import feature - 🐛 Not user friendly - 🐛 Smart motion detection not working - 🐛 App crashes with 4K cameras without GPU option - 🐛 App doesn't connect to streams - 🐛 App is worse than before - 🐛 Push notifications not working **Commonly reported bugs** - Push notifications stopped working - Playback stalling, skipping, jumping to beginning - App closes current camera or exits full screen - Event notifications not provided - Motion sensor enabled but push notifications not working - App will not let user view cameras - App keeps timing out when viewing live feed or recordings - App won't add camera, says Device SN doesn't exist - Cameras seldom connect - Continually time-out - NVR fails to log cameras in quick view - Recording scheduling portion is unintuitive - General interface is outdated - Audio is unintelligible - Intercom mode crashes camera firmware - Message in Chinese - Cannot find IP address of camera - QR code scan failure - App doesn't allow remote access - Event recording doesn't work - Login timeout when not on local Wi-Fi - Home screen shows incorrect camera image - Maximum connections exceeded error - Dual 4K resolution cropped on iPhone 16 - App doesn't work on M1 Mac - App doesn't work with iPhone - App doesn't recognize all Amcrest cameras - App doesn't accept P2P Amcrest camera with serial starting with Z - No P2P Gateway import feature - Motion detector playback does not work - Smart motion detection (human/vehicle) not working - Events don't show up on iPhone event list unless push notification is clicked - Unable to add NVR via P2P on iOS version - App doesn't load cameras after closing and reopening - App constantly crashes - App doesn't fill iPad screen - Turning device sideways resizes image weirdly - Notifications not working - App crashes with 4K cameras without GPU option - App doesn't connect to streams - App is unstable and has numerous bugs/errors - App is worse than the first version - App requires too many taps for simple tasks - App doesn't support self-search for Amcrest cameras - App fails to connect to camera - App renders camera system unusable - No live view or playback after update - App is primitive - App is a mess - Old app is better **Most requested features** - Add screen lock feature - Add PTZ set point feature - Add cloud storage access - Add ability to show events and jump to them - Add GPU option for iOS app - Add P2P Gateway import feature - Allow user choice for password change - Improve Mac OSX support - Fix dual 4K resolution cropping on iPhone 16 - Improve iPad app scaling - Add timeline under live view for easier playback - Fix messages appearing in Chinese ## Newest reviews (16 of 67) ### 2/5 — Can’t see the whole screen *2026-05-27, version 1.04* I can’t see the whole screen on iPhone 17 pro, the only way is to pinch with 2 fingers like making the screen smaller ### 2/5 — This app is terrible, first version better!!! *2026-05-07, version 1.04* The live view keeps timing out when I’m trying to use it! The microphone keeps squeeling,when I’m talking thru it. The cameras weren’t saving to the systems. I never had all these issues with the first version. I’m going back!!! ### 2/5 — Can’t view native high res in app *2026-05-06, version 1.04* The app now resizes the video to something less than the native resolution. Scale or original size does not fix. 3840x2160 does not show full image, you can pinch and zoom Out and see the entire frame But the app refuses to show full frame. This happens a few updates ago and I been waiting for it to be fixed but still has not. Why did I buy an Amcrest 8mp camera if the app does not show full frame? ### 3/5 — Needs update for 17 Pro Max *2026-04-25, version 1.04* Viewing the surveillance cameras on the iPhone 17 Pro Max is very unusual. Each view is zoomed in and the "Fit To Screen" setting does not fix it. If i pinch to zoom out, I can see the whole field if view but then it snaps back when I let go. Please fix ### 2/5 — Notifications not Working *2025-10-23, version 1.02* App is decent not great, but the notifications stopped a few months ago and it’s worthless for me as I don’t have the security and peace of mind knowing that it’ll will alert me when necessary. ### 1/5 — iOS26 update? *2025-10-15, version 1.02* Can we get an update for iOS 26 so that notifications work again? ### 1/5 — Push no longer working after update to IOS 26.0.1 *2025-10-06, version 1.02* After my wife and I updated to IOS 26.0.1, push notifications stopped working. This has happened several times in the past upon updating IOS versions. I contacted Amcrest support several times with no responses. Without push working, this app is useless. Sad. ### 1/5 — Time For an update *2025-10-03, version 1.02* Lots of the features don’t work for slow very dated falling way behind the competitors quality ### 1/5 — Settings *2025-08-08, version 1.02* Numerous settings, but ultimately, scheduled push notifications deosnt work. Every time I try to schedule the screen disappears. Please fix ### 1/5 — Add better basic functionality *2025-07-08, version 1.02* They can’t even support the basics. This looks like a terrible outsourced app. You can’t find the IP address of a camera. I scanned the QR code from the box and it said the serial number didn’t exist. I basically had to get on a ladder to scan the camera to get the app to find it. These are simple basic things. ### 1/5 — Had to go back to View Pro *2025-05-21, version 1.02* Initially I was excited for a new more user friendly and updated app. Initially it was working fine with a much improved adding cameras process despite a few annoying details (e.g. recent events only works if alerts are on which results in an overwhelming number of alerts). But alas, a few days in and it keeps timing out when I attempt to view live feed or recordings while the old app continues to work despite being more clunky. ### 1/5 — What’s the point? *2025-05-14, version 1.02* This app doesn’t allow remote access like the original app, event recording doesn’t work… again, what’s the point of this app? Entirely useless if you aren’t on the LAN, and almost entirely useless when you are. ### 1/5 — Fix the app *2025-05-03, version 1.02* Amcrest please fix this app. Love the cameras, they work great but this app for viewing the feeds doesn’t work. Would not recommend buying the cameras if you need to view the camera feeds from the app. They need to fix this. The previous app was better than this 2nd version. ### 1/5 — Adding device *2025-04-26, version 1.02* It wont add the camera i have. Keeps saving Device SN doesn’t exit. ### 1/5 — Trash *2025-03-19, version 1.02* You can view your cameras maybe once or twice from your phone if you are lucky. Go for reolink ### 1/5 — Login timeout *2025-03-15, version 1.01* This app doesn’t work at all, you can’t connect if you are not in local wi fi !!! So disappointing after I spent so much money for the cameras. ## Most critical reviews (10 lowest-rated) ### 1/5 — 0 stars forsure *2026-02-16, version 1.03* This is easily the worst software I have ever used. Barely anything works — maybe 5% of the app functions properly, and that’s being generous. It’s shocking that this was ever approved for release. Every year the company pushes out a “new” app, and somehow each one is worse than the last. I now have five different apps installed, and each one barely handles a single basic function. None of them are fully developed, none are properly maintained, and none feel finished. Instead of fixing their broken apps, they just abandon them and release another poorly built replacement. It feels like there’s no long-term plan, no quality control, and no accountability. The desktop software is just as bad — clunky, unreliable, and outdated. It’s honestly unbelievable how such solid hardware can be paired with software this dysfunctional. The software experience completely drags down the brand. At this point, the company needs a complete overhaul of its software development team because what they’re delivering right now is unacceptable. ### 1/5 — Playback Useless *2026-01-16, version 1.03* Live view is fine. Selecting a camera for playback begins a terrible experience of stalling, skipping, jump to beginning where you eventually give up locating the scene you want. ### 1/5 — Garbage *2026-01-14, version 1.03* Terrible app and push notifications fixed ### 1/5 — Terrible App *2026-01-02, version 1.02* The app has not been providing event notifications since September. I was advised they are working on the problem. Can’t believe it takes this long for a solution. I am searching for a new system. ### 1/5 — Push notifications stopped working *2025-12-27, version 1.02* Even though motion sensor is enabled, push notifications are not working. I have tested with home assistant, cameras sensor is working, somehow software is defective!!! ### 1/5 — Don’t buy amcrest cameras *2025-12-25, version 1.02* If you are reading reviews to try to determine what kind of cameras to buy…don’t buy Amcrest. There are two apps to use with their cameras, and they are both useless. Push notifications stop working at least once a year, usually around the same time. This year they stopped in September. In other years it was October or November. They usually come back after Christmas. Support gives you the run around, trying to make you think it’s your settings. This year they admit the fault is on their end and they are “working on it.” FOR MONTHS. Other reviews say it was after they updated to the most recent iOS, but that has never been the case for me. They just randomly stop working, no updates or settings change. Android devices still get notifications. It seems to be a licensing issue with Apple. Amcrest probably just doesn’t want to pay for the full year. Garbage company. Buy any other brand. ### 1/5 — Worst app ever *2025-12-16, version 1.02* This is by far the worst app I have ever used for cameras. Every time I go to use it on my phone or my tablet it will not let me view my cameras. I have reached out to them for support several times and every time they ask for my username and password to log into my DVR from remote location, which I will not do. ### 1/5 — UTTERLY UNACCEPTABLE *2025-12-15, version 1.02* I absolutely can’t comprehend how a company whose entire business model is predicated on the functionality of its mobile applications can release a product so fundamentally **DEFECTIVE**. This app is not just inconvenient; it is a monument to poor engineering. It is an abysmal, buggy, glitch-ridden, lag-infested catastrophe that barely manages to function, and when it does, the quality is utterly unacceptable! Let this be a final, definitive declaration: I will NEVER purchase another single AMCREST Product again. If the system allowed for it, I would not hesitate to give you the ZERO RATING you so richly deserve. This is a complete failure of product and a monumental betrayal of customer trust. ### 1/5 — Frustrating *2025-11-12, version 1.02* Notifications stop working after any type of IOS update or at least twice a year. You have to delete the app and try adding the devices multiple times before they start working again( if that works). Otherwise you give up and a month or two later they start randomly working again. ### 1/5 — No push notifications *2025-10-21, version 1.02* I stopped receiving push notifications which renders the system useless. Please fix. ## Most praised reviews (10 highest-rated) ### 5/5 — Better than ver 1 *2025-05-12, version 1.02* Version 2 is better than version 1. I can now record on the fly. Adding cameras is much easier. Interface is much easier to work with especially with non-technical people. Im liking it! Moving cameras over. ### 5/5 — Good App *2024-06-20, version 1.01* I like the new look of this upgraded version. It is easy to use as well. I hope that they can add the screen lock just like the old app. ### 5/5 — Much better setup experience *2024-01-03, version 1.00.000* I was blown away how easy it was to setup the new camera with this app, as compared to the old app - kudos to developers. A much better experience overall! ### 5/5 — easy to use *2023-09-21, version 1.00.000* interface is way more user friendly than the old version ### 5/5 — App works great if…. *2023-09-15* Enable gpu option in iOS app or 9+ 4k cameras will crash the app. With gpu option on this app works great! I originally gave it a bad review, but it was my error. ### 4/5 — Works well enough little jack *2026-01-08, version 1.03* I haven’t had any problems really with the app, with Amcrest cameras I have had a couple go down during warranty but they replaced them in less than 2 weeks. The app is a little jank with how it sometimes will just close the current camera your viewing or exits full screen for no reason but nothing that completely breaks it. ### 4/5 — App is improving *2025-10-26, version 1.02* Overall very happy with the app and the cameras. Has some minor bugs on occasion but nothing I haven’t been able to figure out. ### 4/5 — Work fine but distored audio *2025-07-22, version 1.02* Works find good video quality, the the audio is no as clear as the old app view pro ### 4/5 — Better *2025-03-12, version 1.01* Definitely better than the previous app. No not perfect but better. ### 4/5 — Much better than the original app *2024-03-04, version 1.00.000* Not sure why so many haters of this app. I find this to be much better than the original app. Just about all these camera apps are clunky. This one seems to be much easier to use and works great with all my (6) different Amcrest cameras. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*