# Amcrest View Pro — user reviews > 313 indexed App Store user reviews of Amcrest View Pro by Amcrest, rated 2.70/5 from 2,412 ratings. - Source: https://appshunter.io/ios/app/amcrest-view-pro/id950978683/reviews - App overview in markdown: https://appshunter.io/ios/app/amcrest-view-pro/id950978683.md - Rating breakdown: 5★ 598 · 4★ 302 · 3★ 207 · 2★ 306 · 1★ 999 ## What do users think of Amcrest View Pro? Overall sentiment: negative **Pros** - 🚀 Fast and responsive - 🔒 Good security features - 👍 Easy to set up and use - 💡 Useful as a baby monitor **Cons** - 🐛 Frequent connectivity issues - 🐛 Unreliable motion detection and notifications - 🐛 Buggy and glitchy app - 👎 Confusing and unintuitive interface - 🔋 Camera goes offline randomly **Commonly reported bugs** - App crashes when trying to access playback or settings - Cameras disappear from the app at random times - PTZ functions no longer work - Push notifications have stopped working - Difficulty reconnecting cameras to new WiFi networks **Most requested features** - Add ability to customize motion detection settings - Improve playback functionality and timeline controls - Implement better support for multiple cameras - Allow firmware updates through the app - Optimize app for larger iPhone screens ## Newest reviews (15 of 313) ### 3/5 — File extension problem *2026-06-24, version 4.3.2* Dav files extension can only be read by Amcrest. No app nor software can read this file. If the camera witnessed something, it will be impossible to send the video as a proof. Server off regularly. Don’t buy Amcrest cam ### 3/5 — File extension problem *2026-04-26, version 4.3.2* Dav files extension can only be read by Amcrest. No app nor software can read this file. If the camera witnessed something, it will be impossible to send the video as a proof. ### 2/5 — Not good *2026-03-12, version 4.3.2* App always fails to load cameras very confusing also ### 2/5 — No updates *2026-03-11, version 4.3.2* User beware they don’t update this thing ### 3/5 — Server is dead *2026-02-17, version 4.3.2* Some days the server is not reliable and it can be days like that. Caméra is fine, though ### 3/5 — Needs Improvement *2026-02-02, version 4.3.2* The app is necessary when you have older and newer Amcrest cameras on your network and it is functional, but it has major network problems. The app will crash every single time the phone leaves Wi-Fi network and transitions to the cellular network. Also, it would be really nice if you could stream audio on more than one camera at one time when viewing multiple tile views. ### 3/5 — Server is dead *2026-01-19, version 4.3.2* Some days the server is not reliable and it can be weeks like that. Caméra is fine, though ### 3/5 — Server is dead *2026-01-17, version 4.3.2* Some days the server is not reliable and it can be days like that. Caméra is fine, though ### 4/5 — Server is dead *2026-01-03, version 4.3.2* Some days the server is not reliable. ### 3/5 — Server is dead *2025-12-20, version 4.3.2* The server is not reliable or need to unplug and replug the device. I use IP Cam Pro. You need to open a port in the forwarding and write the external IP address and write the open port that you chooses. Usually it’s 80 ### 1/5 — UTTERLY UNACCEPTABLE! *2025-12-15, version 4.3.2* I absolutely can’t comprehend how a company whose entire business model is predicated on the functionality of its mobile applications can release a product so fundamentally **DEFECTIVE**. This app is not just inconvenient; it is a monument to poor engineering. It is an abysmal, buggy, glitch-ridden, lag-infested catastrophe that barely manages to function, and when it does, the quality is utterly unacceptable! Let this be a final, definitive declaration: I will NEVER purchase another single AMCREST Product again. If the system allowed for it, I would not hesitate to give you the ZERO RATING you so richly deserve. This is a complete failure of product and a monumental betrayal of customer trust. ### 2/5 — Server is dead *2025-12-13, version 4.3.2* The camera are fine but the server is not always working so we can’t see. It can be like thus for days. I have to use an other IP cam app. The IP CAM VIEWER PRO but you need to open a port in the router settings ### 1/5 — PTZ functions are gone *2025-12-02, version 4.3.2* This app works ok once it’s set up but the cameras disappear at random times and they are a pain to set back up. The PTZ functions used to work but now they don’t. Very frustrating ### 2/5 — Server is dead *2025-11-16, version 4.3.2* The camera are fine but the server is not always working so we can see. I have to use an other IP cam app. The IP CAM VIEWER PRO but you need to enter the Ethernet IP or inside home IP and password and the camera brand manually ### 1/5 — Don’t purchase! *2025-11-14, version 4.3.2* This is the worst app in the worst security system ever made! Nothing works on here. I cannot view or monitor the cameras! Technical support has not helped at all! ## Most critical reviews (10 lowest-rated) ### 1/5 — File extension problem-server off line *2026-07-28, version 4.3.2* The server is always down. I use an other app. Dav files extension can only be read by Amcrest. No app nor software can read this file. If the camera witnessed something, it will be impossible to send the video as a proof. Server. Don’t buy Amcrest cam ### 1/5 — Not very good *2026-07-20, version 4.3.2* App doesn’t work like it should. Try to set a static IP address and the app crashes. You can’t log into your account to import devices, during setup, the app states no WiFi so you’re forced to use an Ethernet cable to set up the camera. Very inconvenient when your routers are in a not so accessible location. Looking for a different brand of camera. ### 1/5 — Poor to unusable *2026-07-16, version 4.3.2* Recordings don’t work, app sucks, weird time lags, I could go on forever ### 1/5 — iPhone App features failure *2026-06-15, version 4.3.2* I bought two Amcrest Camera's and set alerts only on one but push notices come up on the other that I do not have notices on. My last purchase!!! Also Camera does not always recover after internet or power outages! With so much technology out on the market they should have better services!! Also does not work with VPN!! ### 1/5 — Not a intuitive app *2026-06-06, version 4.3.2* The cameras are fine.. nonexistent costumer feedback/service option. So if you have an issue, you’re on your own. Wouldn’t purchase again. ### 1/5 — Can’t modify password *2026-03-29, version 4.3.2* Would give it 5 stars if I could modify password Page shows Old password New password New password But when old password is chosen nothing happens ### 1/5 — Unreliable *2026-03-27, version 4.3.2* ⭐☆☆☆☆ Completely Unreliable – Avoid This Camera The Amcrest 4MP UltraHD Indoor WiFi Camera IP4M-1051B is one of the most disappointing security products I’ve used. It does not record automatically, which makes it useless for security. A camera that fails at its core function is simply unacceptable. The app from Amcrest Technologies is terrible — constant bugs, connection issues, unreliable playback, and settings that don’t work properly. I followed all recommended steps (SD card, motion detection, schedules, resets), and nothing fixed it. Customer support was no help. Final verdict: This product is not reliable, not user-friendly, and not fit for purpose. Save your money and look elsewhere. ### 1/5 — Officially the worst app on app store *2026-02-16, version 4.3.2* This is by far one of the worst software experiences I’ve ever had. It feels like only about 5% of the app actually works as intended. I honestly don’t understand how it was approved for release. Instead of improving their existing app, the company seems to launch a new one every year—and somehow each version is worse than the last. I now have five different apps installed, and each one only performs a single limited function. None of them are properly maintained or meaningfully updated. Rather than fixing and improving what they already have, they just abandon it and release another poorly designed replacement. It feels disorganized and incredibly frustrating as a customer. Their desktop software is just as disappointing. What makes this especially frustrating is that their hardware is actually excellent—but the software completely undermines it. The company seriously needs to reconsider its software strategy and invest in a complete overhaul. Right now, the apps are damaging what could otherwise be a strong reputation. ### 1/5 — Mediocre at best *2026-02-09, version 4.3.2* This app is mediocre. And that is being nice. Every time you go into the app, you need to reopen all the cameras. So it takes a good 20-30 seconds to get all the cameras up, one by one. Then when you record feed from a camera, it saves in some proprietary format. You can export it out of the device, but then you have no way of viewing the video. Not sure if you could put it back on the device to view, but it is not practical. Additionally, it fills your device and if you are not careful, will brick your device until it is unusable. ### 1/5 — Don’t use them *2026-01-23, version 4.3.2* Terrible product, all was working after pulling my teeth out to get it working, then a few weeks later all stops again. Garbage product ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2026-06-29, version 4.3.2* Wonderful service and program. Highly recommend. ### 5/5 — Works For Me *2026-06-16, version 4.3.2* Very simple setup. Works great for me. I did have the Hard Drive go bad in my DVR. Bought a replacement drive on B&H Photo. Installed. No problems. Highly recommended. Note. Don’t buy Hard Drives from Amazon. I have had terrible luck. ### 5/5 — For some odd reason got it to work on a Mac Mini. *2026-06-06, version 4.3.2* I installed it and it popped up like it was already in my system. The company should be ashamed of themselves because they have a good product and yet they can't hire a good app guy. When your updates are two years old or more, they are bad but I got to do work. I also need to let you know I got it to work on a Mac Mini M4. ### 5/5 — Excellent *2026-04-21, version 4.3.2* Love it ### 5/5 — Convenient *2026-02-21, version 4.3.2* Gives me ability to see my cams while on the go form the phone ### 5/5 — Using for years *2025-05-21, version 4.3.2* Greatest free app ever! ### 5/5 — My opinion *2025-05-17, version 4.3.2* App is free and does good for what I am using it for. ### 5/5 — Am rest view pro! *2025-05-05, version 4.3.2* This is so cool, crystal clear view! Woooow. ### 5/5 — Great App! *2025-02-28, version 4.3.2* Easy to set up all my wired IP Cams, and has lots of features. They don’t collect your private data either! Definitely 5 Stars! ### 5/5 — Security *2024-09-19, version 4.3.2* Great camera provides a new level of security. Picture is crystal clear. Has a lot of great features. Trying them all. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*