# Ameelio Connect — Visits & calls w/ prisons

> Free app for scheduling prison visits and video calls with incarcerated loved ones. (iPhone/iPad app by Ameelio Inc.)

- Source: https://appshunter.io/ios/app/ameelio-connect/id1552990942 (this page in markdown: same URL + `.md`)
- Developer: [Ameelio Inc](https://appshunter.io/developer/1490665119)
- Category: Utilities, Social Networking
- Price: Free
- Rating: 4.90/5 from 2,058 App Store ratings · 23 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.1 · 59 MB
- Languages: American English
- Released: 2022-07-17
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ameelio-connect/id1552990942/reviews.md

## What is Ameelio Connect?

If you have an incarcerated loved one in certain US states* or Karachi, Pakistan, you can finally schedule in-person visits and face-to-face video calls in one place. With Ameelio Connect, become verified, schedule a visit or video call, receive a voice call, send messages, and connect with your loved one from anywhere — for free!

How it works 
- Locate your loved one in seconds using our facility directory
- Securely upload your ID to become verified**
- Schedule free video calls and visits every week
- Keep track of your upcoming events
- Check your sound and video pre-call
- Send live chat messages during video calls
- Connect face-to-face with your loved one in real time
- Receive free voice calls

Is it really free?
Yep! Ameelio believes that staying connected with your loved ones and paying for basic needs shouldn't be a tradeoff. You'll never have to pay for a video or voice call with us.

So, what is Ameelio anyway?
Ameelio is a nonprofit, and our mission is to build free-to-use communications technology to create a more humane and rehabilitative corrections system. You may recognize the name from our free mailing app 'Ameelio Mail: Photos to Prison', but we're only getting started.

When will Ameelio Connect be available in my facility?
If your loved one isn't incarcerated at facilities offering our service, don't worry too much. Ameelio is working hard with policymakers and correctional departments across the US and globally to make free video and voice calling a reality for everyone!

* US states with facilities offering Ameelio services currently include California, Colorado, Illinois, Indiana, Iowa, and Washington.
** In order to use the service, you must first receive authorization from the facility as an approved visitor.

## Key features

- Schedule in-person visits
- Schedule video calls
- Facility directory
- Visitor verification
- Send messages
- Track upcoming events
- Free voice calls

## What do users think of Ameelio Connect?

Overall sentiment: positive

**Pros**

- 👍 Convenient and easy to use
- 🚀 Works well with good connection
- 💕 Allows connecting with loved ones

**Cons**

- 🐛 Audio/video issues, freezing, and disconnections
- 🔌 Poor connection and network problems

**Commonly reported bugs**

- Frequent freezing and disconnections
- Compatibility issues on older devices

**Most requested features**

- Longer call duration
- Improved video quality

## Recent user reviews (10 of 23)

All indexed reviews: https://appshunter.io/ios/app/ameelio-connect/id1552990942/reviews.md

### 5/5 — The experience

*2026-05-07, version 42.0.0*

The connection was fantastic and there was no interruption

### 5/5 — Convenience

*2026-05-04, version 42.0.0*

Great way to communicate with loved ones from a distance. Very strict, so make sure you’re dressed appropriately and the approved people are only being shown & heard.

### 5/5 — Amazing

*2026-04-15, version 41.0.0*

It is amazing how far technology has come.  It maybe a short visit but to be able to see his face and have a conversation it allows us to keep in touch more.

### 5/5 — Awesome visit

*2025-07-11, version 39.0.0*

Very good besides the storm

### 1/5 — Parent

*2025-06-21, version 39.0.0*

Bad connection

### 5/5 — Nice and Convenient

*2025-03-24, version 38.0.0*

very convenient, easy to use.

### 5/5 — Time

*2024-12-06, version 35.1.0*

I love the time with my aunt but I’d love more… 55 mins isn’t enough… but I am thankful!

### 5/5 — Nice Visit

*2024-08-29, version 34.0.0*

I was nice to use Ameelio it worked fine

### 5/5 — Review

*2024-08-26, version 34.0.0*

Works really well I love it and it means a lot to be able to talk to my big sister

### 5/5 — Video chat- nice option service

*2024-05-10, version 32.0.0*

Nice

## Frequently asked questions about Ameelio Connect

### What does Ameelio Connect do?

Ameelio Connect is a free application designed to help you schedule in-person visits and video calls with incarcerated loved ones. It allows you to become verified, find facilities, manage your appointments, and communicate through messages and live chat during calls.

### Is Ameelio Connect really free?

Yes, Ameelio Connect is completely free to use. As a nonprofit organization, their mission is to provide free communication technology to foster a more humane corrections system. You will not be charged for video calls, voice calls, or scheduling visits through the app.

### How do I schedule a visit or video call?

To schedule, you first need to locate your loved one using the facility directory within the app. Then, you'll securely upload your ID to become verified as an approved visitor. Once verified, you can schedule free video calls and in-person visits each week.

### What facilities are supported by Ameelio Connect?

Currently, Ameelio Connect supports facilities in select US states including California, Colorado, Illinois, Indiana, Iowa, and Washington, as well as in Karachi, Pakistan. The organization is actively working to expand its services to more facilities nationwide and globally.

### Can I send messages through Ameelio Connect?

Yes, you can send live chat messages during video calls. This feature allows for real-time communication and helps you stay connected with your loved one during your virtual visits.

## Version history (last 5 releases)

### 43.0.0 — 2026-08-13

Bug fixes and performance improvements

### 42.2.0 — 2026-07-24

Bug fixes and performance improvements

### 42.1.0 — 2026-05-18

- Bug fixes and performance improvements

### 42.0.0 — 2026-04-27

- Bug fixes and performance improvements

### 41.0.0 — 2026-03-31

- Bug fixes and performance improvements

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## More apps by Ameelio Inc

- [Ameelio Mail: Photos to Prison](https://appshunter.io/ios/app/ameelio-mail-photos-to-prison/id1526489300)

All apps by Ameelio Inc: https://appshunter.io/developer/1490665119

## Related topics

[ameelio connect](https://appshunter.io/ios/topics/ameelio-connect) · [amelio](https://appshunter.io/ios/topics/amelio) · [amelio connect](https://appshunter.io/ios/topics/amelio-connect) · [emilio](https://appshunter.io/ios/topics/emilio) · [prison video](https://appshunter.io/ios/topics/prison-video) · [ameelio mail](https://appshunter.io/ios/topics/ameelio-mail) · [offender connect](https://appshunter.io/ios/topics/offender-connect)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*