# Amelia, Your Digital Employee

> AI-powered digital employee for business support, customer service, and transactions. (iPhone/iPad app by IPsoft, Inc..)

- Source: https://appshunter.io/ios/app/amelia-your-digital-employee/id1497589398 (this page in markdown: same URL + `.md`)
- Developer: [IPsoft, Inc.](https://appshunter.io/developer/1497589397)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 3 App Store ratings
- Age rating: 4+
- Requires: iOS 14.5 · 30 MB
- Languages: American English
- Released: 2020-02-12
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/amelia-your-digital-employee/id1497589398/reviews.md

## What is Amelia, Your Digital Employee?

Amelia from IPsoft is recognized around the industry as the market’s most-human AI™ agent used by premier global companies and brands.
 
With the recent introduction of a new avatar that allows her to display even greater human awareness and emotions through both look and speech, Amelia is a fully engaged Digital Employee that interacts with external customers and internal human colleagues for IT support, customer service and complex transactions. She delivers higher user satisfaction, improved Net Promoter Scores and superior experiences for everyone.  Amelia handles high-volume transactions through integrations with a company’s back-end systems, so human employees can concentrate on higher-value projects and tasks. With Amelia’s market-leading self-learning, intent recognition and natural language abilities, companies can build and deploy their own AI-powered use cases, further enhancing Amelia’s ability to quickly deliver business value by lowering operational costs, improving productivity and elevating customer experiences.  Amelia sets the pace for the creation of the future Digital Workforce, where digital and human workers are teamed together to make businesses better.

## Key features

- AI-powered customer service
- IT support automation
- Complex transaction handling
- Human-like avatar and interaction
- Self-learning capabilities
- Natural language processing


## Frequently asked questions about Amelia, Your Digital Employee

### What is Amelia's primary function?

Amelia functions as a digital employee designed to handle IT support, customer service, and complex transactions for businesses. It aims to improve user satisfaction and operational efficiency.

### How does Amelia interact with users?

Amelia utilizes a human-like AI avatar that displays emotions and awareness through look and speech. It engages with both external customers and internal human colleagues.

### What are Amelia's advanced capabilities?

Amelia boasts market-leading self-learning, intent recognition, and natural language abilities, allowing companies to build custom AI-powered use cases.

### What devices is Amelia available on?

Amelia is available on iPhone, iPad, and iPod devices, making it accessible across a range of Apple mobile products.

### How often is Amelia updated?

The latest version of Amelia was released on July 19, 2023, indicating regular updates to improve its functionality and performance.

### What is the age rating for Amelia?

Amelia has an age rating of 4+, making it suitable for a broad audience of users and businesses.

### What is the user sentiment for Amelia?

Amelia has received excellent user feedback, with a rating of 5.0 stars from 3 ratings, suggesting high user satisfaction.

### Does Amelia have ads?

The provided data does not specify if Amelia contains advertisements. Its monetization model is listed as free.

## Version history (last 5 releases)

### 2.4.2 — 2023-07-19

adjusted position for the Japanese avatar

### 2.4.1 — 2023-05-25

Showing static image for domains that set up to show no avatar
Fixed text chat UI under split screen mode

### 2.4.0 — 2023-04-06

Added uneeq avatar
Updated text chat UI

### 2.3.9 — 2022-03-19

Added SSML support for new avatar

### 2.3.8 — 2022-03-02

Changed avatar look

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*