# Ameren Mobile > Utility account management, bill payment, and outage reporting. (iPhone/iPad app by Ameren Corporation.) - Source: https://appshunter.io/ios/app/ameren-mobile/id874437332 (this page in markdown: same URL + `.md`) - Developer: [Ameren Corporation](https://appshunter.io/developer/874437335) - Category: Business - Price: Free - Rating: 4.70/5 from 13,162 App Store ratings · 139 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 37 MB - Languages: American English - Released: 2014-07-10 - Data updated: 2026-08-30 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ameren-mobile/id874437332/reviews.md ## What is Ameren Mobile? View your bill, make a payment, and report or check the status of outages from anywhere with Ameren Mobile. Ameren Mobile is a secure and free way to manage your Ameren account, to stay informed and in control. Additional features include the following: • Update payment method • Change contact or other profile information • One-touch dialing for Ameren customer service • Easy access to connect with Ameren on social media ## Key features - View bills - Make payments - Report outages - Check outage status - Update payment method - Manage profile information - Contact customer service ## What do users think of Ameren Mobile? Overall sentiment: negative **Pros** - 💡 Convenient bill payment - 👍 User-friendly interface - 🚀 Quick and easy to use - 📢 Helpful text alerts **Cons** - 🐛 Frequent crashes and login issues - 🔒 Security and privacy concerns - 🔍 Lack of detailed account information - 🤔 Inconsistent app behavior **Commonly reported bugs** - Immediate logout after login - Face ID/biometric login not working consistently - Inability to access account information - Payment processing errors **Most requested features** - Ability to view detailed energy usage data - Option to pay with credit/debit cards - Improved outage reporting and restoration updates - More customization options ## Recent user reviews (10 of 139) All indexed reviews: https://appshunter.io/ios/app/ameren-mobile/id874437332/reviews.md ### 1/5 — Sucks *2026-08-17, version 10.2.0* My smart meter was hacked twice this year so far and now for the past couple weeks the app says “Oops! Daily usage data is unavailable.” Ameren installed a new meter and reversed the charges and I couldn’t see daily usage for over a month. It worked for about a week now it’s always unavailable. Every few days the app made me have to go through setting up a finger print again too, which sucks. Never had problem with any other app and biometrics. Other than that, it’s swell when it works. Don’t know why it takes Ameren a couple days to push out everyone’s meter reading when they collect it daily and every 15 minutes. The smart pricing is a sham too. I had it for about a year and what a rip. And why didn’t Illinois approve plug in solar like other states. Friggin’ monopolies are psychopaths. Data centers moving in and raising rates for everyone else bc of s&d, yet the state and electric union don’t pass plug in solar. Another reason to gtf out of Illi! ### 1/5 — Logs off immediately *2026-08-06, version 10.2.0* I’ve uninstalled and reinstalled this app and every time I try to log in to my account it immediately logs me back out before I can see anything. I can’t even set up Face ID before it just start logging me out. ### 1/5 — Ameren kills the American dream *2026-07-31, version 10.2.0* Crooked monopoly with rates that change to grow at peak usage times leaving customers with an absurd bill. They make sure it doesn’t matter if you have solar panels lining your roof or if you’re a part of one of their lousy programs. Ameren will make sure they do what it takes to charge customers the most obtuse amount without a choice. ### 1/5 — White screen of Death *2026-07-24, version 10.2.0* App updated today 7/24/26. Still doesn’t work. Won’t load on updated iphone 14. Hasn’t worked in 2 years. Ameren still don’t care. ### 2/5 — App is always down *2026-07-22, version 10.1.0* I moved out into my first apartment on my own. First 3 days of me trying to get into Ameren was completely unavailable on app and online. Today I went to see my Usage and that part is unnaccessible. I cannot view how much I’m using. Everyday has been an issue using this app. ### 1/5 — Horrible *2026-07-07, version 10.1.0* Log in 20 million times and loads so slow. ### 1/5 — App doesn’t work *2026-05-05, version 10.1.0* This app is terrible anytime you login it spins logs you in and then it says your session has expired immediately after signing in. It just loops and loop like a never ending cycle. I now have to login via safari don’t waste your time downloading this app doesn’t do anything. ### 1/5 — Do not recommend. *2026-02-23, version 9.0.0* If I could give zero stars, I would. Glitches don’t even allow you to view your bill. Please fix this, Ameren! ### 1/5 — Useless *2026-02-19, version 9.0.0* You cannot login. Immediately after login the app logs you back out. No matter how many times you uninstall it continues to crash. ### 1/5 — Please fix *2026-02-17, version 9.0.0* My screen is just showing up all white, can’t see anything ## Frequently asked questions about Ameren Mobile ### What can I do with the Ameren Mobile app? The Ameren Mobile app allows you to manage your Ameren utility account from anywhere. You can view your bills, make payments, update your payment methods, and change your profile information. It also provides the ability to report power outages and check their status. ### Is the Ameren Mobile app free to use? Yes, the Ameren Mobile app is completely free to download and use. It offers a secure and convenient way to manage your Ameren account without any associated costs. ### How do I report an outage using the app? You can easily report a power outage directly through the Ameren Mobile app. The app provides a straightforward process to submit an outage report and also allows you to check the status of existing outages in your area. ### Can I pay my bill through the app? Yes, bill payment is a core feature of the Ameren Mobile app. You can view your current bill and make payments conveniently. You can also update your payment method within the app for future transactions. ## Version history (last 5 releases) ### 10.3.0 — 2026-08-21 Welcome to version 10.3.0! What's New? This version includes a handful of small enhancements and bug fixes. ### 10.2.0 — 2026-07-24 Welcome to version 10.2.0! What's New? This version includes a handful of small enhancements and bug fixes. ### 10.1.0 — 2026-04-26 Welcome to version 10.1.0! What's New? This version includes a handful of error handling updates. ### 10.0.0 — 2026-03-26 Welcome to version 10.0.0! What's New? This version includes framework upgrades and a handful of bug fixes. ### 9.0.0 — 2025-10-14 Welcome to version 9.0.0! What's New? This version includes framework upgrades and a handful of bug fixes. ## Apps similar to Ameren Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [Club Car Wash](https://appshunter.io/ios/app/club-car-wash/id6744944604) | 3.5 (110) | Free | Business | ## Related topics [spire gas](https://appshunter.io/ios/topics/spire-gas) · [spire energy](https://appshunter.io/ios/topics/spire-energy) · [amelio connect](https://appshunter.io/ios/topics/amelio-connect) · [amfie](https://appshunter.io/ios/topics/amfie) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*