# AmeriBen Engage — user reviews

> 12 indexed App Store user reviews of AmeriBen Engage by AmeriBen, rated 4.60/5 from 979 ratings.

- Source: https://appshunter.io/ios/app/ameriben-engage/id6737821723/reviews
- App overview in markdown: https://appshunter.io/ios/app/ameriben-engage/id6737821723.md
- Rating breakdown: 5★ 845 · 4★ 41 · 3★ 23 · 2★ 7 · 1★ 63

## Newest reviews (1 of 12)

### 1/5 — Worst update ever.

*2025-02-07*

Detailed claim breakdown is no longer available with Ameriben. I am unable to reconcile my claims with my provider billing.

**Developer response:** Hi, we apologize for any issue you might be having! Please contact AmeriBen Engage at MyAmeriBen.com for assistance.

## Most critical reviews (10 lowest-rated)

### 1/5 — No

*2026-08-30*

This app glitches way too much. I only open it when I’m having problems, and it makes whatever my original problem is feel worse.

### 1/5 — Not intuitive

*2026-07-01*

Have struggled with this app since my employer switched to Anthem. Not user friendly with clear links.

**Developer response:** Hi, we apologize for any issue you might be having! Please contact AmeriBen Engage at MyAmeriBen.com or (800) 786-7930 for assistance.

### 1/5 — Red tape

*2026-06-15*

You are making me jump through so much red tape to get a claim paid for a covered procedure. It has been almost a year and multiple appeals and medical letters of necessity sent and each time I call or the provider calls there are more forms that suddenly need to be completed. This is ridiculous!

**Developer response:** Hi, we apologize for any issue you might be having! EOBs are mailed to members. EOB information can be provided over the phone, please contact AmeriBen Engage at MyAmeriBen.com for assistance.

### 1/5 — Bad data

*2026-03-18*

List wrong primary doctor, states I need my annual exam which I just had two weeks ago!

### 1/5 — Garbage

*2026-02-17*

Have had to change my password three times and still can't log in. Garbage!

**Developer response:** Hi, we apologize for your account access issue! Please contact AmeriBen Engage at MyAmeriBen.com or (800) 786-7930 for assistance.

### 1/5 — No Apple Wallet ID option

*2026-02-09*

Why is there no option to add my ID card to Apple Wallet? It’s 2026. This app is so behind the technology curve. It functions slow and doesn’t have many features. It is essentially the website with no modern features.

### 1/5 — Terrible claims submission process

*2026-01-29*

You have to jump through hoops and give your left arm to find claims submission OA app. Big fat thumbs down

### 1/5 — Horrible

*2025-09-09*

Probably the worse insurance you can have. You have to pay for the insurance for an entire year before they actually cover anything. What a waste of money. What am I paying you for then

**Developer response:** Hi, we apologize for any issue you might be having! We are happy to go over things with you more in depth. Please contact AmeriBen Engage at MyAmeriBen.com or (800) 786-7930 for assistance.

### 1/5 — Everything about this company is horrible

*2025-08-04*

Login to desktop and can’t get same information as app.

**Developer response:** Hi, we apologize for any issue you might be having! Please contact AmeriBen Engage at MyAmeriBen.com or (800) 786-7930 for assistance.

### 1/5 — No way to chat with anybody!

*2025-04-16*

I need my insurance cards updated!

**Developer response:** Please contact AmeriBen Engage at MyAmeriBen.com for assistance.

## Most praised reviews (1 highest-rated)

### 4/5 — Decent with some opportunities

*2025-09-26*

The app itself is decent. I like being able to select my doctors in one visual and I like the communications in the app tailored from my employer. I would like to see a better user interface when seeing claims. The Anthem app does well at this. I want to see each claim individually and organized. I would also like to see the digital ID able to added to Apple Wallet. Those two fixes alone would make this five stars for me.

**Developer response:** Thank you so much for your review and feedback! We are always finding ways to improve and value your input.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*