# America First Credit Union — user reviews > 541 indexed App Store user reviews of America First Credit Union by America First Credit Union, rated 4.80/5 from 68,462 ratings. - Source: https://appshunter.io/ios/app/america-first-credit-union/id450324535/reviews - App overview in markdown: https://appshunter.io/ios/app/america-first-credit-union/id450324535.md - Rating breakdown: 5★ 61,164 · 4★ 5,702 · 3★ 687 · 2★ 257 · 1★ 652 ## What do users think of America First Credit Union? Overall sentiment: positive **Pros** - 🚀 Quick and easy banking - 🔒 Secure with card guard - 👍 User-friendly interface - 💰 Helps track spending - 🏦 Great credit union overall **Cons** - 🐛 Inconsistent app performance - 🕰️ Slow transaction updates - 🤔 Confusing account management - 🔍 Lack of search/filter options **Commonly reported bugs** - Pending charges not always shown - Login/authentication issues - Incorrect account balance displays **Most requested features** - Customizable budgeting tools - Ability to save payee information for transfers - Chronological sorting for bill pay history - Improved syncing between app and website ## Newest reviews (20 of 541) ### 2/5 — Downgraded Update *2026-08-25, version 9.0.260601* The latest update makes the platform look so messy. Nothing is as comprehensive as it was before. I liked when I could see everything from the main page and if I wanted more detail I would click on it, but now you gotta click into everything just to see what it is. Having the charges in parentheses and the remaining balance right underneath looks awful and confusing. You have to search for the category’s now instead of them just being in a list view; I don’t even know how to do subcategories anymore. I’m sure I could go on but I’m still relearning the platform. I’ve never been more sad to see an app “update”. ### 3/5 — I WANT THE OLD VERSION OF THE APP BACK *2026-08-25, version 9.0.260601* i personally think this new update makes the app less convenient to use and is also slower than the older version of the app. i am not happy with this version. ### 2/5 — New update *2026-08-25, version 9.0.260601* Please bring back the old version of the app, this update is slower, not as user friendly and too graphic. please bring back the old version. Thanks ### 1/5 — Terrible Update *2026-08-25, version 9.0.260601* I am not one to write reviews, but this new update is awful. I have loved the AFCU mobile banking app for years. It’s always been so easy to use, very user friendly, bright, clean, easy to see and read graphics and designs. The new update however is TERRIBLE! Not nearly as user friendly, design is clunky and hard to read. A lot of things that were so easy in the previous app are not easy anymore. You can’t write memos for transactions anymore. Feels like they went backward several steps instead of forward. AFCU, please go back to what you had before. It was the best, and this new update is the worst. ### 2/5 — Version 9.0 isn’t great *2026-08-25, version 9.0.260601* New version of the app isn’t great. Not easy to read deposits, transfers, etc. Organization is poor. Legibility is very low compared to old setup. Not any real options to customize. My accounts aren’t all visible. They keep rearranging. Terrible update. ### 2/5 — latest update no good *2026-08-25, version 9.0.260601* Overall it takes more clicks and a lot more scrolling to get basic tasks done like going to bill pay. Bill pay itself is the same as before, missing key features that the desktop version has. Breaks integration with 1password on some phones. ### 1/5 — Horrendous redesign/update *2026-08-24, version 9.0.260601* AFCU has had numerous redesigns and updates, and this one is by far their worst. The UI is clunky, cluttered, and buttons in the app simply do not work. The navigation menu often gets stuck and scrolls with the page. It’s clear this is a poorly-baked web app masquerading as a native iOS app. Does AFCU not do any UX testing?! ### 1/5 — New update is horrible *2026-08-24, version 9.0.260601* If it ain’t broke don’t fix it. Where is the option to enable Red for negative and Green for positive transactions? Why is it clumped all together on one long list instead of by days? What is with this smooth brain minimalist design? I really don’t mind updates but don’t take away features and not replace them with others. Layout is terrible hands down there is no positive there. Being able to see down to the penny on your accounts is nice but not necessary. ### 1/5 — bad update :( *2026-08-24, version 9.0.260601* please switch it back to how the app was before, this update is not good :( ### 1/5 — App is broken *2026-08-24, version 9.0.260601* I really liked the app before the recent update and now I can’t even log into the app at all. ### 1/5 — Horrible! *2026-08-24, version 9.0.260601* The new update is horrible! Impossible to look at, messy, can’t find what you are looking for, missing features. I dread when I need to login for something. Makes me not want to bank here. ### 1/5 — Disaster *2026-08-24, version 9.0.260601* This “update” is an absolute disaster. The new interface is horrible clunky, confusing, and a complete step backward. The account interface is broken. It does not work anymore. Basic functions that used to be simple and reliable are now glitchy, slow, or completely unusable. This is unacceptable for a credit union app that people rely on for their money. Whoever approved this release needs to own it. Fix it immediately or fire the people responsible for shipping this mess. Users shouldn’t have to deal with a broken banking app while you figure out how to undo this. Do better. Right now. ### 2/5 — New update SUCKS *2026-08-24, version 9.0.260601* The new update makes it more confusing… than easy tbh. ### 1/5 — No more notes or memos on transactions and it deleted my old notes *2026-08-24, version 9.0.260601* This is super frustrating ### 1/5 — Why *2026-08-24, version 9.0.260601* I absolutely loved the app prior. I used it daily, it was convenient and easy to use. This current app has given me nothing but problems. So much so that I’m looking into a different credit union ### 1/5 — New Update *2026-08-24, version 9.0.260601* I used to love how this app worked and looked, everything was super clear and easy to organize and use and understand with no issues. Now they recently did a new update revamping the entire look of the app which also changed the way it works and I absolutely hate it. It is so much harder to keep track of all your transactions and much harder to navigate in general. It's horrible. ### 1/5 — Garbage since the update *2026-08-24, version 9.0.260601* Garbage since the update ### 2/5 — New update sucks *2026-08-24, version 9.0.260601* The new layout and format of the online banking is terrible. I can’t tell what the purchases or payments are from and it’s much harder to read. ### 1/5 — Astoundingly Bad *2026-08-24, version 9.0.260601* Who authorized this redo of the app? Did they actually test the UX beforehand? Were they trying to build an experience that feels like 2007? Easily one of the worst “break everything good in the update” situations I have ever encountered. I’m not exaggerating or being dramatic when I say that I am considering moving all my money to another bank I use just to not have to deal with the new app. It is that bad. ### 1/5 — New update! *2026-08-24, version 9.0.260601* There are features I liked in the old app, that don’t exist in the new update. I like being able to hide accounts from my dashboard (yet keep the accounts in my budgeting and whatnot) so that I could be a better saver. If I see what I have up front it gives me more license to spend more. I think being able to personalize my dashboard would be great. There were things I looked at regularly like my budgets and net worth which were easy to see in the dashboard. Now I have to scroll to the bottom and click into two or three different things to see what I want. I know change is good to help keep our accounts safe, but I wish things would be kept relatively the same, so it is easier to accept the change. BTW I prefer how sleek the old app looked to the current one. Thanks! ## Most critical reviews (10 lowest-rated) ### 1/5 — Update is not good *2026-08-25, version 9.0.260601* Have to rotate your phone or click a transaction to see any useful information. The previous version was much better. Please bring it back. ### 1/5 — New update needs to be reversed *2026-08-25, version 9.0.260601* The new update is not great. Please fix app. Go back to what it was. ### 1/5 — Revert the new update *2026-08-25, version 9.0.260601* The AFCU app use to be so intuitive, really it’s what kept me around after 6 years. I would refer people to this credit union mostly because I loved the app so much. It was clean, fast, easy to use. The UI was set up so well. Kiss all of that goodbye with this new update. It’s hideous, ditching the clean white and blue interface with an ugly grey and blue clunkfest. It makes it really hard to track transactions, it won’t even let me transfer money to other AFCU accounts. Not one thing has been improved on with this update, it BLOWS my mind that this got green lit. Who passed this? This had to go through so many people to go live and no one had the gall to say maybe this is a bad idea? Are execs so far up their own butts that they didn’t once think this was a step backwards? Shame on you AFCU. Please revert the app! ### 1/5 — Latest update is horrible *2026-08-25, version 9.0.260601* The new update is awful. You can no longer see the full description of your recent purchases without having to manually select “toggle details” for EVERY. SINGLE. PURCHASE. I really hope they sort this out soon because I have only been dealing with it for a day and I’m already considering switching banks. ### 1/5 — Bring back the previous app! *2026-08-25, version 9.0.260601* The new app makes me feel like I’ve taken a time machine back a couple decades. It’s clunky and far less user friendly . I LOVED the previous app and feel the new one is a clear miss. ### 1/5 — Update is horrible! *2026-08-25, version 9.0.260601* Unbelievable Bad Update. If this doesn’t improve soon, I’ll be closing all accounts. Decades long customer. It’s shaking my confidence in America First! I won’t stay long. GET IT TOGETHER! ### 1/5 — Update has ruined the app *2026-08-25, version 9.0.260601* A simple, friendly, useful app has been gutted and replaced with trash. It now feels like I’m reading the fine print on a car warranty when I open the app. The app is so much harder to read, with poor color contrast and unclear fonts. Features that I regularly used, like the daily savings automatic transfer, have been removed. It’s harder to scroll through my accounts because it jumps from page one to page three and I have to scroll back to see page two. The app used to have an easy to interpret interface, that gave me an at-a-glance review of my accounts, which is completely lost. Transfers automatically select today’s date, even if the banking hours are over for that day. Previously the app would automatically forward the requested transaction to the next business day. Now the app fails to complete the transfer, and the blob of text telling you that the transfer failed is difficult to read with few clues how to fix it. ### 1/5 — New update is awful *2026-08-25, version 9.0.260601* The UX on the new update is terrible. Why can’t I see a vendors logo to see what the charge was for without clicking into it? Very weird update ### 1/5 — Horrible Update *2026-08-25, version 9.0.260601* If I could give it zero stars, I would. The new update is hard to read and not user friendly. ### 1/5 — App is down way too often. *2026-08-25, version 9.0.260601* They offer online banking, just don’t expect to use it whenever you want. I haven’t had access in days. The new AI or whatever they’re trying was not needed or wanted. Old version of app was better. They tried, and they failed. ## Most praised reviews (10 highest-rated) ### 5/5 — Go back to your previous version plz *2026-08-23, version 9.0.260601* This review is for the bank in general i know they messed up on the update but know they will switch it back. People only find time to review when they have a bad experience, well here is my review to help. ### 5/5 — Excellent system security *2026-08-16, version 8.14* America first has top notch cybersecurity. I really like how fast I can transfer money safely without worry and confident it will go to its right destination. ### 5/5 — Eye opening info *2026-08-13, version 8.14* Even if you know what you are doing it’s nice to see a breakdown of things so I appreciate the work put into this app ### 5/5 — Flawless *2026-08-10, version 8.14* The app works well and does have any issues. It’s been pretty good! ### 5/5 — Best bank app *2026-08-09, version 8.14* My parents have been using AFCU the whole time they have been married. Best bank ever! ### 5/5 — Works great *2026-08-09, version 8.14* Easy, intuitive interface without any glitches! ### 5/5 — Functionality and Organization *2026-08-07, version 8.14* This site does a great job showing where to find your credit card amount, and to find your spendings. It also does a great job telling you how much you’ve spent, and where you did it, which is neat. I appreciate how you can view your accounts and the overall way of looking for your info of the accounts on this site! ### 5/5 — Tina Bertoch *2026-08-06, version 8.14* America First Credit Union! Is THE BEST FINANCIAL INSTITUTION!!! I have ever been with!! I LOVE THEM!! Five ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Good banking *2026-08-01, version 8.11.1* Satisfied ### 5/5 — Good way to look at money *2026-08-01, version 8.11.1* Once you log into the app you see how much money you have and what you spent it one if you click it and you can see how much money that thing was and you can also put it into savings account to start saving! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*