# American Airlines Center App — Dallas Mavs & Dallas Stars

> Official app for American Airlines Center events, tickets, concessions, and arena navigation. (iPhone/iPad app by American Airlines Center.)

- Source: https://appshunter.io/ios/app/american-airlines-center-app/id1477723519 (this page in markdown: same URL + `.md`)
- Developer: [American Airlines Center](https://appshunter.io/developer/1477723518)
- Category: Entertainment, Sports
- Price: Free
- Rating: 4.60/5 from 1,820 App Store ratings · 20 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 68 MB
- Languages: American English
- Released: 2019-08-29
- Data updated: 2026-09-02
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/american-airlines-center-app/id1477723519/reviews.md

## What is American Airlines Center App?

The AAC App is the official app to enhance your experience at the American Airlines Center. Our new and improved app makes it easier to access and manage your tickets and memberships from one location. Browse concessions, check out upcoming events and plan your upcoming outings with just a few taps. 

- View Events
- Get Arena Information
- Use App to present your mobile tickets
- Get Directions and Parking Information
- Get Interactive Internal Arena Maps
- Social Media Content

## Key features

- Mobile ticket management
- Concessions browsing
- Upcoming event listings
- Arena information
- Interactive internal maps
- Directions and parking

## What do users think of American Airlines Center App?

Overall sentiment: negative

**Pros**

- ⭐ Escalators work well
- ⭐ App has useful features

**Cons**

- 🐛 Frequent login issues
- 🐛 Unreliable ticket transfer
- 🤯 Overly complicated interface
- 💰 High ticket fees

**Commonly reported bugs**

- App crashes when trying to log in
- Calendar feature doesn't work
- Ticket information not syncing properly

**Most requested features**

- Improve ticket management across different apps
- Add 'add to wallet' button
- Provide better instructions and support

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/american-airlines-center-app/id1477723519/reviews.md

### 1/5 — Yer page sucks

*2026-06-23, version 3.0.0*

I’m trying to buy plane tix n you are trying to sell my tix. Get a grip

### 1/5 — Ticket master

*2026-03-03, version 3.0.0*

Shows an error message when I try signing in with my ticket master account.

### 5/5 — Escalators

*2025-04-25, version 2.4.5*

Please fix the escalators! There’s a lot of handicap people out there.

### 1/5 — Unusable app

*2025-01-15, version 2.4.3*

this app is horrible. I have problems every single time I go to a concert or game. There is no "add to wallet" button in the app. I have spent hours with AAC staff both online and in person just trying to access my tickets. I have stood in line with many others experiencing the same issue. Please fix this app.

### 1/5 — Issues

*2024-12-14, version 2.4.3*

Can’t find my tickets after I downloaded them

### 1/5 — Would be great if it was reliable.

*2024-04-17, version 2.4.2*

Constantly logs you out for no reason. Often times doesn’t work and just gives an error message when trying to transfer - Usually at the most in opportune time. When it does work I recommend immediately moving the tickets to Wallet. It’s cool technology but loaded with bugs.

### 2/5 — Ticketmaster interface makes this much too complicated

*2023-12-18, version 2.4.0*

The AAC app requires a Ticketmaster account, even though the tickets were not purchased there. The interface between the two apps does not work well at all. I was forced to repeat the same actions multiple times, it timed out and had me try again several times and basically wasted a lot of time doing what should’ve been a very quick and easy download. Help and instructions are nonexistent.  There’s no reason to require two apps to do this. simply an over-complicated poorly executed piece of technology. Disappointing.

### 1/5 — Tough interface

*2023-10-04, version 2.4.0*

No longer stores contacts and you have to manually type in a phone number. This makes it incredible hard to send. Also it no longer shows the name of who you sent tickets to so you have no clue if you need to cancel.

### 1/5 — BASICALLY A SHORTCUT TO TICKETMASTER

*2023-04-12, version 2.3.2*

Does the AAC get paid by TicketMaster to sell their tickets for absurdly high fees? A $40 ticket, nope $100 with fees. If you wanted to make a useful app, CUT OUT THE MIDDLEMAN AND SELL THE TICKETS YOURSELF!

### 2/5 — Too many apps to access Mavs Stars and concert tix

*2023-02-10, version 2.3.2*

Wish I didn’t have to go through Mavs App and Stars App and AAC App to access different TIX why can’t it all be on one AAC app?  Make it hard to manage tickets.

## Frequently asked questions about American Airlines Center App

### What does the American Airlines Center App do?

The app is designed to enhance your experience at the American Airlines Center. It allows you to manage your tickets and memberships, browse concessions, view upcoming events, and get important arena information like directions and parking.

### How do I use my tickets with the app?

You can use the app to present your mobile tickets for entry to the venue. All your ticket and membership information is accessible from one central location within the app.

### Is the American Airlines Center App free to use?

Yes, the app is free to download and use. However, it does display advertisements.

### What kind of information can I find about the arena?

The app provides comprehensive arena information, including directions to the venue, parking details, and interactive internal maps to help you navigate the facility once inside.

### Can I see upcoming events and plan my visit?

Absolutely. You can browse upcoming events to see what's happening at the American Airlines Center. The app also helps you plan your outings by providing all the necessary information in one place.

## Version history (last 5 releases)

### 3.0.0 — 2025-09-19

Ticketing Updates

### 2.4.5 — 2025-03-28

Ticketing Updates

### 2.4.4 — 2025-03-14

Ticketing Enhancements

### 2.4.3 — 2024-09-26

Bug Fixes and Performance Updates

### 2.4.2 — 2024-02-04

Ticketing Updates

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*