# American Airlines

> Mobile app for managing flights, bookings, loyalty accounts, and travel information. (iPhone/iPad app by American Airlines.)

- Source: https://appshunter.io/ios/app/american-airlines/id382698565 (this page in markdown: same URL + `.md`)
- Developer: [American Airlines](https://appshunter.io/developer/382698568)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 4.80/5 from 1,472,742 App Store ratings · 3,119 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 318 MB
- Languages: American English
- Released: 2010-07-26
- Data updated: 2026-08-30
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/american-airlines/id382698565/reviews.md

## What is American Airlines?

With the American Airlines app, you’re covered with the information you need exactly when you need it. Curious about traffic to the airport? Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is? All of this info and more is available at your fingertips.

- Live Activities: Track your flight in real-time right from your Lock Screen, Dynamic Island and your Apple Watch's Smart Stack. 

- Lock Screen & Home Screen widgets: See your next trip's details with our dynamic widgets.

- Personalized home screen: See your next trip, AAdvantage® status, miles and Loyalty Points.

- Booking: Book your next trip along with our hotel, car, cruise and vacation partners right from the app.

- Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way.

- Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club® lounge or get directions to your connecting gate. 

- AAdvantage® account details: Review all the details of your AAdvantage® account right from your account dashboard. Not an AAdvantage® member? Sign up today.

- Seat selection: Choose or change your seat within the app. Just pick the one you’d like and change it on the spot. 

- Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your destination. 

- Save your trip: Your recently viewed trips are automatically saved in the app so you can easily grab the details for your next flight in seconds.

- Quick interactions: The American app utilizes Haptic Touch and is Apple watch compatible, giving you quick access to the most important info. 

- Wi-Fi access in the air: Don’t forget, on flights with Wi-Fi you can use the American app and aa.com at no cost. 

There’s a new group of flyers out there – The World’s Greatest Flyers. They know that having the right travel tools makes for a great experience.

The sky’s the limit with the American Airlines sticker pack! Let friends and family know that you’re traveling, headed to the Admirals Club® lounge to take it easy before taking off, snapping photos at 30,000 feet or that you’ve arrived.

Contact Us: 800-222-2377

## Key features

- Live flight tracking on Lock Screen and Apple Watch
- Mobile boarding pass
- Interactive airport terminal maps
- AAdvantage account management
- Book flights, hotels, cars, and cruises
- Track checked baggage
- Seat selection and changes

## Chart rankings

- #8 in Top Free · Travel (US App Store)

## What do users think of American Airlines?

Overall sentiment: negative

**Pros**

- 🚀 Convenient and informative app
- 🔒 Secure login process
- 👍 Helpful for navigating airports
- 👍 Tracks baggage status
- 👍 Provides real-time flight updates

**Cons**

- 🐛 Buggy and unreliable
- 👎 Poor customer service experience
- 👎 Inconsistent and confusing user experience
- 👎 Difficult to make changes or updates
- 👎 Lacking key features compared to competitors

**Commonly reported bugs**

- Login issues and inability to access account
- Trouble checking in and accessing boarding passes
- Inconsistent behavior when making changes or updates
- Compatibility problems with older devices
- Glitches with in-flight entertainment system

**Most requested features**

- Allow Canadian address entry
- Integrate with OneWorld alliance
- Improve in-flight entertainment options
- Provide more self-service options
- Enhance mobile boarding pass functionality

## Recent user reviews (10 of 3,119)

All indexed reviews: https://appshunter.io/ios/app/american-airlines/id382698565/reviews.md

### 4/5 — robi

*2026-08-26, version 2026.26*

very easy to use.

### 2/5 — Loyalty doesn’t pay anymore

*2026-08-26, version 2026.26*

AA has cut out so many perks for longtime customers, I’m not sure how much longer they will have the same amount of degree of dedication to the company.

### 5/5 — Amazing

*2026-08-26, version 2026.26*

Amazing app

### 5/5 — Great airline

*2026-08-26, version 2026.26*

Fly American frequently

### 5/5 — Works great

*2026-08-26, version 2026.26*

App is wonderful.  Can do just about everything here.

### 1/5 — Frustrating - takes so long to open

*2026-08-26, version 2026.26*

Cannot figure out how to log in with Face ID. Have to log in with a username and password every time I open the app. In line at security? Have to step out and hit “need help remembering password”. I just want my boarding pass. Two factor authentication is unnecessary and frustrating.

### 3/5 — Mr Tim Mccants

*2026-08-26, version 2026.26*

It was a little difficult to get through

### 5/5 — Great deals, easy to use

*2026-08-26, version 2026.26*

The app is easy to understand and follow. The deals are always good

### 5/5 — Smooth to Use

*2026-08-26, version 2026.26*

The app worked well on my iPhone. It loaded quickly, an advanced to the next screens well. It was a pleasure to use.

### 1/5 — Iphone version wouldn’t allow me to set a new password after having to call to reset my account.

*2026-08-26, version 2026.26*

There was no “continue” button. Fortunately I have a Samsung backup and the android version of the app worked. I must have spent an hour including the phone call, to get my reset “account” working. Courteous but terrible customer service.  Fortunately I knew better than to answer “yes” when the automated review asked if the Rep had fixed my problem. If they don’t stay on the line with you until you have your account working or at least ask if you would like them to, they have NOT fixed the problem.

## Frequently asked questions about American Airlines

### What does the American Airlines app do?

The app provides comprehensive travel management tools. Users can track flights in real-time, access mobile boarding passes, view interactive airport maps, book flights and travel partners, manage their AAdvantage account, and track their checked baggage.

### What are the key features of the app?

Key features include live flight tracking with Lock Screen and Apple Watch integration, mobile boarding passes, interactive terminal maps for easy airport navigation, AAdvantage account management, booking capabilities for flights, hotels, cars, and cruises, and baggage tracking.

### Is the American Airlines app free to use?

The app itself is free to download and use. While the app offers free Wi-Fi access on flights with Wi-Fi, there are in-app purchases available for booking flights, hotels, cars, and cruises through their partners.

### What devices is the American Airlines app compatible with?

The app is designed for mobile devices and is compatible with Apple Watch for quick access to flight information. It also utilizes features like Haptic Touch and is available on iOS devices, with widgets for Lock Screen and Home Screen.

### How can I use the app to manage my travel?

You can use the app to check in for your flight and retrieve your mobile boarding pass, find your way around airports with interactive maps, book your next trip, and keep track of your loyalty points and status. It also allows you to select or change your seat and track your luggage from departure to arrival.

## Version history (last 5 releases)

### 2026.26 — 2026-08-24

- You can now easily add or edit your meal request right in the app as early as 30 days before your trip.
- We've made it easier to enter passenger information when booking a trip in the app.

### 2026.25 — 2026-08-17

We're continuing to improve your app experience with bug fixes and performance improvements.

### 2026.24 — 2026-08-10

- Joining the AAdvantage® program just got easier. We've redesigned the enrollment experience with a simpler, faster and more intuitive sign-up flow, making it easier than ever to create an account and start enjoying your member benefits.
- Logged in AAdvantage® members can now update marketing email preferences in the app.

### 2026.23 — 2026-08-04

You can now opt in to TSA PreCheck® Touchless ID from your AAdvantage® account profile on the ‘Secure traveler information’ screen.

### 2026.22 — 2026-07-30

We're continuing to improve your app experience with bug fixes and performance improvements.

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## More apps by American Airlines

- [American Essentials+](https://appshunter.io/ios/app/american-essentials-plus/id1610784441)
- [AA Crew Check In](https://appshunter.io/ios/app/aa-crew-check-in/id1635212667)
- [GET STAT Mobile](https://appshunter.io/ios/app/get-stat-mobile/id1667009775)
- [Tower American Airlines](https://appshunter.io/ios/app/tower-american-airlines/id1671620965)
- [AA ECS](https://appshunter.io/ios/app/aa-ecs/id6498714782)

All apps by American Airlines: https://appshunter.io/developer/382698568

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*