# American Bank USA — user reviews

> 12 indexed App Store user reviews of American Bank USA by American Bank (LA), rated 4.30/5 from 102 ratings.

- Source: https://appshunter.io/ios/app/american-bank-usa/id6449194932/reviews
- App overview in markdown: https://appshunter.io/ios/app/american-bank-usa/id6449194932.md
- Rating breakdown: 5★ 80 · 4★ 3 · 3★ 4 · 2★ 3 · 1★ 12

## Most critical reviews (10 lowest-rated)

### 1/5 — Owner

*2026-06-28*

Great Service! App helps me keep on top of funds coming in and going out. Very reliable.

### 1/5 — Horrible app

*2026-06-26*

This app is down more than it’s useable. If I didn’t like the people at the bank so much I’d go to capital one

### 1/5 — American bank

*2025-11-06*

Dinosaur age app needs many upgrades

### 1/5 — I hate the new system!

*2025-08-10*

It’s never been so complicated to check my bank balance. I absolutely hate the new system. Wish we could go back to the old way.

### 1/5 — Not my favorite

*2025-07-30*

I have to enter my login information every time I login. It doesn’t remember me or keep the face recognition on.

### 1/5 — Customer

*2025-07-25*

Horrible system always done it can’t log in

### 1/5 — Hate It!

*2025-07-24*

I feel like this went back to the very beginning. It’s so elementary and outdated.  If they can’t get it on par with the larger banking apps, just give me back the previous version.

### 1/5 — Not good

*2025-07-24*

Original app was great, this one is really bad.

### 2/5 — Prefer previous version.

*2025-08-01*

Prefer previous version.

### 2/5 — Not the best

*2025-07-24*

Not even close to a good banking app. The old version was 100x better and had numerous other features to help you. Needs to be updated like the old version

## Most praised reviews (2 highest-rated)

### 5/5 — Hammond LA Businessowner

*2025-07-29*

Love the new app.  Intuitive and  meets my needs and preferences community banking where everybody knows your name and ready to serve you.  The way banking should be because it is as personal as it gets!

### 3/5 — Customer

*2025-11-05*

Frequently Requires password instead of using Facial recognition

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*