# American Federal Bank — user reviews > 79 indexed App Store user reviews of American Federal Bank by American Federal Bank, rated 4.60/5 from 325 ratings. - Source: https://appshunter.io/ios/app/american-federal-bank/id991403260/reviews - App overview in markdown: https://appshunter.io/ios/app/american-federal-bank/id991403260.md - Rating breakdown: 5★ 270 · 4★ 29 · 3★ 7 · 2★ 5 · 1★ 14 ## What do users think of American Federal Bank? Overall sentiment: mixed **Pros** - 👍 Easy to use and navigate - 👍 Friendly and helpful staff - 👍 Quick and easy transactions - 👍 Good for grouping purchases/payments - 👍 Security features are great - 👍 Handy banking 24/7 - 👍 Account at your fingertips - 👍 Shows pending deposits - 👍 Integrated Face ID **Cons** - 🐛 App doesn't update real-time - 🐛 Sign-on issues require phone restart - 🐛 Checks don't go in - 🐛 No features beyond account balance - 🐛 Very slow acting app - 🐛 Poor customer service (after hours) - 🐛 Not user-friendly - 🐛 App won't load - 🐛 Sign-in process is buggy - 🐛 Account not up to date - 🐛 Card locks up on vacation - 🐛 Help line has language barriers - 🐛 Menu bar obstructs scrolling - 🐛 Limited online deposit limit - 🐛 Old version was better (fewer steps) **Commonly reported bugs** - App doesn't update real time - Sign on issues require phone restart - Checks not processing - App won't load - Sign in process is buggy - Account not up to date - Menu bar pops up when scrolling transactions - Mobile deposit does not work - 3 wrong password attempts lock out user - Face ID failure treated as wrong passcode **Most requested features** - Vacation link for cards - Ability to increase card limit - Instant money transfers (weekends/anytime) - Credit score display - Ability to create different savings accounts with goals ## Newest reviews (14 of 79) ### 4/5 — Wes *2026-07-24, version 8.0.260601* You don’t have my cell number for 2 factor authentication ### 5/5 — BBA *2026-01-10, version 8.0.251200* Best banking app and I have several different institutions as depositories! Love this one. ### 5/5 — Client *2026-01-08* The folks that are employed at AFB Fergus Falls are very friendly,courteous and very helpful with my all my banking needs and issues ### 5/5 — Great App *2026-01-05, version 8.0.251200* Quick, easy, and intuitive ### 5/5 — Handy banking 24/7 *2025-12-12, version 8.0.251000* This is a great app for your customers!! ### 5/5 — Use of app *2025-12-11* The app is very easy to use.. it holds all of my accounts.. security features are great also. ### 5/5 — Client *2025-08-20* The folks that are employed at AFB Fergus Falls are very friendly,courteous and very helpful with my all my banking needs and issues ### 5/5 — Client *2025-07-19* The folks that are employed at AFB Fergus Falls are very friendly,courteous and very helpful with my all my banking needs and issues ### 5/5 — Great App *2025-04-08, version 8.0.5912* Very pleased with this App ### 5/5 — BBA *2025-03-31, version 8.0.5912* Best banking app and I have several different institutions as depositories! Love this one. ### 5/5 — The greatest bank *2025-03-10* The employees are so kind and always greet you was smile. ### 5/5 — Account at your fingertips *2025-03-09* I really like this app. It’s really easy to use and I can check my different accounts whenever I need to. I am really glad that I signed up for it! ### 5/5 — Review *2025-02-19, version 8.0.5912* Great app ### 5/5 — Works well *2025-02-08* This is a good app with many useful features. ## Most critical reviews (10 lowest-rated) ### 1/5 — App *2026-05-23, version 8.0.260300* App doesn’t update real time on my phone ### 1/5 — Horrible *2026-05-04, version 8.0.260300* Checks never go in ### 1/5 — No features aside from account balance *2026-01-27, version 8.0.251200* Can’t transfer, deposit, or even sign in with Face ID. ### 1/5 — Outdated *2026-01-03* Very slow acting app. Does not have a help option just like their after hours. Poor customer service. Not user friendly. Does not give you options for updating anything. Bank has poor after hour customer service some where over seas. And definitely has “bankers hours” during work week. ### 1/5 — Won’t load *2025-10-31, version 8.0.250500* The app is pretty annoying. I’ve had to delete and redownload the app multiple times because it won’t load. ### 1/5 — Outdated *2025-02-22* Very slow acting app. Does not have a help option just like their after hours. Poor customer service. Not user friendly. Does not give you options for updating anything. ### 1/5 — Not good *2024-12-21, version 8.0.5911* My account is never up to date, it’s frequently several days behind. This is frustrating. ### 1/5 — Outdated *2024-12-16* Very slow acting app. Does not have a help option just like their after hours. Poor customer service. Not user friendly. Does not give you options for updating anything. ### 1/5 — Not good *2024-01-10* My account is never up to date, it’s frequently several days behind. This is frustrating. ### 1/5 — Outdated *2023-12-20* Very slow acting app. Does not have a help option just like their after hours. Help line in kazistan or where ever those people are from hardly speak English. Are useless. ## Most praised reviews (10 highest-rated) ### 5/5 — Handy banking 24/7 *2026-08-10* This is a great app for your customers!! ### 5/5 — Great App *2026-08-10* Quick, easy, and intuitive ### 5/5 — Great App *2026-07-20, version 8.0.260601* Easy to use, Handy ### 5/5 — Client *2026-07-19* The folks that are employed at AFB Fergus Falls are very friendly,courteous and very helpful with my all my banking needs and issues ### 5/5 — Solid no frills *2026-07-01, version 8.0.260300* I use it a lot ### 5/5 — Great App *2026-05-17, version 8.0.260300* I enjoy using the app and grouping my purchases and payments. Top Shelf! ### 5/5 — C *2026-05-08* It works well but I often (weekly) need to turn my phone off/on to get the sign on to work. ### 5/5 — Client *2026-04-25* The folks that are employed at AFB Fergus Falls are very friendly,courteous and very helpful with my all my banking needs and issues ### 5/5 — Ms *2026-03-27, version 8.0.260100* Good ### 5/5 — The greatest bank *2026-01-10, version 8.0.251200* The employees are so kind and always greet you was smile. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*