# American Heritage VideoAdvisor

> Secure video chat and business interaction with financial professionals. (iPhone/iPad app by American Heritage FCU.)

- Source: https://appshunter.io/ios/app/american-heritage-videoadvisor/id1533437145 (this page in markdown: same URL + `.md`)
- Developer: [American Heritage FCU](https://appshunter.io/developer/493567781)
- Category: Finance, Business
- Price: Free
- Rating: 4.60/5 from 1,168 App Store ratings · 10 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 16 MB
- Languages: American English
- Released: 2020-10-03
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/american-heritage-videoadvisor/id1533437145/reviews.md

## What is American Heritage VideoAdvisor?

American Heritage Video Advisor lets you securely interact with professionals you trust from anywhere. The app allows you to video chat and conduct business all in one simple tool. 

While you are on the video chat with your trusted financial professional, you can do the following:Communicate in a personal, face-to-face experience.

See informative content your trusted financial professional shares with you.
Upload documents or images requested by the trusted financial professional.
Review contracts or agreements prepared for you.
Agree and approve documents and Terms of Use.
eSign loan applications, agreements, and contracts.
This app is a safe, enjoyable, and effective way to communicate with your trusted financial professional from wherever you are. 

* Data service charges may apply through your wireless carrier.

## Key features

- Secure video chat
- Document upload
- Contract review
- eSignatures
- Personalized communication

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/american-heritage-videoadvisor/id1533437145/reviews.md

### 1/5 — I

*2026-02-19, version 1.11026*

Their Thuggish bank techniques destroyed my credit.   

I would never do business with this credit union company

### 1/5 — An hour to wait

*2025-12-26, version 1.1869*

I waited an hour for someone to come onto the call.

### 1/5 — What about Android Users?

*2023-06-08, version 1.1.634*

Is there a link for Androids?

### 1/5 — Disappointed

*2022-09-02, version 1.1.628*

The background COLOR used once logged is extremely bad: blurry to the eyes, and looks very messy, confusing, and creates an unpleasant experience USING the new app. 

Please update the background color within the app to something clearer, whiter to facilitate a better experience using the app. 

The previous app was better in background color INSIDE THE APP. The outside color before logging in is extremely nice. The inside 0/10.

### 5/5 — Great service

*2022-08-27, version 1.1.628*

All my questions were answered . Very knowledgeable and professional . Also very courteous and professional manner .

### 5/5 — Jose

*2022-06-01, version 1.1.436*

Jose was extremely persistent and patient in resolving our problem.

### 1/5 — Video Chat

*2022-04-08, version 1.1.436*

I did not like the video chat.  It is difficult getting to speak to the same agent every time.  I was declined for a secure loan.  I have been with this credit union since 1983 and have never been denied a secure loan.  What is the risk to the credit union when I am putting up all the cash for the loan?  This is red lining at its highest level.  Even when I put up cash for a loan, the loan is denied because of the color of my skin.  This credit union is at its lowest level.  I cannot believe that I wasted 40+ years with such a racist organization.  And now, I can’t even deal with a live person.  This is totally unacceptable.

### 5/5 — Best Service ever

*2022-02-23, version 1.1.436*

So I haven’t seen any other bank that offers this specific service! Not to mention it actually great customer service which is something I’ll go miles for and look forward to when doing anything from getting a pedicure to online banking. It’s super fast and convenient and it’s just like getting service at the teller but faster! What a great service

### 1/5 — Connection issues

*2021-10-08, version 1.1.436*

I’m been trying to reach a rep for 30mins now and the app won’t connect. Very troubling

### 5/5 — Review

*2021-02-05, version 1.1.333*

Pleasant and very nice manner.  Easy to speak with.

## Frequently asked questions about American Heritage VideoAdvisor

### What does American Heritage VideoAdvisor do?

This application allows users to securely connect with trusted financial professionals through video chat. It facilitates business interactions, document sharing, contract review, and electronic signing of agreements.

### What are the key features of this app?

Key features include secure face-to-face video communication, the ability to upload documents and images, review contracts and agreements, and eSign loan applications and other documents. It aims to provide a safe and effective way to interact with financial professionals.

### Is American Heritage VideoAdvisor free to use?

The application itself is free to download and use. However, data service charges may apply through your wireless carrier for video calls and data usage.

### Who is this app intended for?

This app is designed for individuals who want to have secure, remote interactions with their trusted financial professionals. It's ideal for those who prefer face-to-face communication and need to manage financial documents and agreements digitally.

### Can I sign documents with this app?

Yes, a core feature of the app is the ability to eSign loan applications, agreements, and contracts. This allows for the secure and convenient approval of important financial documents directly within the application.

## Version history (last 5 releases)

### 1.11026 — 2026-02-16

Bug fixes and improved workflows

### 1.1869 — 2025-10-08

Improved reliability and workflow

### 1.1735 — 2024-02-03

Improved reliability and workflow

### 1.1.634 — 2022-11-03

Improved reliability and workflow

### 1.1.628 — 2022-08-06

Improved reliability and workflow

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## More apps by American Heritage FCU

- [American Heritage Mobile App](https://appshunter.io/ios/app/american-heritage-mobile-app/id1623781406)
- [American Heritage Business RDC](https://appshunter.io/ios/app/american-heritage-business-rdc/id6742755165)

All apps by American Heritage FCU: https://appshunter.io/developer/493567781

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*