# American Museum of Nat History — user reviews > 29 indexed App Store user reviews of American Museum of Nat History by Daniel Garcia, rated 4.80/5 from 384 ratings. - Source: https://appshunter.io/ios/app/american-museum-of-nat-history/id989800300/reviews - App overview in markdown: https://appshunter.io/ios/app/american-museum-of-nat-history/id989800300.md - Rating breakdown: 5★ 335 · 4★ 28 · 3★ 13 · 2★ 2 · 1★ 6 ## What do users think of American Museum of Nat History? Overall sentiment: negative **Pros** - 👍 Liked dinosaurs (ariana waskin) - 👍 Great museum (jeffscatliff) **Cons** - 💸 Paywall for basic features - 💸 In-app purchases are a scam - 💸 Useless without payment - 💸 Content is minimal after payment - 💸 Maps are not decent - 💸 Not the real app - 💸 Total rip-off - 💸 Pathetic and a waste of money - 💸 Not worth a nickel - 💸 Badly made apps - 💸 BS App, pay for it - 💸 In-app purchases kill the app - 💸 Not easy to navigate - 💸 Nothing to see - 💸 No search feature - 💸 No functionality - 💸 Minimal value even after paying - 💸 Free download gives nothing - 💸 Upgrade required for basic use - 💸 Pop-up paywall on every selection - 💸 Nothing available without paying - 💸 Blurry and barely readable maps - 💸 Total scam, every tab leads to upgrade - 💸 No maps without payment - 💸 Have to pay to see inside the museum - 💸 Total waste of money - 💸 Not what it says - 💸 Comprised of teasers and in-app purchases - 💸 Constantly prompts to upgrade - 💸 No useful information - 💸 Default to required in-app purchase **Commonly reported bugs** - Retrieving information only - Login screen freezes - Incompatible with older devices **Most requested features** - Section on European history - Free access to maps and tours - More in-depth content - More images of dioramas and stories - Current exhibits information - Search feature - Functionality ## Newest reviews (16 of 29) ### 1/5 — Should have read the reviews first *2018-07-28* All of the reviews to date are accurate. The free download gives you nothing. The $2.99 upgrade, required to basically see anything, is also of limited value. No search feature. No functionality. They should be a shamed of themselves. **Developer response:** Thank you for your feedback. We are very sorry you have had a bad experience with the app. We are trying to improve it in a daily basis. We are working on your suggestions and will update the app as soon as the work is done. Thank you. On the other hand, if you are not happy with the product we can always process a refund. Please email us to contact@etips.com and we can work it from there. Thank you and sorry for the inconvenience that this might have caused you. ### 1/5 — Don’t waste your time downloading *2018-06-21* You post at the museum download this app to help you through the museum. Why download it and then when you click on something it’s oh for $2.99 you can unlock the features. This is a crappy rip off. I’ll just take a map at the museum. **Developer response:** Thank you for your feedback. We are very sorry you have had a bad experience with the app. We are trying to improve it in a daily basis. As you may know there are many revenue models within the apps and we have decided to use the freemium model (free to download with locked content). We have never implied anything other than that. Even if you look at the app store page, it says that the app contains In App Purchases and it shows a price for each one of them. On the other hand, if you are not happy with the product we can always process a refund. Please email us to contact@etips.com and we can work it from there. Thank you and sorry for the inconvenience that this might have caused you. Please check out our new free app "Tours & Travel" https://itunes.apple.com/app/tours-travel/id886459427?mt=8 Thank you ### 1/5 — Pathetic! Waste of money *2018-06-09* I should of listened to the reviews here...I was expecting a more in depth tour of the museum...more images of dioramas and stores of them...current exhibits...basically useless except for the most basic information about the museum which you can get on the web! Waste of money **Developer response:** Thank you for your feedback. We are very sorry you have had a bad experience with the app. Please email us to contact@etips.com and we can work it from there. All refunds are process by Apple. Thank you and sorry for the inconvenience that this might have caused you. ### 1/5 — Useless piece of crap! *2018-05-12* Downloaded the app to get the map of the museum and they offer it to buy for $2.99! I have already bought a ticket for $33, why do you want to charge me more just to navigate the museum:( **Developer response:** Thank you for your feedback. You can download a free version of the app here: https://itunes.apple.com/us/app/tours-travel/id886459427?l=es&ls=1&mt=8 In the other hand this app is integrated with the one you already downloaded so you do not have to purchase the tickets again. ### 1/5 — Literally unusable *2018-04-24* Each selection from the opening screen is a pop-up paywall. There is nothing available without paying. Do not bother. **Developer response:** Thank you very much and we are sorry the hear that. It is only 1 payment to unlock the content. The reason behind this is for travelers to be able to enjoy everything in an offline mode without paying for roaming charges while they travel. Even being able to use geolocalization capabilities such as GPS or Augmented Reality without being connected to your cell phone provider. We hope you understand and if you have any other question, please do not hesitate to get back to us. Thank you. ### 1/5 — USELESS!!!! DO NOT!!!! *2018-02-28* I have no problem wasting money on useless things but this had absolutely zero value. Even the maps were blurry, barely readable. I only downloaded because I couldn’t find a docent. It’s was an exercise in futility I didn’t know existed. **Developer response:** Thank you for your feedback. We are very sorry you have had a bad experience with the app. We are trying to improve it in a daily basis. We are working on your suggestions and will update the app as soon as the work is done. Thank you. On the other hand, if you are not happy with the product we can always process a refund. Please email us to contact@etips.com and we can work it from there. Thank you and sorry for the inconvenience that this might have caused you. ### 1/5 — Shame on you *2018-01-22* What an awful app. It’s a total scam. Every tab takes you to a upgrade for 2.99 page.....Instead of free just put 2.99 and save us the trouble of downloading. **Developer response:** Thank you very much and we are sorry the hear that. It is only 1 payment to unlock the content. The reason behind this is for travelers to be able to enjoy everything in an offline mode without paying for roaming charges while they travel. Even being able to use geolocalization capabilities such as GPS or Augmented Reality without being connected to your cell phone provider. We hope you understand and if you have any other question, please do not hesitate to get back to us. Thank you. ### 1/5 — Pérdida de tiempo *2017-11-24, version 1.12* Si no pagas no hay mapas, se acabó la utilidad de la app. ### 1/5 — HORIBLE *2017-06-17* The fact that you have to pay to just see the inside of the museum wants me to leave this app at 0 stars ### 1/5 — Useless *2017-06-07* Total waste of money - should have the ability to give zero stars ### 1/5 — AMNH *2017-01-15, version 1.8* Not what it says. Nothing to do with AMNH except it purports to sell a guide once you buy initial AMNH "guide," which was a couple of pictures of Museum. Not worth a nickel and they got me for $2.99. ### 1/5 — RIP-OFF *2016-11-21, version 1.7* Don't buy - comprised of a few teasers and the rest are in-app purchases! Want my money back. Very disappointing! Horrible! ### 1/5 — Total ripoff *2016-01-01, version 1.5* Don't waste your time with this. Use the official app from the museum instead. Constantly prompts you to upgrade to maps that aren't relevant and provides no useful information once you get to the museum. ### 1/5 — Not easy to navigate *2015-08-02* And not much to see either. A simple guidebook would be better. What is it with museums generally and their badly made apps? ### 1/5 — BS App *2015-06-19* This is a pay for app. Do not be fooled and don't download unless you plan on paying the 1.99 because there is nothing on the unpaid version. ### 1/5 — in app purchases kill this app *2015-06-02* Anticpated a normal museum app, but this appears to default to a required 1.99 in app purchase to get beyond the first screen. Am I missing something? ## Most critical reviews (10 lowest-rated) ### 1/5 — HATE IT *2020-08-11* You shouldn’t even look at this app of a second why do you need to bye stuff SOOOOOOOO ANNOYING ### 1/5 — Not the real one *2020-01-15* Not the real app ### 1/5 — No vale *2019-12-13, version 1.14* No vale para nada ### 1/5 — Completo timo *2019-03-27, version 1.13* No vale para nada. Ni siquiera tiene unos mapas decentes de las plantas ### 1/5 — App is a scam *2019-03-20* Download the official app from the museum itself. It’s free, works well, and doesn’t try and swindle you with in-app purchases that do nothing. ### 1/5 — Waste of money *2019-03-03* Don’t waste your money on the in-app purchase. I paid to get access to tours and audio guides at the American Museum for Natural History and except for some very generic texts I did not get anything, no augmented reality, no audio guides. Waste of money. ### 1/5 — Useless *2019-01-27* Every single thing I clicked on to try to find my way around the museum was locked unless I upgraded to the paid version. **Developer response:** Thank you very much and we are sorry the hear that. It is only 1 payment to unlock the content. The reason behind this is for travelers to be able to enjoy everything in an offline mode without paying for roaming charges while they travel. Even being able to use geolocalization capabilities such as GPS or Augmented Reality without being connected to your cell phone provider. We hope you understand and if you have any other question, please do not hesitate to get back to us. Thank you. ### 1/5 — Scam *2018-12-26* Pay for museum entrance, then have to pay to use most of the “free” app? Scam! **Developer response:** Hello, Thank you for reaching out, we are very sorry for the inconvenience. All refund are process by Apple, please follow the next instructions: *Launch App Store. *Click on App Store. *Login to your iTunes account, if you're already logged in click on your email in the upper right corner of App Store. *Click on “Purchase History” *Select the app that you want a refund for. *Click on “Report a Problem” Thank you ### 1/5 — Total waste of my time and data! *2018-12-26, version 1.13* Do not download it. ### 1/5 — No content without pay. Content after payment minimal *2018-08-09* Only a short article per exhibition room. No explanations etc. Maps are the same as on the flyer. Unbelievable that I have to pay to get nearly nothing. Don’t do it. **Developer response:** Hello, Thank you for reaching out, we are very sorry for the inconvenience. All refund are process by Apple, please follow the next instructions: *Launch App Store. *Click on App Store. *Login to your iTunes account, if you're already logged in click on your email in the upper right corner of App Store. *Click on “Purchase History” *Select the app that you want a refund for. *Click on “Report a Problem” Thank you ## Most praised reviews (3 highest-rated) ### 5/5 — Dinosaurs *2021-07-04* I like them. ### 4/5 — You forgot Europe *2025-06-17, version 1.17* Great museum, but why no section on European history? You remembered everybody else… ### 4/5 — Bad *2021-02-25* It only says retrieving information --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*