# AmericanBank Personal — user reviews

> 7 indexed App Store user reviews of AmericanBank Personal by American Bank, N.A., rated 4.10/5 from 58 ratings.

- Source: https://appshunter.io/ios/app/americanbank-personal/id1398899646/reviews
- App overview in markdown: https://appshunter.io/ios/app/americanbank-personal/id1398899646.md
- Rating breakdown: 5★ 39 · 4★ 4 · 3★ 4 · 2★ 4 · 1★ 5

## Most critical reviews (7 lowest-rated)

### 1/5 — Can’t view accounts

*2025-09-02*

I keep on getting access is forbidden by server when I try to open the app

### 1/5 — Weak features

*2023-10-27*

This app is way behind in features that most banks provide. Bank was once progressive with its technology and now seems to be way behind.

### 1/5 — Not working

*2021-08-06*

Had it for like two days it worked fine and on the second day it’s not allowing me to login to my account ?!

### 1/5 — Not loving it

*2021-05-20*

It won’t let me log in at all and I have the correct information I need to view my account now this is just flat out ridiculous

### 2/5 — Loved this until....

*2018-10-18*

I just got the iPhone XR and used to have the 7 Plus, but it won’t open at ALL on the new iPhone. Please fix this as I need to view my account and this is the easier option for me. My mother also got the iPhone XR and the app doesn’t work on her phone either.

**Developer response:** Thank you for the feedback!  We are continuing to improve our mobile platform and would love to work with you to get the app working on your current device.  Please call our Customer Service at 800-257-8316 and we will connect you with our Mobile Banking team.

### 2/5 — Poor upgrade

*2018-10-18*

This app is the newer version when American Bank changed systems. Unlike the older app, this app does not show running balances on your accounts and not let you make external transfers. Needs a lot more work.

**Developer response:** Thank you for your feedback. We are committed to providing excellent mobile products and services to our clients and are currently working to implement the features you mentioned and more! To learn more, call us at (800) 257-8316 and we will connect you with our Mobile team.

### 5/5 — Great App

*2023-03-25*

This is a great app have not had any issues so far however I’m not understanding why the app hasn’t updated in 11 months

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-02.*