# Amerifirst Home Mortgage — user reviews > 12 indexed App Store user reviews of Amerifirst Home Mortgage by Amerifirst Financial Corporation, rated 4.80/5 from 1,292 ratings. - Source: https://appshunter.io/ios/app/amerifirst-home-mortgage/id1435918069/reviews - App overview in markdown: https://appshunter.io/ios/app/amerifirst-home-mortgage/id1435918069.md - Rating breakdown: 5★ 1,135 · 4★ 94 · 3★ 28 · 2★ 15 · 1★ 20 ## What do users think of Amerifirst Home Mortgage? Overall sentiment: neutral **Pros** - 🚀 Easy sign-up and auto pay - 👍 User-friendly layout and information - 💡 Helpful for managing mortgage **Cons** - 🐛 Login issues and password resets - 🔍 Difficulty recognizing existing auto-pay setup **Commonly reported bugs** - Login screen not working for some users - App sections cut off on certain devices **Most requested features** - Clearer indication of existing auto-pay setup - Improved compatibility with older devices ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work! *2022-08-25, version 5.1.5* I logged in to the loan administration website and that worked I tried logging in using precisely the same details on this app, said I wasn’t registered Useless **Developer response:** We are sorry to hear that you were unable to access your loan through our mobile app. We would appreciate the opportunity to research this further. Please contact us at 844-814-7788 between the hours of 8am-7pm ET Monday through Friday so that we can obtain more details (your name, loan number, etc.) to look further into this issue. Thank you. ### 2/5 — Difficult trying to make payment *2021-12-15, version 5.1.5* This is one of the most difficult do use when trying to make the payment you don’t know if you already set it up as an auto pay to come out because it doesn’t show you if you already said it to come out automatic so you’re free that you’re making the payment twice. Should be an easier process to recognize if you’ve already set up a reminder to pay on the side. **Developer response:** Thank you for the feedback regarding our mobile application. Currently, there are two ways to determine if there are scheduled payments on your loan. On the first tile that is presented when you log in, 'Next Scheduled Payment' information should be listed about halfway down in that tile. It will either display the next payment date and amount that is scheduled or indicate 'You don't have a payment scheduled'. The other way is to choose 'View Loan' from that first tile, then choose 'Payment Center'. There is an option on that page of 'Payment schedule/View your scheduled payments' that will display any scheduled payments. If you are not seeing either of those options for your loan, please reach out to us at 844 814 7788 so we can investigate further. ### 2/5 — iPhone XR *2019-04-22, version 1.0.0* Certain parts of the app, the sections are cut in half and unable to read. ### 3/5 — Nice when it works *2020-12-18, version 3.1.18* This is a great app when it lets you log in. Seems like every few months I have to call customer service and have my password reset. I don’t understand why this happens. **Developer response:** We apologize that are you are having issues with the password not working every time. The password should not reset itself and should only require you to change it every 180 days. If you continue to have an issue with the password, please contact Customer Care at 844-814-7788 and ask them to elevate this to the Servicing Solutions team for further research/review. ### 5/5 — Auto pay *2022-07-06, version 5.1.5* Wow!! Signing up was so easy. Thanks **Developer response:** Glad to hear that the process was easy. Thanks for the great rating! ### 5/5 — Love the app! *2021-12-28, version 5.1.5* Easy to use and figure out schedules and extra payments! **Developer response:** Albinorhino74- thank you so much for the great rating. We are glad to hear you are enjoying using our mobile application! ### 5/5 — Doesn’t work anymore *2020-09-26, version 3.1.18* Was working fine, for months. Now it’s saying I’m not registered and it won’t let me get past the login screen. Too. Ad because I really liked it. Update, I was able to reset my password and I now can access my mortgage and all is well. **Developer response:** We are sorry to hear that you are having issues accessing the site. If you haven't yet done so, please reach out to our Customer Care department at (844) 814-7788 and we will be happy to assist you. ### 5/5 — Happy *2020-02-06, version 2.0.0* Easy and convenient and didn’t make it difficult to pay more toward my principal. ### 5/5 — Great app *2019-01-08, version 1.0.0* Very nice app. User friendly. Shows all your info in once place. Very impressed with the layout ### 5/5 — Very informative *2018-11-11, version 1.0.0* This app has provided insight to information on my mortgage that I never knew about. Very helpful ## Most praised reviews (2 highest-rated) ### 5/5 — Love this app *2018-11-09, version 1.0.0* Great app 5/5 ### 5/5 — Great and convenient app! *2018-11-08, version 1.0.0* Everything you need for your mortgage in one app! Very handy and provides so much information! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*