# Ameriflex — user reviews > 34 indexed App Store user reviews of Ameriflex by Interflex Payments LLC, rated 2.22/5 from 65 ratings. - Source: https://appshunter.io/ios/app/ameriflex/id1492393085/reviews - App overview in markdown: https://appshunter.io/ios/app/ameriflex/id1492393085.md - Rating breakdown: 5★ 12 · 4★ 4 · 3★ 2 · 2★ 6 · 1★ 36 ## Newest reviews (11 of 34) ### 2/5 — Bug *2025-06-03, version 2.0.22* Unable to go back to the menu after viewing the image submitted for claim proof ### 1/5 — If I could rate this 0 stars I would *2023-05-11, version 2.0.20* Possibly one of the worst apps I have ever had the misfortune to have to use. Absolutely abysmal experience with dead ends dead links and constant crashes. ### 1/5 — Won’t even let me log on *2023-03-29, version 2.0.18* I reset the pw and everything but can’t get in. Only through the website. ### 1/5 — Picture integration doesn’t work *2023-02-18, version 2.0.18* App is all up to date and now I’m trying to take a picture of my explanation of benefits and it doesn’t move to camera or prompt me to allow camera access. Hot garbage. This should be easier. ### 1/5 — App doesn’t sync with website *2022-12-29, version 2.0.18* Why are there separate logins for the website (username) and app (email)? The only things that sync are the account balances. Claims submitted through the app don’t show up on the website (even after 24 hours). ### 1/5 — What a let down… *2022-10-21, version 2.0.15* This app needs a lot of work before it is ready for the public. Even the chat on the website told me to go to the old version to se my current total. ### 1/5 — Why fix if it isn’t broken??? *2022-10-14, version 2.0.15* The old app has Face ID support and much better interface. This new app is done by a different team with a bunch of junior developers. A major downgrade. ### 1/5 — Face ID❓🤷🏽‍♂️❓ *2022-09-20, version 2.0.14* When are you going 2 update this app and include ( FACE ID ) Iphone 14 is out and still no face id🤦🏽‍♂️ ### 1/5 — Old app was BETTER!!! *2022-06-11, version 2.0.14* When logging in you have to enter your password everytime which I never remember and you don’t have the capability of scanning products to see if it’s eligible on your FSA account. Need to upgrade the system or go back to the old way! ### 1/5 — Verify button does not work *2022-05-30, version 2.0.14* I need to reset my password because I had forgotten it, however, when I click forget password and then type in my email to verify that it is me, I am not able to click the “verify” button. I am, however, able to click on “cancel”. ### 2/5 — Old app is better. *2021-09-17, version 2.0.10* I liked the old app better. You could scan items to see they were eligible for Using fsa. It won’t save my password or let me use facial ID like the the app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sucks *2026-07-08, version 2.0.23* This app rarely works. Basically useless ### 1/5 — Login issues *2025-12-22, version 2.0.22* Well, I’m not sure how good the app is because it doesn’t let me login. An endless spinning gear icon…fix this please!! ### 1/5 — Do better *2025-06-25, version 2.0.22* From not being able to close photos to things not uploading properly this app is so poorly built out I wish I could give it zero stars ### 1/5 — They deny everything *2025-02-24, version 2.0.22* They deny even legitimate claims like prescription medication. ### 1/5 — What a horrible app *2025-01-30, version 2.0.22* I try to use this app to check FSA and Transit benefits. It works 10% of the time. It’s full of bugs and the website is trash. Need to speak with HR about not using this service. ### 1/5 — Hasn’t worked yet *2024-07-23, version 2.0.22* This app has yet to even work. When I open the app? The screen stays white! ### 1/5 — Outdated app *2024-03-15, version 2.0.21* As a software developer, this is just simply an old, bad application. It constantly lags. It is very difficult to know what is going on when every page is stuck loading with each click. I got an SSL error saying error code -1200 because a secure connection could not be made to the server… but how can an average user be expected to understand that or know how to troubleshoot. This is especially concerning when this app deals with potentially a lot of money, it does not make me feel confident at all. My guess is that it is a giant mess software-wise that isnt changing for political reasons. I would suggest re-doing the whole thing with fresh developers. ### 1/5 — App won’t work *2024-01-04, version 2.0.20* App stopped working and won’t open properly ### 1/5 — Forget it!!! *2023-11-13, version 2.0.20* Never lets you login, constant errors and being locked out ### 1/5 — App sleeping at night *2023-10-12, version 2.0.20* This app was so slow to tell me my password was wrong and when I clicked forgot password and entered my email then verify, nothing happened at all. And on the website there was an error trying to submit a claim at 7pm PT. What is going on with their tech tools?!? ## Most praised reviews (10 highest-rated) ### 5/5 — Works *2026-03-17, version 2.0.22* Works for me. iOS 18 ### 5/5 — Works and does what it needs to do *2024-07-03, version 2.0.22* The app is easy to use and does what I need it to do: shows the balance of my HSA, lets me see history of purchases, and lets me file claims to reimburse myself from my HSA. Haven’t had any issues with it ### 5/5 — Works Great for Me *2024-05-02, version 2.0.22* No problems at all. Works perfectly for me. 05/2024 ### 5/5 — Easy to use! *2021-02-12, version 1.9* Easy app to use and helps with hassle of substantiations. No need to mail, fax or email in as I can easily load a picture from my photo library or take a picture of an itemized receipt or EOB. ### 5/5 — Easy to use *2021-02-12, version 1.9* Great app that makes it easy to access my FSA info, submit claims, etc. ### 5/5 — Simple to use *2020-12-01, version 1.8* Lets me manage my FSA and submit claims. ### 4/5 — Face ID or Passwords Enabled *2022-08-08, version 2.0.14* Please, please, please allow this app to use Face ID or at least let Apple Passwords ask me if it wants to remember my log-in. Decent app. No problems except having to remember my UN & PW. ### 4/5 — Face ID? *2022-03-13, version 2.0.14* The app is fine, and I’ve had no issues with it. Would be 5 stars if I didn’t have to remember login and password. How about making Face ID an option? ### 3/5 — No back button *2024-03-01, version 2.0.21* This is a very buggy app. I find submitting claims easy, but the lack of a ‘Back’ button means I have to close the app everytime I need to go back. Please find the bug in your code and fix this issue. ### 2/5 — Chat doesn’t work. *2025-08-29, version 2.0.22* Don’t waste your time with the chat function. It doesn’t work well at all. Save yourself the time and just call them. The app is good to tell you how much money you have left though. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*