# Amerigroup — user reviews > 50 indexed App Store user reviews of Amerigroup by AMERIGROUP CORPORATION, rated 4.87/5 from 6,894 ratings. - Source: https://appshunter.io/ios/app/amerigroup/id1476588279/reviews - App overview in markdown: https://appshunter.io/ios/app/amerigroup/id1476588279.md - Rating breakdown: 5★ 6,034 · 4★ 348 · 3★ 93 · 2★ 21 · 1★ 70 ## What do users think of Amerigroup? Overall sentiment: negative **Pros** - 👍 Excellent customer service - 💡 Rewards program - 🚀 Quick to fix issues **Cons** - 🐛 Errors and technical difficulties - 🐛 App not working/crashing - 🐛 Login/account creation issues - 🐛 Provider search not working **Commonly reported bugs** - App not loading/opening - Constant need to update app - Inability to access account/profile **Most requested features** - Feedback button in the app - Digital access to coverage details ## Newest reviews (11 of 50) ### 2/5 — Errors *2022-06-02, version 1.6.2* Y’all really need to fix y’all app because it keep saying error this, error that, every time you land on a page and especially when you do live chat. This is suppose to make getting healthy easier but it’s making way more difficult. Seriously, you guys need to fix it ASAP. I’ve been havin so many problems with Amerigroup for so long and it’s frustrating. Accessing your health shouldn’t be this difficult. Also, y’all need to have a “Feedback” button in the app so that way we can tell y’all what issues we're having with the app IN the app so that we don’t have to write a review every time. ### 2/5 — Can’t sign in *2022-04-10, version 1.6.0* It keeps telling me to update been trying to get a copy in my insurance card. Very annoying. ### 1/5 — Not working. *2022-04-10, version 1.6.0* App keeps saying their is an update but no update available. I have deleted the app and reinstalled but nothing seems to help. ### 1/5 — Does not work *2022-04-09, version 1.6.0* I deleted the app several times and it still will not update. I cannot access my information. ### 2/5 — Not working *2022-04-09, version 1.6.0* Since it updated two days ago, it does not work. A message comes up saying I need to update it which the phone did automatically and it does not let me sign in. ### 1/5 — Can’t Sign In *2022-04-09, version 1.6.0* Once I open the app I’m asked to update the app which doesn’t make sense as I literally just downloaded it. I clear the app and try to open it again and I’m asked again to update. I click update and there’s no update so I can’t even login. ### 1/5 — App not working *2022-04-09, version 1.6.0* App isn’t working right now. Keeps saying to install lates app version which it’s already installed and now won’t let me login or recover account. Online website wasn’t working either. ### 1/5 — Keeps asking me to update *2022-04-09, version 1.6.0* I updated to the latest version but it’s still telling me to update ### 2/5 — Stupid app *2022-01-25, version 1.4.0* Why is this app even on the phone. This does not work! I don’t understand half these people, that put a app on this phone, and it doesn’t work! That doesn’t make any sense to me. You guys don’t have nothing better to do? You should test this app first to make sure it works. So I tell this, I’m deleting this app, and it does not work. I agree with this other person with the review. It does not work. I’ll try to put all my credentials all the stuff I’m supposed to, and I’m signed out with the other app and it worked fine, the Sydney at works beautifully. How come this one does not? You are scamming people, when stuff doesn’t work like it should. Yes I said you are scamming people. That’s not right! From jayjay ### 2/5 — Fix your app and website *2022-01-06, version 1.4.0* App has not worked for two months now and all I want to do is change my pcp because I moved. Tried to do it online but your website won’t let me log on because it says I don’t have an account when I clearly do. ### 1/5 — App has glitches *2021-12-29, version 1.4.0* This app glitches and crashes ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2023-01-20, version 1.6.4* Not impressed. Downloaded the app on Apple Store. But when I try to sign in it goes to a screen that says app is only for Medicaid. If I click on the Medicare link it goes back to a signup page that looks the same but let’s me in. But no info there except name. No stored profile and no way to store a profile. After a few minutes it signs me out and goes back to the Medicaid signup page ### 1/5 — Errors and limited access *2022-10-26, version 1.6.4* Multiple errors for things working tried to add a pcp it’s always having technical difficulties, no digital access to our coverages this site is horrible. ### 1/5 — Recommend Dr do accept Amerigroup *2022-08-24, version 1.6.3* I went through the listing that was provided to me and none of the Doctors accepts Amerigroup. I called all of the listed Doctors. ### 1/5 — Can’t finish last step in creating account! *2022-08-12, version 1.6.3* I make it through the entire registration process, which takes about 5min., I get to the end, I hit “Register” and then an alert pops up stating “Sorry, looks like something isn’t working.” “Please give us some time to fix it. Then, try again.” I waited 12 hours since my first attempt. How much time do you need? ### 1/5 — Ughhh *2022-07-10, version 1.6.2* Only works and loads one time then says they are working on the app so I can’t log in I’ve tried to restart my phone,my network settings everything but nothing at one point this app used to be good now it’s just another failed app ### 1/5 — App Doesn’t work and do not want to pay on claims *2022-05-24, version 1.6.2* Every time you try to do anything. It glitches out and errors pops up. ### 1/5 — Fatal Error *2022-05-11, version 1.6.2* It won’t let me search for a provider, sooooooooooooooo annoying! ### 1/5 — Fix The App *2022-04-11, version 1.6.0* Opened the app “update or find care” pops up. I updated the app and tried to access it. Says the same thing. Closed the app. Tried to open it again. Same thing pops up again. Please fix your app. ### 1/5 — Keep saying Update! *2022-04-10, version 1.6.0* Already updated to latest version yet whenever I open the app still saying to update it, do you even try the beta before releasing the update to the public? Useless! ### 1/5 — What a waste of storage and downloading! *2022-04-10, version 1.6.0* This won’t even open now! Says updated version, sends me to the App Store where I’m back to the open option…which takes me back to the opening page which says updated version! And these people are in charge of an insurance company? ## Most praised reviews (10 highest-rated) ### 5/5 — DENTIST’S!!! *2023-02-11, version 1.6.4* It is so hard to find a dentist for me and my daughter. I have called all over my counties and no one will take our insurance even though we both have dental I find it extremely hard because I worry about my kid and her oral health also mine. ### 5/5 — Excellent Medicaid *2022-12-22, version 1.6.4* Excellent customer service & I am loving the rewards they give! Give this Medicaid a try!! 👍 ### 5/5 — Quick to fix issues *2022-07-14, version 1.6.3* Amerigroup is quick to fix issues with their app when they find out there are issues with the app. ### 5/5 — Great App *2022-06-23, version 1.6.2* This is app is great. I like how I can view my card virtually ### 5/5 — It great *2022-05-04, version 1.6.1* I love it ### 5/5 — Great! *2022-02-14, version 1.4.1* I enjoy having Amerigroup for my insurance! ### 5/5 — Very satisfied *2021-11-23, version 1.4.0* This app is so helpful!! ### 5/5 — Thank you *2021-05-26, version 1.2.2* Thank you for helping families ### 3/5 — Not working since update *2022-04-11, version 1.6.0* It was great and served its purpose for me when I put it on my phone last week, then it updated a few days later. The screen is stuck on telling me to update it high was done automatically with my phone. Now it won’t let me in ### 3/5 — Can’t open the app *2021-12-25, version 1.4.0* When I try to open the app it shows the Amerigroup screen then immediately closes . --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-24.*