# Amex Australia — Payments, Balance & Rewards > Official American Express app for managing accounts, rewards, and payments. (iPhone/iPad app by American Express.) - Source: https://appshunter.io/ios/app/amex-australia/id418350340 (this page in markdown: same URL + `.md`) - Developer: [American Express](https://appshunter.io/developer/362348519) - Category: Finance, Utilities - Price: Free - Rating: 4.80/5 from 155,974 App Store ratings · 115 written reviews indexed - Age rating: 4+ - Requires: iOS 18.2 · 498 MB - Languages: American English - Released: 2011-02-26 - Data updated: 2026-08-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/amex-australia/id418350340/reviews.md ## What is Amex Australia? The official American Express® Mobile App for iPhone® gives you access with a touch or a look to Membership benefits. You can keep track of your spending and rewards, find offers, pay your bill and earn Points. Find many more features available in the App below. FEATURES Access • Use your existing Americanexpress.com.au login details or register for American Express Online Services via the Amex App • Get quick access to your Account with Touch ID® or Face ID® login • Enable multi-factor authentication to add an extra layer of security when logging into online services • Retrieve your User ID and reset your Password Your Card and Account: • Activate your Card and set-up your PIN • Pay your bill • View and activate your Amex PayID* • If you hold multiple Cards, you can add, remove and manage them all • Securely view, change, or unlock your PIN • Temporarily lock your Card if you’ve misplaced it • Enrol into Direct Debit • Replace your damaged, lost or stolen Card Rewards/Membership**: • View your Rewards balance and find ways to use Membership Rewards® points • Refer American Express to your friends Offers** • Explore Amex Offers for savings Service and Security** • Check your balance and pending transactions • Access up to 24 months of statements • Keep track of and put limits on the spending habits of Additional or Employee Card Members on your Account • Check your spending power to find out if your purchase(s) can be approved*** • Receive real time purchase alerts and reminders for offers and payment – just go into your settings and allow notifications on the Amex App • Set up your Card with Apple Pay to conveniently pay in store, in apps and online • Plan It™ Instalments offers you a flexible way to pay off your Credit Card balance in equal monthly instalments, with 0% p.a. interest and a fixed monthly fee.**** • Find transactions across the last 7 months with our Search feature. Search by merchant name, filter by date range and your results will include credits, debits and primary and Additional Card Member transactions. The Amex App offers Card Members a simple and intuitive way to update their information in real-time without having to go online or contact customer service. Don’t want to use the Amex Mobile App? You can continue to use our site at americanexpress.com.au from any device. Not registered for Online Services? Register for Online Services at americanexpress.com.au/register or select “Activate and Create Account?” at the bottom of the login screen of the Amex App. ELIGIBILITY This App is only available for Card Members who hold an American Express® Card issued by American Express Australia Limited. * Only available for Personal and Small Business Card Members ** Eligibility for features and benefits such as Amex Offers, Rewards, Pay with Points, Friends Referral and others vary by Card Membership and may not be available for all Card Members at all time. T&Cs apply. *** Only available for Personal and Small Business Charge Card Members. **** Only available for Personal and Small Business Credit Cards T&Cs apply. Touch ID, Face ID, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. All access to and use of this App is subject to and governed by American Express’ End User License Agreement, Website Rules & Regulations Privacy Statement which can be found if you log into the App > Account > Legal & Privacy > End User License Agreement. ## Key features - Account access with biometric login - Pay bills and manage direct debit - View and redeem rewards points - Discover personalized offers - Temporarily lock your card - Set up payment installments - Real-time purchase alerts ## Recent user reviews (10 of 115) All indexed reviews: https://appshunter.io/ios/app/amex-australia/id418350340/reviews.md ### 1/5 — Terrible service levels *2026-08-28, version 7.32.0* They call and leave a message asking you to call them, you call they have no idea why they called you. Their live chatters don’t read your message and are argumentative. You pay your bill on the due date, showing reconciled in their APP and then they email you the next day saying you haven’t paid. Too hard after paying a $1400 application fee. Regret. ### 5/5 — Don’t leave without Amex. *2026-08-27, version 7.32.0* Brilliant absolutely brilliant Excellent choice ### 1/5 — Late payment fee *2026-08-27, version 7.32.0* I paid my card account the day before the due date and they still hit me with a late payment fee. Member since 1987. ### 2/5 — Getting to pricey *2026-08-25, version 7.32.0* It’s becoming way to expensive the yearly fee is one of the highest now and you are no longer the only one offering no international fees ### 1/5 — Business Expenses *2026-08-25, version 7.32.0* I got an Amex for payment of business expenses and it is used only for business expenses but keeps declining payments - if this continues I will be closing the account ### 5/5 — Enjoy my AMEX experience *2026-08-21, version 7.32.0* My Platinum Rewards program is amazing and the points accumulated have been used to purchase flights for my and I to Japan thank you AMEX. ### 5/5 — Mr Leonardo Contarino *2026-08-19, version 7.32.0* Excellent organisation American Express experience been with American Express for 36 years Helpful staff very knowledgeable very kind ### 4/5 — Processing date is US related which is very inconvenient for a myriad of reasons *2026-08-18, version 7.32.0* Transactions are reflected as US time transactions which is very annoying and misleading ### 1/5 — Poor service *2026-08-17, version 7.32.0* A subsidiary card linked to my card was cancelled 3 years ago due to possible fraudulent activity. We never reinstated the card, but charges still kept coming off my card. No matter how many times I contacted Amex, they still didn’t reverse the charges from the cancelled card………or cancel the card. Disgraceful customer service!!! ### 5/5 — Amex *2026-08-15, version 7.32.0* Best credit card in the whole wide world ## Frequently asked questions about Amex Australia ### What can I do with Amex Australia? Amex Australia allows you to manage your American Express account, track spending, view and redeem rewards points, pay your bill, and discover personalized offers. You can also securely access your card details, temporarily lock your card if misplaced, and set up payment installments. ### Is Amex Australia secure? Yes, Amex Australia prioritizes security with features like Touch ID® or Face ID® login, multi-factor authentication, and the ability to temporarily lock your card. You can also retrieve your User ID and reset your password directly within the app. ### Can I manage multiple cards with Amex Australia? Yes, if you hold multiple American Express cards, you can add, remove, and manage them all within the Amex Australia app. This allows for consolidated management of all your American Express accounts. ### How can I pay my bill using Amex Australia? You can pay your American Express bill directly through the Amex Australia app. The app also allows you to enroll in Direct Debit for automated payments and view your balance and pending transactions. ### What are Amex Offers and how do I access them? Amex Offers are personalized savings opportunities available to eligible card members. You can explore and activate these offers directly within the Amex Australia app to save money on purchases. ### Does Amex Australia offer installment payment options? Yes, Amex Australia features Plan It™ Instalments, which offers a flexible way to pay off your credit card balance in equal monthly installments with 0% p.a. interest and a fixed monthly fee. This provides a structured approach to managing larger balances. ### How often is Amex Australia updated? The latest version of Amex Australia is 7.29.0, and it was last updated on April 27, 2026. Updates typically include new features, performance improvements, and security enhancements to ensure a smooth user experience. ### What devices is Amex Australia compatible with? Amex Australia is currently available for iPhone devices. It is designed to provide a seamless experience for iOS users managing their American Express accounts. ## Version history (last 5 releases) ### 7.32.0 — 2026-07-27 Discover Membership - a refreshed experience designed to help you get more from your Card. Stay tuned - there’s more to come in this space. ### 7.29.0 — 2026-04-27 System updates to improve App performance ### 7.28.1 — 2026-04-03 System updates to improve App performance ### 7.28.0 — 2026-04-01 System updates to improve App performance ### 7.27.2 — 2026-03-16 System updates to improve App performance ## More apps by American Express - [Amex](https://appshunter.io/ios/app/amex/id362348516) - [Amex United Kingdom](https://appshunter.io/ios/app/amex-united-kingdom/id399021772) - [Amex Japan](https://appshunter.io/ios/app/amex-japan/id402034021) - [Amex France](https://appshunter.io/ios/app/amex-france/id441689136) - [Amex Deutschland](https://appshunter.io/ios/app/amex-deutschland/id560172227) All apps by American Express: https://appshunter.io/developer/362348519 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*