# Amex Business Blueprint™ — user reviews > 140 indexed App Store user reviews of Amex Business Blueprint™ by American Express, rated 4.80/5 from 8,526 ratings. - Source: https://appshunter.io/ios/app/amex-business-blueprint/id681998448/reviews - App overview in markdown: https://appshunter.io/ios/app/amex-business-blueprint/id681998448.md - Rating breakdown: 5★ 7,720 · 4★ 418 · 3★ 94 · 2★ 49 · 1★ 245 ## What do users think of Amex Business Blueprint™? Overall sentiment: negative **Pros** - 🚀 Lightning-fast mobile check deposit - 👍 Simple and straightforward app - 💡 Convenient line of credit when needed **Cons** - 🐛 Frequent login issues and app crashes - 🔒 Lack of security features like Touch ID - 💸 High interest rates and short repayment periods - 🔍 Limited transaction details and account information **Commonly reported bugs** - Mobile check deposits often fail or disappear - Accounts randomly disappear from the app - Constant need to re-authenticate with passwords **Most requested features** - Integrate with main Amex app - Add push notifications for account activity - Improve mobile check deposit reliability - Provide more detailed transaction history ## Newest reviews (20 of 140) ### 3/5 — Zelle just landed. *2025-12-19, version 13.3.0* Not a fan of the blueprint app but Zelle has finally been added to Amex business checking! Business checking has been added to native Amex app! Two super great additions. Love. ### 2/5 — Serious improvements needed to security *2025-08-26, version 13.2.0* As I’m receiving data breach notices weekly, I’m beyond fed up with banks pretending SMS codes = security. What you should be demanding instead of phone numbers/emails is serious passkey authentication (e.g. Yubikey). SMS is the surest way to expose customers to SIM swaps and other identity theft while protecting the bank itself from liability. Also, my social security # shouldn’t be appearing online, even if partially masked unless you’re asking for a breach. I should be able to change my username as well as my password to more secure versions. Beyond the egregious security flaws, usability needs help also. It shouldn’t take 10 minutes to send one payment because your system allows me to choose a non-business day, then rejects it all the way at the Submit stage. If it’s not available then gray it out. And don’t make me complete the same information 5 times by generating an error when my submission is denied. I like my business account but your app needs help. ### 1/5 — Keeps disconnecting from my Bank *2025-08-24, version 13.2.0* Keeps disconnecting from my bank. Very glitchy ### 2/5 — Needs More Customer-Focused Improvements *2025-08-16, version 13.2.0* This app is much worse than the Amex credit card app. Why? When I moved from Wells Fargo to Amex for business checking, I assumed a company as massive as Amex would have an unquestionably good app experience. NOT the case. Some customer-focused improvements I recommend the developers consider involve deposits and transfers. I tried to schedule a transfer today—a Saturday—but after filling in all the info and submitting, I get a notification that I can’t schedule a deposit on a non-business day. What?! For one: there’s no option to select the transfer date. That would be helpful, but so would just letting me complete the transfer and just notifying me afterwards that it will be delayed until the next business day? Now I have to remember to make this same effort again (not easy with my ADHD brain). Also when depositing checks: please let go of the silly rule to write “for deposit only to aenb bank”. When a check is deposited, I want to see that reflected in my pending balance, and I want to see the completed transaction details immediately. What’s with the delay? And I like to write the transaction number on a check the moment the upload confirmation appears—but this app doesn’t give me that, so I have to hunt around for it afterwards. That info plus a deposit date and an expected funds date would be lovely to show on the completed deposit screen. I’m only a month into my move from Wells Fargo to Amex, and now I’m wondering if saving $10/month in fees is worth it. Maybe I’ll try one of the “non-bank” business banks, for no fees but better technology. ### 3/5 — Login upon login *2025-08-02, version 13.1.2* The app is slowed down frequently when using different features and goes through time-consuming gyrations ### 1/5 — NEEDS MAJOR REWORK *2025-07-30, version 13.1.2* FIRST let’s start with the fact that you are not able to transfer to your Amex personal checking or savings account so no way to pay yourself unless you have a third party bank, SECOND the app keeps forcing two factor authentication almost every time you try to log in which gets extremely annoying very quickly, THIRD issue is, there’s no way to allow push notifications it just shows a blank white screen, and FINALLY, the app is just broken and laggy, it takes twice as long to get into the app once you get past the two factor authentication, when you try to copy the account number or routing number the app crashes. This is NOT the American Express I expect and I don’t recommend anyone getting this app until they fix all these issues and it seems they have a long way to go. ### 1/5 — Broken app, horrible experience *2025-07-23, version 13.1.1* Every time I try to copy my routing number and account number the app crashes and that’s so frustrating!!! And the app icon looks horrible with the blue plaid should just be a solid background. And finally it takes way too long to log in! Makes the entire experience seem cheap and that’s not the standard I hold American Express to. ### 1/5 — App is complete trash *2025-07-16, version 13.1.1* App is poorly made, bad design bad integration gives multiple errors signing in, connecting to external accounts a nightmare, crashed trying to copy account number, will get my bonus in 2 months and open a different account f the good apy ### 4/5 — Annoying thing *2025-06-29, version 13.1.1* After “ sign out “, stop face recognition. That is annoying ### 1/5 — Wish push notifications worked *2025-06-25, version 13.1.1* Download the app when it first came out years ago. Deposit notifications use to work, loved seeing the blue Amex photo pop across the screen. It’s been 2 years since notifications stopped working. I have to manually long in to see if I got deposits from Shopify. I thought maybe it was my phone so I deleted the app and nope… downloaded & logged in on my other Apple devices (3 of them) nope same thing. Hopefully it’s something y’all can fix ### 2/5 — No notifications?? *2025-06-19, version 13.1.0* The app is somewhat useless because why isn’t there an option to receive notifications? When a deposit hits I should get a notification. When an expense is made I should have the option for a notification. Amex is behind the ball with this ### 1/5 — Check deposit doesn’t work *2025-05-23, version 13.1.0* This very basic feature doesn’t work. Tried several times. Every time, app says image is good and shows success but when submitting, show a message saying check is damaged. Called customer service and they couldn’t help either. Was asked to mail the check. ### 1/5 — AMEX should be embarrassed *2025-05-13, version 13.1.0* This app doesn’t do much in terms of functionality and the little it does it does poorly. It doesn’t see all my accounts, it doesn’t show all my transactions, it glitches continuously. ### 1/5 — Terrible *2025-05-09, version 13.1.0* Absolutely terrible app. Glitches out every 10 seconds and if you try to make a payment from an Amex checking account to an Amex credit card it will shoot you out of the app and not even work. ### 2/5 — Wont help rectify charges *2025-04-29, version 13.1.0* I know this will get lost in the nether, but Amex will charge you for things and refuse to work with you on things when you try to address them. I will be removing the bank accounts and cards from Amex and going elsewhere. ### 1/5 — Cash Flow Gap Product by Kabbage *2025-04-09, version 13.0.0* This is not a traditional business line of credit. It’s a cash flow gap product still under the direction of Kabbage leadership — which means a bent towards fraud and predatory practices/fees. Do your business, its interest expense, and its servicing a favor and secure a real line of credit from a reputable source who is seasoned in the business credit space. Amex has done nothing to get this offering in line with their traditional offerings, meaning: outstanding service and fair-practices. Amex has much to do to clean up this acquisition of Kabbage — which is the idea/decision-making of current CEO, Stephen Squeri. These two brands are polar opposites. ### 2/5 — Major Enhancements Needed! *2025-04-03, version 13.0.0* Is the same team who develop and manage the Amex credit card app in charge of the Blueprint app? The CC app is 100x better. I’m tired of have to reenable the biometric sign on feature, authenticate as if it were a new device I am signing on from and when I select remember this device and give it a name, I literally have to do the same all over again when I sign in again. It is very annoying and I hope a fix is provided soon. ### 1/5 — ABSOLUTELY HORRIBLE!!!!! *2025-04-02, version 13.0.0* IM SO FRUSTRATED RIGHT NOW I have a business blueprint checking account with AMerican express, i USED to received notifications in my email/push notifications on the app on my phone/ texts notifications of whats going on with my account, as far as money going in and out, deposits, etc. whatever AND THEN OUT OF NOWHERE.. i stop receiving them, nothing, i dont know whats going on with my account UNLESS i log in and check this is annoying, they got rid of the notifications i called them and asked them why they got rid of them, someone OPENLY ADMITTED that American express cares more about marketing emails, they dont care about sending notifications to their customers about their bank accounts, there is literally no option for it I opened a ticket for it, and the tech team replied saying they removed it and dont have it right now and NOTHING ELSE So its basically a wasted effort on my end and nothing is being done about it another thing I noticed is that the American representatives I talk to are VERY CHILDISH, RUDE, IMMATURE, AND TRY TO MAKE YOU FEEL DUMB, where as the filipino/Indian representatives are much nicer and better to work with, i really dont know why that is. this is extremely frustrating, to know that i used to get all these notifications for what the f is going on with my account, to then have ZERO notifications just because they decided to get rid of them and are doing NOTHING about it. this is ridiculous!!!!!!!!! ### 1/5 — Impossible to make a simple payment to AmEx credit card *2025-03-27, version 13.0.0* This app makes it nearly impossible to make a simple payment to my business AmEx. I've spent hours on the phone with customer support to get my business account connected- the banking side a d credit card side are NOT INTEGRATED, the entire experience has been overly stressful and awful- in no way seamless to use, my mind is absolutely blown by the fact that Amex has 2 banking products that do not work together in a more intuitive, obvious way, useful, simple to use way. ### 1/5 — Stay away from this *2025-02-18, version 12.15.2* This is gonna be the end of Amex as we know it is going to be their downfall ## Most critical reviews (10 lowest-rated) ### 1/5 — Downhill functionality *2026-07-20, version 13.3.1* Bugs in production that have been present for far too long. Trying to look at an account forces you to sign into the standard Amex app. ### 1/5 — Very glitchy lately *2026-07-16, version 13.3.1* See title ### 1/5 — Broken App *2026-07-09, version 13.3.1* When I try to access the individual accounts, it opens the regular Amex app. How they leave a bug like this in production for this long is beyond me. It’s useless at this point. ### 1/5 — Hate the latest update *2026-07-01, version 13.3.1* The latest update is absolutely terrible. It makes you do a 2FA code EVERY time you login, whether you tap the option to remember your device or not. The 2FA screen is also poorly designed and won't autofill codes properly from the iPhone keyboard so you have to manually type in every number, and the 2FA screen is oversized so you have to awkwardly scroll the screen. The app has never been great but now it's even worse. If you're considering using AMEX for Business Checking just understand this isn't a serious product. ### 1/5 — Update rendered this app useless *2026-06-30, version 13.3.1* Two factor authentication is being required even though I try to have it remember device or turn on Face ID. I also can’t see the detailed transactions! When I click on the account, it takes me to the normal Amex app where I already have a different business account. Fix your damn app!! ### 1/5 — Sign on is glitching again *2026-06-16, version 13.3.1* Every single time i sign on I have to 2FA verify even though the previous sign on i clicked on “remember this device”. I have face ID and still have to reverify literally every single sign on. User friendly thrown right out of the window. please fix ### 1/5 — Doesn’t work properly *2026-03-28, version 13.3.0* The app is not intuitive. It doesn’t recognize any of your credentials when you login after the initial login. After you’ve set it up with all your credentials (username and password) .. you’re in but if you logged out and try logging in again, it tells you that your credentials are invalid. Take it from me, you’ll have to create new credentials each time you want to use this app. ### 1/5 — New update *2025-11-25, version 13.3.0* This new update is so slow takes forever for the app to open smh ### 1/5 — This is not a secure bank *2025-11-15, version 13.3.0* This company is not American Express. It regularly allows fraudulent charges on your account and will make you pay for them while they steal interest in the money they allowed to be taken from you. Don’t put money in an account with these people. They hope you’ll never call them. ### 1/5 — La Peor *2025-09-02, version 13.2.1* La Peor cuenta que puedes tener para tu negocio es con Amex . 🤦🏻‍♂️ ## Most praised reviews (10 highest-rated) ### 5/5 — Recent Developments *2023-08-10* My initial review earlier this year addressed the absence of Touch ID making it a bit difficult to use. Also, Mobile Deposits too long to clear, although it was stated that it could take 7-10 business days. As of, roughly a month ago, (and switching over to the Blueprint version) Touch ID is enabled and checks clear within 2-3 days. Thank you. **Developer response:** Thank you for your review. We value user reviews and may use feedback to improve the app experience. Recently, we’ve added Touch ID and Face ID login on supported devices. For questions regarding your existing account, please contact Customer Service at 1-888-986-8263, Mon-Fri 8am-9pm ET and Sat 10am-6pm ET. ### 5/5 — PIECE OF POO !!! *2022-03-04, version 6.5.2* This app is absolutely trash. It does not update correctly whatsoever (funds are always incorrect). If you dispute a fraud charge they will block your funds, meaning no ATM, not even cash back. This card is TRASH. Only get this card if you desperately need it. American Express I thought highly of your services, can’t wait to withdraw all of my funds and dispose of this trash. ### 5/5 — Great company , fast approval, quick to answer questions *2021-01-25, version 5.0.2* Used these guys for my first ppp, easy to work with fast approval . Went for ppp round 2 took minutes to get my app submitted. This company wants to get you money when you need it. ### 5/5 — Kabbage is perfect *2020-01-25, version 3.6.0* I’ve been using kabbage for about 3 years. I’ve borrowed 10s of thousands of dollars and they have helpful staff that will work with you when you need it to set up customized borrowing. As a business owner and as a parent, I’d be dead in the water without Kabbage. ### 5/5 — Owning a small business *2020-01-19, version 3.6.0* With a great LOC and monthly payback, you will need help. Kabbage has done my small business very well. It comes in handy ore ways than none. It’s simple and easy. It grows when you grow. Don’t get hard loans with crazy daily paybacks. Get Kabbage so you don’t have to stress about the little things your business needs. Love Kabbage and look forward to a very long business relationship with them. **Developer response:** Thanks so much for this awesome review! We really appreciate it! ### 5/5 — Kabbage Is The Best Lender I Have Ever Experienced! *2019-10-30* If you are looking for a lender this is it right here Kabbage has been very good to our small business! I fee like they understand real life people and situations the ups and downs of life! They are always there for you as long as you pay them back they will keep helping you! Forget the credit cards or expensive loans with outrages interest rates! Kabbage will tell you upfront how much they will charge you and how much are your payments everything without holding back makes it a very understandable for everyone! Love it!!!❤️❤️❤️💯💯 ### 5/5 — Just when your thought.. what now? *2019-10-16, version 3.5.1* I applied thinking what’s the worst could happen? I got approved and kabbage has been there if and when I need it. So glad I found this convenient funds source. ### 5/5 — Buying power *2019-09-28, version 3.4.0* It helps to be able to have buying power! ### 5/5 — Great Business to Grow your Business *2019-07-29, version 3.3.0* The Best And fast way to get capital for your small business. I have had no issues, been a customer for at least 4-5 years. ### 5/5 — Thankful.. 🙏🏽 *2019-07-10* Amazing. Not only is it super modern, simple and streamlined for a young entrepreneur like myself, but it also gave me a chance when no one else would. I’m just starting out and have less than ideal credit, so I was pleasantly surprised when I got the email saying that I had available funds. I love the fact that they were able to go based off of my business stats rather than just my credit alone. They’ve really played a big role in helping me jumpstart my new business. **Developer response:** We are glad that we could be your funding partner! Thanks for providing us this awesome review! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*