# Amex Saudi Arabia App — user reviews

> 30 indexed App Store user reviews of Amex Saudi Arabia App by Amex SA Ltd, rated 2.94/5 from 219 ratings.

- Source: https://appshunter.io/ios/app/amex-saudi-arabia-app/id628898723/reviews
- App overview in markdown: https://appshunter.io/ios/app/amex-saudi-arabia-app/id628898723.md
- Rating breakdown: 5★ 72 · 4★ 28 · 3★ 16 · 2★ 20 · 1★ 83

## Newest reviews (10 of 30)

### 1/5 — Make it like the US one

*2018-03-20, version 8.1.0*

Very cheap for AE, make it like US

### 1/5 — التحديث الجديد سئ

*2018-01-16, version 8.1.0*

التحديث الجديد سئ والشاشة غير كامله

### 1/5 — iPhone 6 Display

*2017-09-20, version 7.1.0*

iPhone 6 display still not supported!!!

### 2/5 — Good application but Come On

*2013-11-11, version 2.1*

The App logo looks like it's a radio App or something, the way it used to look is much more professional.

### 1/5 — Cant establish connection!!

*2013-08-04, version 1.4.0*

Never worked.

### 1/5 — لا يعمل في جهاز ب جيل بريك

*2013-08-03, version 1.4.0*

منتهى التدخل في الخصوصية .
نجمه واحدة كثيره على برنامج يجبرني كيف استخدم جهازي وياريت فاهمين الحماية صح .
Dear sir, it's very strange restriction not allowing your app to run on jail broken device .  I have never face this issue with many banking and corporate apps with high security standers. 2nd even if some it guy in your firm think jail break reduce security , please remind him it is personal matter and you should not interfere. For example you not interfere with a user using a PC with so many viruses and malware with zero security exposing all his info to a hacker when logging to your site . Please review your security strategy for the benefit of your customers  .

### 1/5 — Great application when it works!

*2013-08-01, version 1.4.0*

It worked only once for me, and it was great. I loved the UI, the features and the services I can do through the app.

The issue is that 99% of the time it fails to establish a communication with servers of AMEX! 

This need to be fixed as soon as possible please.

### 1/5 — لماذا !

*2013-07-31, version 1.4.0*

ليه التدخل في الجهاز اذا كان محمل فيه جلبريك مايشتغل التطبيق !!! تقولون حمايه ؟ بقول راجعو كل تطبيقات البنوك و غيرها ولا واحد طالب بهالشئ !! 
كعادتكم معقدين بكل شئ حتى التطبيق !!

### 1/5 — Dose not work

*2013-07-31, version 1.4.0*

Dose not work at all, always giving a fail to establish connection with Saudi server.

### 1/5 — Communication cant be establish with KSA

*2013-07-31, version 1.4.0*

Need more improvement i cant regretter my card yet!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Very weak App

*2023-03-08*

The app is very weak and basic and needs a massive enhancement. 

Be careful: AMEX KSA claims that 1 USD = SAR 3.75 (Fixed). While in fact they charge you SAR 3.76 when you settle the amounts via SADAD, without any further notice!

### 1/5 — Super silly experiences

*2023-02-20, version 10.2.10*

I’ve requested to be enrolled to the rewards program, and i got a confirmation email alongside the balance (points). When I requested the first order i got a response that I’m not eligible as I’m not a member! Emails are there and I’ve shared a copy of these emails to the senders with no response, over two weeks, no body came back with a solution no matter what!

### 1/5 — Useless app

*2022-09-09, version 10.2.4*

Useless app unfortunately, you can’t do much with it, error messages every time you try to do anything. Not user friendly at all. 

+ useless customer service (in case you want to know)

### 1/5 — Worst customer service ever

*2022-01-23, version 10.1.9*

I can’t even cancel my account!

### 1/5 — Less than basic app

*2019-12-28, version 9.3.2*

Less than basic app and no Apple Pay for the Amex card 

In addition no proper control of all of your cards 

Truly a shame to have AMEX name on it.

### 1/5 — Extremely bad app

*2019-08-27, version 9.3.1*

This app is a shame to Amex! Its extremely slow and cheap looking and does not live up to Amex standards.  The app is less than basic, the visuals are horrible and there is nothing you can do on the app except see what you spent and add a trip planner thats it!! It looks like the app cost them $100 to make

### 1/5 — Apple Pay

*2019-06-30, version 9.3.1*

Most of the cards are supporting Apple Pay. Visa ,MasterCard even debit card. AMEX when are you going to enable this option??? why are you  are the last to implement or didn’t even started!!!!!

### 1/5 — Horrible App

*2019-05-31, version 9.3.0*

Verryy complicated obviously neglected app which means that customer care is not one of their values. Cheap quality application

### 1/5 — سيء

*2019-01-21, version 9.3.0*

لو اقدر اعطيه اقل من نجمة عطيته، الواجهة قديمة وبطيء جدا

### 1/5 — Bad!

*2018-08-23, version 9.3.0*

The application is very bad compared to AMEX US application!!!

Please update this old app!!

## Most praised reviews (10 highest-rated)

### 5/5 — Finally..

*2013-07-31, version 1.4.0*

..

### 5/5 — Useful and easy to use

*2013-06-18, version 1.4.0*

Oh wow this app is very useful and easy to use

### 5/5 — Good and easy to use

*2013-05-16, version 1.0.3*

Just got the app and I can confirm that it is very easy to use. Well done!

### 5/5 — Great

*2013-05-14, version 1.0.3*

Quick and very helpful.

### 5/5 — Mr.

*2013-05-14, version 1.0.3*

I downloaded this app yesterday an it is absolutely top class. Definitely one of the best apps for a credit card. Good user interface and loads of useful information at my finger tips.

### 4/5 — Card picture

*2013-06-27, version 1.4.0*

the picture of the card doesn't

show in the app some cards appear white with out picture

### 3/5 — Need an update

*2017-12-04, version 7.1.0*

Very helpful and easy to use but alot of crashes and needs an update

### 3/5 — برنامج مفيد

*2013-11-10, version 2.1*

البرنامج بشكل عام جيد ومفيد ولاكن عندي ملاحظات:
١- لماذا تم تغيير اسم وشعار البرنامج
٢- العمليات لا تظهر فوراً في البرنامج تأخذ وقت
٣- البرنامج يعرض الحد الائتماني للبطاقة والرصيد المستخدم لماذا لا يتم اضافة الحد الائتماني المتبقي ليسهل معرفته بدون عملية حسابية
٤- لماذا لا يقوم بعرض العروض والخصومات المقدمة لمستخدمين البطاقات

### 2/5 — Face ID keeps signing me in

*2018-05-24, version 8.1.0*

Pros: 
- Smooth
- Shows transactions, points, ...etc
- Settings are reasonable but not comprehensive  

Cons:
- The app doesn’t work properly with iPhone X. It keeps signing me in using FaceID even after sign off
- Very simple look and function - it needs to look professional 
- Updating info in the app doesn’t seem to work
- Some taps are linked to take you to the browser instead of listing the content in the same app
- No need to show credit limit/line

### 2/5 — Slow, Inefficient

*2017-09-18, version 7.1.0*

1- Crashes
2- Slow
3- Requires registration with each update
4- Does not provide platform for quick and direct access to customer support

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
