# Amex — Payments, Balance & Rewards

> Mobile app for managing American Express accounts, rewards, and payments. (iPhone/iPad app by American Express.)

- Source: https://appshunter.io/ios/app/amex/id362348516 (this page in markdown: same URL + `.md`)
- Developer: [American Express](https://appshunter.io/developer/362348519)
- Category: Finance, Business
- Price: Free
- Rating: 4.90/5 from 4,371,439 App Store ratings · 3,121 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.2 · 498 MB
- Languages: American English
- Released: 2010-03-31
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/amex/id362348516/reviews.md

## What is Amex?

The official American Express App for iPhone allows you to access your Account from anywhere. Track spending & rewards, find offers, review your balance, pay your bill and enjoy features only available in the Amex App. Touch ID and Face ID login (on supported devices), gives you quick, safe and secure access. Make the most of your Membership with the speed, security and convenience of the mobile Amex® App.

SECURE ACCOUNT MANAGEMENT

• Enhanced activation experience for you to confirm new Cards and setup your Account.
• Activate your Credit Card for Apple Pay in the Amex App, then simply unlock, tap and pay.
• Freeze and unfreeze your Credit Card instantly at any time.

STAY ON TOP OF YOUR SPENDING

• Check your American Express Account balance, pending transactions and sort charges by amount and date.
• Go paperless with access to past PDF statements.
• Turn on AutoPay to pay your Amex bill automatically from your bank account each month.
• Check your spending power. Enter an amount for an expected purchase and you’ll see if it’ll be approved. Approval based on account status at the time of request
• Filter transactions to see spending and subtotals for each card on your account. For Basic Card Members Only.

PROTECTION WITH REAL-TIME ALERTS

• Turn on purchase alerts to be notified when your Credit Card is charged.
• Receive instant fraud alerts if suspicious activity is detected.
• Never miss a payment with payment due reminders.
• Manage all your notifications in the Amex Account tab.

EXPLORE REWARDS AND BENEFITS

• View your Rewards balance and find ways to use Membership Rewards® points* - from gift cards to credits on your statement.
• Use points to cover your eligible charges via a credit on your Account. *
• See personalized recommendations for other ways to use points.
• Refer a friend and earn rewards when friends and family get an American Express Card through your referral. For eligible Card Members only.


AMEX OFFERS *

• Discover offers from places you shop, dine, travel and more.
• Explore a map of nearby offers.
• Get Amex Offers notifications direct to your device.

MEMBERSHIP SCREEN*
•Benefits apply only to applicable products. 

AWARD-WINNING SERVICE

• We’re here to chat 24/7. Start a chat with us in seconds and revisit conversations any time in the app.
We’d love to hear from you! Stay in touch with us using our social media pages: Twitter: @AmericanExpress

Facebook: facebook.com/AmericanExpressUS/

Instagram: @americanexpress

Send & Split® enhances the way you send money and split purchases with other Venmo and PayPal users, all in the American Express app.* Now you can pay friends with more flexibility and without the standard Venmo or PayPal credit card fee§. You can also seamlessly split your Amex purchases with others and get paid back directly to your Card as a statement credit. Best Part? You’ll be the one to earn the rewards for the purchase you split. Enrollment Requirement. Terms Apply. § PayPal may charge a fee when sending to non-US recipients.

The American Express® App and app features are available only for eligible Card accounts in the United States. American Express® prepaid Cards and Cards issued by non-America Express issuers are not eligible.

To log in, Card Members must have an American Express user ID and password or create one in the app.

Apple, the Apple logo, iPad, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. App Store is a service mark of Apple Inc.

*To see the full Terms and Conditions, copy and paste the following link into your browser and scroll to the bottom of the page: https://amex.co/AmexApp-Terms

For J.D. Power 2024 & 2025 award information, visit jdpower.com/awards.

## Key features

- Secure account management
- Track spending and rewards
- Pay bills and manage balance
- Card activation and Apple Pay setup
- Freeze/unfreeze credit card
- Real-time alerts and notifications
- Discover personalized offers

## Chart rankings

- #29 in Top Free · Finance (US App Store)

## What do users think of Amex?

Overall sentiment: neutral

**Pros**

- 💳 Reliable credit card with good benefits
- 🤝 Excellent customer service and support
- 🚀 Seamless app experience
- 📱 Convenient mobile app features
- 💳 Prestigious card status and recognition

**Cons**

- 🤖 Inconsistent or unhelpful customer service
- 💳 Unexpected account changes or credit limit reductions
- 🤔 Confusing or misleading policies/offers
- 🕰️ Slow or delayed payment processing
- 🔒 Security issues with closed accounts

**Commonly reported bugs**

- Scrolling glitches in the mobile app
- Inconsistent display of account balances
- Inability to view high-yield savings accounts

**Most requested features**

- Improved rewards tracking and redemption
- Integrated dispute submission and status tracking
- Automatic offer activation based on transactions
- Better account balance and payment information
- Seamless integration between mobile app and website

## Recent user reviews (10 of 3,121)

All indexed reviews: https://appshunter.io/ios/app/amex/id362348516/reviews.md

### 1/5 — Amex Being Amex

*2026-08-25, version 7.32.2*

Score is not for the app, but more for the service that the app supports

### 5/5 — William

*2026-08-25, version 7.32.2*

The best credit card I love

### 1/5 — Unusable verification

*2026-08-25, version 7.32.2*

Every single time I use the app I have to enter a code, which is crazy. Please use Face ID like the rest of the world.

### 5/5 — Excellent

*2026-08-25, version 7.32.2*

I am happy

### 5/5 — Service

*2026-08-25, version 7.32.2*

Great service

### 3/5 — Bonuses & Savings

*2026-08-25, version 7.32.2*

I think overall app is fine. There needs to be improvements in the savings account screens. Most banks provide realtime data to where balances are for each deposit or withdrawal, this app fails to do that. 

The bonus screens for the card are clunky and disjointed. There are either too many, or it isn’t organized correctly

### 5/5 — App feels nice and is easy to use

*2026-08-25, version 7.32.2*

Previously complained about banner ads, but I don’t see them anymore so going back to 5 stars assuming Amex realized it was a mistake and rolled back.

The app is overall high quality and trustworthy feeling. Easy to get to my banking info as I need to and do mobile check deposit, check CC charges, etc

Being able to search transactions would be really cool.

### 5/5 — Very good credit card company. Excellent staff friendly service.

*2026-08-25, version 7.32.2*

Very good credit card company.excellent service .friendly staff..great

### 5/5 — Great card

*2026-08-25, version 7.32.2*

Really satisfied with this card. The app is really good also.

### 5/5 — Awesome for small business support

*2026-08-25, version 7.32.2*

Thanks Amex for all the support in time

## Frequently asked questions about Amex

### What does the American Express app do?

The app allows you to securely manage your American Express account from your mobile device. You can track your spending, view and redeem rewards points, check your balance, pay your bill, and access exclusive offers.

### What are the key features of the app?

Key features include secure login with Touch ID/Face ID, card activation, the ability to freeze/unfreeze your card, spending analysis, payment reminders, rewards tracking, and personalized offers. It also supports sending money and splitting purchases with other users.

### Is the American Express app free to use?

Yes, the American Express app is free to download and use for American Express cardholders. There are no subscription fees or in-app purchases required to access its core functionalities.

### What is the main benefit of using the app for payments?

The app offers convenient and secure ways to manage your payments. You can set up AutoPay to pay your bill automatically, check your spending power before making a purchase, and receive payment due reminders to avoid late fees.

### How does the app help with rewards and offers?

You can easily view your Membership Rewards balance and discover personalized recommendations for using your points. The app also highlights Amex Offers, allowing you to find deals from places you shop, dine, and travel, with notifications sent directly to your device.

## Version history (last 5 releases)

### 7.32.2 — 2026-08-10

You can now manage your Business Line of Credit directly in the American Express® App. View transactions, take out loans, and manage your account - all in one place.

### 7.32.1 — 2026-08-03

You can now manage your Business Line of Credit directly in the American Express® App. View transactions, take out loans, and manage your account - all in one place.

### 7.32.0 — 2026-07-27

You can now manage your Business Line of Credit directly in the American Express® App. View transactions, take out loans, and manage your account - all in one place.

### 7.31.1 — 2026-07-10

We're constantly making improvements to help ensure you have the best experience. In this release we focused on bug fixes and enhancements to make the app faster and more secure.

Thanks for using the American Express App.

### 7.31.0 — 2026-06-29

We're constantly making improvements to help ensure you have the best experience. In this release we focused on bug fixes and enhancements to make the app faster and more secure.

Thanks for using the American Express App.

## Apps similar to Amex

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## More apps by American Express

- [Amex United Kingdom](https://appshunter.io/ios/app/amex-united-kingdom/id399021772)
- [Amex Japan](https://appshunter.io/ios/app/amex-japan/id402034021)
- [Amex Australia](https://appshunter.io/ios/app/amex-australia/id418350340)
- [Amex France](https://appshunter.io/ios/app/amex-france/id441689136)
- [Amex Deutschland](https://appshunter.io/ios/app/amex-deutschland/id560172227)

All apps by American Express: https://appshunter.io/developer/362348519

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*