# AmFirst Digital Banking — user reviews > 129 indexed App Store user reviews of AmFirst Digital Banking by America’s First Federal Credit Union, rated 4.90/5 from 42,121 ratings. - Source: https://appshunter.io/ios/app/amfirst-digital-banking/id431514541/reviews - App overview in markdown: https://appshunter.io/ios/app/amfirst-digital-banking/id431514541.md - Rating breakdown: 5★ 38,075 · 4★ 3,220 · 3★ 565 · 2★ 101 · 1★ 160 ## What do users think of AmFirst Digital Banking? Overall sentiment: neutral **Pros** - 👍 Easy to use app - 🚀 Convenient mobile banking - 💰 Helps save money - 🤝 Great customer service - 🔒 Secure banking **Cons** - 🐛 Frequent app crashes - 🔍 Difficult to navigate - ⏱️ Slow transfers - 🤔 Confusing UI changes - 🙅‍♀️ Unreliable mobile deposit **Commonly reported bugs** - Login issues and account access problems - Recurring app crashes and freezes - Inconsistent app performance across devices - Mobile deposit rejections due to image quality - Delayed or missing transaction updates **Most requested features** - Add ability to transfer between accounts - Improve mobile deposit quality and reliability - Integrate notifications into main app - Provide more customization options - Enhance transaction history and categorization ## Newest reviews (16 of 129) ### 4/5 — Operating while having fun *2026-06-01, version 4021.0.2* It’s incredibly easy to understand the system while drunk or after a hard day of work and you wake up 2 am in the morning 3 hours before work and you have to pay a bill that you forgot was due at the end of the week ### 2/5 — Mobile deposit *2026-02-17, version 4020.0.0* App is decent but mobile deposit is garbage. Takes forever for your check to go in. Dont offer it if it doesn’t work. People don’t wanna wait a week for their check to hit. ### 3/5 — Account number is confusing *2025-09-03, version 4018.0.0* The account number that the app shows is not the account number that is necessary for external transactions. There is no way to view the actual MICR. Having to account numbers for each account is unnecessarily painful. ### 3/5 — Missing features *2025-06-08, version 4017.0.0* Needs to update cards for tap to pay and the app should be able to lock or cards as well freely! ### 5/5 — Payment *2025-04-19, version 4016.2.2* My payment and transfer or all way on time! ### 5/5 — Tech savvy *2025-04-11, version 4016.2.2* So easy to use ### 5/5 — Review *2025-04-05, version 4016.1.2* Love the app good work ### 5/5 — Would not bank anywhere else *2025-04-05, version 4016.1.2* I have been with AmFirst for 30 yrs and they have always helped me with whatever I need. I wouldn’t bank anywhere else! ### 5/5 — Dear am first *2025-03-22, version 4016.1.2* Can I please get my check again back was not my fault please ### 3/5 — It’s alright but *2025-03-13, version 4016.1.2* Whenever i go to transfer money to different accounts the app is always super buggy and sometimes have to restart it multiple times before it might work. ### 5/5 — Great app! Love the app! *2025-02-13, version 4016.0.1* Great AFFCU team and app! ### 5/5 — Excellent Service *2025-02-07, version 4016.0.1* Brianna Jackson did a GREAT job of helping me! ### 5/5 — Five stars *2025-01-26, version 4015.1.2* Great app ### 5/5 — Review *2025-01-20, version 4015.1.2* E Kynard makes me love AFCU. It’s nice having a relationship instead of just being a number . She’s the Mgr at the Vestavia Hills location. Chance is awesome also. ### 5/5 — REMOVE HEADERS!!! *2025-01-05, version 4015.1.2* I can’t even read the vender that was paid because everything has ACH Withdraw COMPANY: NFCU ACH ENTRY (or some variation) at the beginning of EVERY withdrawal/deposit. This makes seeing who I’m paying what to very tedious because now I have to click on each individually to read the rest. Please go back to how it used to be!!!! ### 5/5 — America’s first Federal credit Union *2025-01-02, version 4015.1.2* They’re the best Bank I have ever had. Thank you. I love them. This is Willo. ## Most critical reviews (10 lowest-rated) ### 1/5 — Customer service nonexistent *2026-08-10, version 4022.0.0* It take 10 minutes fighting with a automated answering machine before you can wait over 30 minutes listening to annoying jazz and robot talk before someone answers if they do ### 1/5 — You keep letting some religious politician sign in to my bank account *2026-06-24, version 4021.1.3* Please stop him from bothering me or I will. ### 1/5 — Bad design and sign in troubles *2025-08-02, version 4018.0.0* The app is difficult to navigate and is out dated but my biggest issue is it uses Face ID to sign in but randomly will not allow that and makes you use username and password and every time it tells me that my password is wrong and after three tries it completely locks you out and you have to reset your password but when you put in the password you thought was right it says you can’t reuse passwords I have had to change my password 15 times at this point ### 1/5 — Impatient. *2025-02-27, version 4016.0.1* Won’t even give you until the end of the workday to put money in the account before taking $30 they know you don’t have in the account. Literally won’t even give you half a day to correct the situation before taking more from you. Literally only owed $2 that morning. Same day, four hours later, all the sudden I owe them $30 more dollars. Not even four hours before greedily taking more from me. ### 1/5 — Review. *2024-11-24, version 4015.0.3* Stop asking if I “Love the app” if I don’t like it i would not use it and it takes up MY precious time ### 1/5 — Charged $30 for no reason *2024-11-20, version 4015.0.3* The service I received was horrible. I was charged $30 for no reason. ### 1/5 — Give us what we’re asking for!!! *2024-10-01, version 4014.1.3* This review is a waste of time. The members deserve to have the same quality services as other banks. AMFIRST is the only credit union that doesn’t have to freeze and unfreeze option and have been lying for years about getting this feature. ### 1/5 — Rating the bank not the app *2024-09-27, version 4014.1.3* You ever been to a bank that think your money is they money? This that bank I been with them for over 5 years and when I go to cash a check they want to hold your money for 7 days. The charge you to use the atm 5$ and they don’t even try to make you welcome. I really hate this bank. I wouldn’t recommend. ### 1/5 — Early pay *2024-06-01, version 4013.0.2* American’s first doesn’t pay early so I had to switch banks ### 1/5 — Combine apps *2024-05-15, version 4012.3.0* I really wish they would combine their bank and digital alerts all to one app. I could be wrong but I can’t think of any “security” reason as to why they would need to have two separate apps to manage both. I don’t know of any other banks they have these two features separate. Combine them to make a much easier, less time consuming and more user-friendly experience. ## Most praised reviews (10 highest-rated) ### 5/5 — Greatest credit union ever *2026-09-04, version 4022.1.1* This is the best credit union ever! Great customer service too ### 5/5 — Good people *2026-08-03, version 4022.0.0* Very helpful people.and always making sure my needs are meet. Thanks AmFirst personnel. ### 5/5 — Digital banking *2026-04-03, version 4020.1.1* It’s a great thing to have when you don’t have to go back-and-forth to the bank you could just check from your hand ### 5/5 — Digital banking *2026-01-07, version 4018.1.1* I think that it is a good idea to have digital banking so hat you can always keep up with all of your banking needs ### 5/5 — Great App! *2025-11-10, version 4018.1.1* I enjoy using this app to check my balance and transfer funds from one account to another. 👏🏻👏🏻👏🏻 ### 5/5 — Most loyal CU I’ve delt with. *2025-10-04, version 4018.0.0* Amazing service ### 5/5 — i loved his hair *2025-07-01, version 4017.2.0* jordan i think that was his name he was smart funny and quick ### 5/5 — AmFirst is the BEST *2025-06-02, version 4017.0.0* I absolutely love and refer others to join AmFirst! It’s the first bank in my 65 years that I’ve trusted. Their employees are amazing and the protection of your account is assuring. Thank you AmFirst for being who you are! ### 5/5 — Best Credit Union *2025-05-03, version 4016.2.2* Thank you AmFirst for providing exceptional member service at every location. ### 5/5 — AmFirst. 1 place *2025-04-27, version 4016.2.2* The best over many years ! Always have been treated right by all employees and all branches ! Great place to have all your personal and business done! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*