# AMI Co-Pilot

> Remote jukebox and device management for route operators and location staff. (iPhone/iPad app by AMI Entertainment.)

- Source: https://appshunter.io/ios/app/ami-co-pilot/id1387575478 (this page in markdown: same URL + `.md`)
- Developer: [AMI Entertainment](https://appshunter.io/developer/634136105)
- Category: Entertainment, Music
- Price: Free
- Rating: 3.70/5 from 14 App Store ratings · 5 written reviews indexed
- Age rating: 4+
- Requires: iOS 16 · 59 MB
- Languages: American English, European Spanish
- Released: 2018-06-18
- Data updated: 2026-08-13
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ami-co-pilot/id1387575478/reviews.md

## What is AMI Co?

AMI’s Co-Pilot app gives route operators and location staff access to jukebox and AMI device information and controls.

Operator Only Controls:
 - Check Route Connections – Know which devices are in an error state, haven’t connected to the AMI network recently, or need to be tended to immediately.
 - Access Operator Reports – View your total jukebox and mobile revenues, last collection time, staff rewards status and more.
 - Access Location Details – View contact details for your locations and get driving directions to your locations.
 - Receive Jukebox Notifications – Get alerts for power downs, overheating, event mode and door opens.
 - Enable & Manage BGM – Turn background music on at your locations and schedule which stations to run.
 - Credit Management – Add credits to your jukebox.
 - Launch Service Mode & Jukebox Calibration – Direct staff at the location to access maintenance options to troubleshoot the jukebox.
 - Enable Staff Rewards – Enroll your locations in AMI’s Staff Rewards Program to incentivize them to help drive mobile usage and revenue.

Operator & Location Controls: (Note: Operators must give location staff permissions to access any or all of the below features)
 - Access Jukebox Remote Control Functions – Adjust volume levels, pause & reject songs, power off and reboot equipment.
 - Create & Manage Digital Ads – Ad Manager, AMI’s free digital signage tool, lets you create and schedule ads to run on your jukeboxes and connected TVs.
 - Manage BGM – Temporarily adjust the background music station schedule.
 - Event Mode – Temporarily halt music playback and prevent patrons from making paid selections at the jukebox or via the AMI Music app for a set amount of time.
 - Fast Blast – Send notifications to your AMI Music app users once every calendar month.
 - Manage Staff Rewards – Track weekly progress for the Staff Rewards Program and redeem free AMI Music app credits earned.

## Key features

- Check route connections and device status
- Access operator reports and revenues
- Manage background music and playlists
- Create and schedule digital ads
- Control jukebox functions remotely
- Enable and manage staff rewards

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/ami-co-pilot/id1387575478/reviews.md

### 3/5 — Problem

*2026-02-12*

Is anybody having problems being able to edit or open any advertisement you’ve made? If so, what did you do to fix it?

### 1/5 — Not enough credits for staff.

*2025-06-20*

They only give you 15 credits a week as an employee of an AMI account. We consistently have over 50 app users a week, and our “reward” is 15 credits (7 songs weekly). I still spend an average of $50-$75 a week of my tip money on this app with the 15 credit reward.

### 5/5 — Great app

*2023-09-19*

Great app for the operator. We can control a lot from here. We can look at errors on the jukebox. I know there are some more things they can do but it does take time. In my opinion we should be able to control everything on the jukebox from our phones.

### 3/5 — Needs work

*2019-08-11*

Behind TouchTunes. Very little control. I can login on TouchTunes and control everything. We stayed with AMI fo many years because they did a nice job with the Ecast conversion debacle, but AMI is just not ahead of the game right now. 

I hope to change my review for the better.

### 2/5 — Could be so much better

*2019-02-21*

It would really great if AMI could track real time income with a full break down of all stats through the app, cash, credit card, mobile, and fees.  If a service tech changes the hard drive I have no way of knowing the actual numbers.  As it is now I rely on him to write the figures down, get those figures back to our secretary, and have her relay back to me, far from foolproof.  AMI has all of this information, so why can't I access through the app?  All I get is a cashbox report, minimally useful at best.  

Another useful feature would be to allow operators to clear collection periods through the app.  On heavy routes, I'll rush, sometimes leaving the collection screen up not cleared.  Having to drive back and outing myself behind schedule is frustrating, I know I'm to blame, it would just be helpful to rectify it through the app as opposed to having to physically return.

It's hard to complain about AMI overall, they are far ahead of the other company in regards to customer service and functionality.  I just hope the operator app gets some work.  Thank you

## Frequently asked questions about AMI Co

### What can AMI Co-Pilot do for route operators?

AMI Co-Pilot allows route operators to check device connections, view revenue reports, access location details, and receive jukebox notifications. It also enables them to manage background music and enroll locations in the Staff Rewards Program.

### Can location staff use AMI Co-Pilot?

Yes, location staff can use AMI Co-Pilot if granted permissions by the operator. They can access jukebox remote control functions, manage background music, and utilize Event Mode.

### How does AMI Co-Pilot help with advertising?

The app includes Ad Manager, a tool that allows users to create and schedule digital ads to run on jukeboxes and connected TVs. This feature is free to use.

### What kind of notifications does AMI Co-Pilot send?

AMI Co-Pilot sends alerts for critical jukebox events such as power downs, overheating, event mode activation, and door opens. It also allows for sending 'Fast Blast' notifications to AMI Music app users once per month.

### Is AMI Co-Pilot available on all devices?

AMI Co-Pilot is available for iPhone, iPad, and iPod devices. It is designed for users on the Apple ecosystem.

### How often is AMI Co-Pilot updated?

The latest version of AMI Co-Pilot is 2.10, which was last updated on December 2, 2025. Updates are released periodically to improve functionality and address issues.

### What is the user rating for AMI Co-Pilot?

AMI Co-Pilot has a rating of 3.8 stars based on 13 user ratings. This indicates generally positive but mixed user experiences.

### Does AMI Co-Pilot have ads?

No, AMI Co-Pilot does not contain advertisements. The app is free to download and use without interruptions from ads.

## Version history (last 5 releases)

### 2.11 — 2026-04-21

Bug fixes and improvements

### 2.10 — 2025-12-02

Collection Report
- Easily review your jukebox collections and run a collection remotely-anytime, anywhere. Requires the jukebox to be online and connected.

Revenue Analysis
- Explore detailed revenue insights with customizable date ranges or preset filters. View revenue trends - total, cash, credit,
and mobile - in a clear, easy-to-read graph.

### 2.9 — 2024-05-13

Set up and assign a new jukebox to a venue
Configure a replacement hard drive
Transfer a jukebox from shop to venue

### 2.7.1 — 2024-02-06

· Get alerted when jukeboxes are not assigned to a venue
· Assign unassigned jukeboxes to a new or existing venue
· Location Staff function renamed Manage Users

### 2.7 — 2024-01-29

· Get alerted when jukeboxes are not assigned to a venue
· Assign unassigned jukeboxes to a new or existing venue
· Location Staff function renamed Manage Users

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## More apps by AMI Entertainment

- [Tap TV](https://appshunter.io/ios/app/tap-tv/id634136102)
- [AMI Play](https://appshunter.io/ios/app/ami-play/id640607231)

All apps by AMI Entertainment: https://appshunter.io/developer/634136105

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*