# AMI

> Mobile insurance management, claims, quotes, and policy document access. (iPhone/iPad app by IAG New Zealand Limited.)

- Source: https://appshunter.io/ios/app/ami/id997576572 (this page in markdown: same URL + `.md`)
- Developer: [IAG New Zealand Limited](https://appshunter.io/developer/785110129)
- Category: Finance, Productivity
- Price: Free
- Rating: 4.40/5 from 9 App Store ratings · 74 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 77 MB
- Languages: American English
- Released: 2015-06-04
- Data updated: 2026-08-14
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ami/id997576572/reviews.md

## What is AMI?

About this app​

Your AMI insurance anytime, anywhere.​

With the AMI app, we’re here for you 24/7. Manage your insurance with faster log in using a PIN or face ID.​

​

Make a claim online​

Starting your claim is easy in the app. If you need to claim on your car, home or contents insurance, you can start a draft, make a claim, and check your claim’s progress every step of the way.​

 ​

Easily manage your payments​

Make a payment for your policy straight from the app. Or if you have a recurring payment, you can manage that in the app too.​

​

All your policies in one place​

View your policy information and documents in the app. You can see what you’re covered for at any time. And choose to get your insurance documents by email or by post.​

 ​

Get a quote ​

Get a new quote in 2 minutes. Or find an existing car quote and pick up where you left off.

## Key features

- 24/7 insurance management
- Faster login (PIN/Face ID)
- Online claim submission and tracking
- Payment management
- View policy information and documents
- Get new quotes in 2 minutes

## Recent user reviews (10 of 74)

All indexed reviews: https://appshunter.io/ios/app/ami/id997576572/reviews.md

### 1/5 — Appallingly bad

*2026-07-24*

This app on the iPad does not support Face ID or anything else it’s just a wrapper for website and you still need to log on via or text message in the day and age that is an excusable particularly given how large AMI is as a business in the fact of their own by IAG. I’m getting a Claude to write a better app might take me 10 minutes better than using this app from the large multinational.

### 1/5 — Rate your app

*2026-06-06, version 11.1.0*

I find this app very user unfriendly - too complex to open, and awful to navigate from home page to wherever I want to go. Even this rate option is very user unfriendly.

### 1/5 — Can’t download

*2026-05-14, version 10.3.0*

Always used the app with no real problems but now am unable to download new or updated versions so can’t use app at all. There are many people who can’t afford or don’t have a newer phone/ tablet/laptop and this isn’t good enough for your customers

### 1/5 — Policies canceled but still being charged

*2026-05-12, version 11.0.0*

Do not go with this company please.

### 1/5 — Down load new app

*2026-04-16, version 10.9.0*

I can’t as I don’t have a flash iOS phone .. but my phone works fine with old app 🤨

### 1/5 — Don’t get Ami

*2026-03-05, version 10.9.0*

Do not recommend have be with them for a couple years on full insurance and had flood damage and my car got stolen and 3 month late nothing done about it

### 1/5 — Always hiding details that I actually need!

*2026-01-09, version 10.8.0*

Hard to trust a company that hides things from you.

### 1/5 — Access denial

*2025-12-18, version 10.8.0*

Can’t log in says access denied before entering any credentials

### 1/5 — Is this the worlds worst app??!!

*2025-11-11, version 10.6.1*

Please sort this app out - the login process is beyond painful!!!

### 1/5 — Not great

*2025-11-04, version 10.6.1*

Clunky, laggy and limited in what you can access and do

## Frequently asked questions about AMI

### What can I do with the AMI app?

The AMI app allows you to manage your insurance policies 24/7, make and track claims for car, home, or contents insurance, manage policy payments, and get new insurance quotes quickly. You can also view all your policy information and documents within the app.

### How do I log in to the AMI app?

The app offers faster login options, allowing you to access your account using a PIN or Face ID. This provides a more convenient and secure way to manage your insurance on the go.

### Can I make a claim through the app?

Yes, you can easily start, make, and track the progress of your car, home, or contents insurance claims directly through the app. The app allows you to save a draft of your claim if needed.

### Is the AMI app free to use?

Yes, the AMI app is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

### What kind of insurance can I manage with this app?

The app is designed to help you manage your car insurance, home insurance, and contents insurance. You can view your coverage details, access policy documents, and initiate claims for these types of policies.

## Version history (last 5 releases)

### 11.4.0 — 2026-08-11

We've made it easier to manage renewals and payment details in the app.
* Update your payment method whenever you need, with fewer restrictions during your policy lifecycle.
* Review your car renewal details in one clearer screen, so key cover information is easier to understand.
Plus, bug fixes and performance improvements.

### 11.3.2 — 2026-07-30

This release includes minor bug fixes and enhancements to improve your overall app experience.

### 11.3.0 — 2026-07-13

We've added personalised insurance offers, so relevant products reach you at the right moment.
* Discover tailored offers
* See fresh, relevant offers as they are updated in the app
Plus, bug fixes and performance improvements.

### 11.2.0 — 2026-06-15

This release includes minor bug fixes and enhancements to improve your app experience.

### 11.1.0 — 2026-05-17

We’ve made it easier to manage renewals and payment details in the app.
* Update your payment method whenever you need, with fewer restrictions during your policy lifecycle.
* Review your car renewal details in one clearer screen, so key cover information is easier to understand.
Plus, bug fixes and performance improvements.

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## More apps by IAG New Zealand Limited

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All apps by IAG New Zealand Limited: https://appshunter.io/developer/785110129

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*