# Amica > Mobile insurance management for policy information, billing, claims, and quotes. (iPhone/iPad app by Amica Mutual Insurance Company.) - Source: https://appshunter.io/ios/app/amica/id401000907 (this page in markdown: same URL + `.md`) - Developer: [Amica Mutual Insurance Company](https://appshunter.io/developer/401000910) - Category: Utilities - Price: Free - Rating: 4.80/5 from 7,935 App Store ratings · 99 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 67 MB - Languages: American English - Released: 2010-11-22 - Data updated: 2026-08-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/amica/id401000907/reviews.md ## What is Amica? Amica Mobile provides access to policy information, claims, billing, and more, right from your mobile device. To enjoy all the advantages of the app, you’ll need to create or log into your account at Amica.com. With Amica Mobile, you can: Pay your policy bills – Make payments for auto, home, marine, and umbrella policies with our Pay-by-Policy feature. Manage claims – Submit claims and track changes or updates to them. Access policy information – View important information for your auto, home, marine, and umbrella policies. View your auto insurance ID card – Access proof of insurance at any time or request a paper copy by mail. Call Roadside Assistance – Help is just a few taps away. Get a quote – Need additional coverage? Start your quote right in the app. Contact an Amica representative – Get easy access to our award-winning customer service. ## Key features - Pay policy bills - Manage and track claims - Access policy information - View auto insurance ID card - Request roadside assistance - Get insurance quotes - Contact customer service ## What do users think of Amica? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 🚀 Convenient access to policy information - 💯 Excellent customer service - 🔒 Secure authentication **Cons** - 🐛 Frequent app crashes and freezes - ⚠️ Unreliable and buggy features - 🕰️ Slow performance and loading times - 🔑 Frustrating login and authentication issues - 💳 Limited payment options **Commonly reported bugs** - Login screen freezes or shows system errors - Blank screens and app crashes on launch - Inability to access policy documents and information - Inconsistent 2FA and authentication failures **Most requested features** - Add support for Apple Wallet insurance cards - Optimize app for iPad and larger screens - Improve app stability and reliability - Streamline payment processing and options ## Recent user reviews (10 of 99) All indexed reviews: https://appshunter.io/ios/app/amica/id401000907/reviews.md ### 1/5 — The App is awful *2026-08-13, version 9.10.3* Never works we you need it. All I want to do is show proof of insurance! Broken and frustrated! ### 1/5 — So many trash apps *2026-08-12, version 9.10.3* The two factor authentication for my insurance was a choice and a bad one. Why does everyone need to protect their car insurance info so much? Can we not remember my phone? Who gets access to my phone but is unable to pass the tfa that goes to my text. It’s bad UX. The app is slow. Log in doesn’t always work. And if you need to do anything more complex than print id cards you’ll be calling an agent anyway. ### 1/5 — Login & view issues *2026-08-12, version 9.10.3* The login process is painful, why have text or code requirements when you’re using biometrics? Often requires multiple attempts to get in. And by the time you do get in, none of your policies or any information is available. The app used to work, but now it doesn’t work at all. Not sure how this is acceptable in this day/age. ### 1/5 — Not for iPad! *2026-08-11, version 9.10.3* Amica app is only for iPhone so it doesn’t show up full screen on an iPad. Disappointing. ### 1/5 — Not opening *2026-07-16, version 9.10.2* After the update, my app no longer opens. It will send me my two-step verification code. When I type it in it sits there just spinning does not log me in. ### 1/5 — Makes Me Hate Amica *2026-07-07, version 9.10.1* This app sucks. The login is awful. The biometric always has an error. It always glitches and takes forever to login. You need a text code if it happens to lose focus which means you need to get a text every few minutes. The roadside assistance is horrific. Most of the time I get sent to the website that asks me if I want to download the app. Honestly I’m just going to shop for new insurance. I’ve had it. ### 1/5 — No good *2026-06-10, version 9.9.22* "We're unable to handle your request". Doesn't matter if it's an upload or a download. 2fa codes aren't delivered in a timely manner ### 3/5 — Great Insurance. Meh app. *2026-05-10* I trust the app. It mostly does what I want, but it is a bit clunky with missing pieces that are frustrating. eg. yearly mileage entry should be in app with last years vehicle miles already there instead of my writing it down - or at least let me see last years document upload; Sliders of the different insurance attributes to try adding/subtracting to see how it affects price/coverage; see different prices for different states as i anticipate move; Surveys: I will NEVER take an email link to do a survey - should be in secure app as needed; app should have link for suggestions like these. **Developer response:** Thank you for trusting us with your insurance needs and using our app, Mike. We appreciate your feedback and will keep it in mind as we continue to make updates. If you would like to share additional feedback, or if you need assistance with any of the items you shared in your review, please email us at appsupport@amica.com. Thank you. ### 1/5 — Unable to complete *2026-04-21* Using iPhone and Amica app was unable to make billing transactions. Selected today before noon. Had to change from Apple Pay to my bank account which has worked before. Tapped the next button and the screen slid over where you could see a small portion of the previous screen and the next final or confirmation screen never displayed tried 3 times. Unable to use. **Developer response:** We’re sorry to hear about your experience and appreciate you bringing this to our attention. This isn’t the experience we’d like you to have, and we’d appreciate the opportunity to look into this further. If you’re still unable to make a payment, please email us at appsupport@amica.com with your full name and policy information so we can assist you. We would also appreciate any additional details you can share about the last screen you reached when attempting your payment, as this will help us investigate and prevent similar issues in the future. We’re here to help. ### 3/5 — MFA sign in option needs improvement. *2026-03-20, version 9.9.18* During login with MFA enabled, and “Receive code in your Authentication App” selected, “Enter Security Code” screen appears. Double-tap in Code entry box ONLY gives the option for Scan Text, but no option for AutoFill > Passwords to get the authenticator app generated code. This results in having to leave the app to open the user’s 3rd party password manager to get the generated code. I contacted Amica and their response was, unfortunately, “this is a feature that our developers do not plan to implement currently.” Maybe they can reconsider and add it to their list of things to improve the app. ## Frequently asked questions about Amica ### What can I do with the Amica Mobile app? The app allows you to manage your insurance policies, including paying bills for auto, home, marine, and umbrella policies. You can also submit and track claims, view important policy information, access your auto insurance ID card, request roadside assistance, get a quote for new coverage, and contact Amica representatives. ### Is the Amica Mobile app free to use? Yes, the Amica Mobile app is free to download and use. There are no in-app purchases or ads mentioned in the app's description. ### Do I need an Amica account to use the app? Yes, to access all the features and advantages of the Amica Mobile app, you will need to create or log into your existing account at Amica.com. ### What types of insurance policies can I manage with the app? You can manage your auto, home, marine, and umbrella insurance policies through the Amica Mobile app. This includes paying bills, accessing policy information, and submitting claims for these policy types. ### Can I get roadside assistance through the app? Yes, the app provides easy access to roadside assistance. Help is available with just a few taps, allowing you to quickly request support when you need it. ## Version history (last 5 releases) ### 9.10.4 — 2026-08-24 - Maintenance ### 9.10.3 — 2026-08-10 - Optimized change password experience - Maintenance - Bug Fixes ### 9.10.2 — 2026-07-13 - Accessibility improvements - Bug fixes and maintenance ### 9.10.1 — 2026-06-29 - Roadside Assistance map improvements. - Bug fixes and performance enhancements. - Ongoing maintenance and technical updates. ### 9.10.0 — 2026-06-15 • Introducing Recommended Tow Locations for Roadside Assistance requests. • Enhanced contact information and address management experiences. • Billing and payment experience improvements. • Accessibility enhancements. • Bug fixes and performance improvements. ## Apps similar to Amica | App | Rating | Price | Category | | --- | --- | --- | --- | | [Insurance Agent](https://appshunter.io/ios/app/insurance-agent/id595397896) | 4.7 (1,691) | Free | Utilities | | [Eversource Energy](https://appshunter.io/ios/app/eversource-energy/id1452925688) | 4.9 (31,802) | Free | Utilities | | [National Grid](https://appshunter.io/ios/app/national-grid/id632161989) | 4.7 (9,297) | Free | Utilities | | [Hover: Measure Design Estimate](https://appshunter.io/ios/app/hover-measure-design-estimate/id942568673) | 4.4 (3,038) | Free | Utilities | | [EZ Tolls MA](https://appshunter.io/ios/app/ez-tolls-ma/id1430551328) | 2.5 (42) | Free | Utilities | | [Permission Slip by DeleteMe](https://appshunter.io/ios/app/permission-slip-by-deleteme/id1591285074) | 4.7 (5,712) | Free | Utilities | ## More apps by Amica Mutual Insurance Company - [Home Check by Amica](https://appshunter.io/ios/app/home-check-by-amica/id1435368134) - [StreetSmart by Amica™](https://appshunter.io/ios/app/streetsmart-by-amica/id1582473294) - [Amica Events](https://appshunter.io/ios/app/amica-events/id6783393856) All apps by Amica Mutual Insurance Company: https://appshunter.io/developer/401000910 ## Related topics [amica insurance](https://appshunter.io/ios/topics/amica-insurance) · [amica](https://appshunter.io/ios/topics/amica) · [amica car insurance](https://appshunter.io/ios/topics/amica-car-insurance) · [amicable](https://appshunter.io/ios/topics/amicable) · [arbella insurance](https://appshunter.io/ios/topics/arbella-insurance) · [arbella mutual insurance](https://appshunter.io/ios/topics/arbella-mutual-insurance) · [amico home](https://appshunter.io/ios/topics/amico-home) · [njm insurance](https://appshunter.io/ios/topics/njm-insurance) · [stansberry research](https://appshunter.io/ios/topics/stansberry-research) · [axa mansard insurance plc](https://appshunter.io/ios/topics/axa-mansard-insurance-plc) · [allied insurance](https://appshunter.io/ios/topics/allied-insurance) · [safeco insurance company of america](https://appshunter.io/ios/topics/safeco-insurance-company-of-america) · [estrella insurance](https://appshunter.io/ios/topics/estrella-insurance) · [claims assist](https://appshunter.io/ios/topics/claims-assist) · [acuity insurance](https://appshunter.io/ios/topics/acuity-insurance) · [aic insurance](https://appshunter.io/ios/topics/aic-insurance) · [john hancock insurance](https://appshunter.io/ios/topics/john-hancock-insurance) · [amax insurance](https://appshunter.io/ios/topics/amax-insurance) · [amex insurance](https://appshunter.io/ios/topics/amex-insurance) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*