# Ampace Andes — user reviews

> 8 indexed App Store user reviews of Ampace Andes by Xiamen Ampace Technology Limited, rated 1.57/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/ampace-andes/id1669386325/reviews
- App overview in markdown: https://appshunter.io/ios/app/ampace-andes/id1669386325.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 2 · 2★ 0 · 1★ 2

## Most critical reviews (8 lowest-rated)

### 1/5 — This app sucks

*2026-05-01*

They need to fire engines for built this app

### 1/5 — App does not work

*2026-03-28*

Suddenly the app is telling that’s it’s not connected, so nothing works, from login to anything inside the app

### 1/5 — Can’t login back

*2025-12-23*

Every time I try to log in I receive the same error: The SMS sending is abnormal, please try again

### 1/5 — Power station works (so far) App hasn’t been updated in 5 mos!

*2025-08-27*

One would expect that a reputable company would provide monthly updates for their application to address any issues. When attempting to use the app, I receive the following error message: "Connection failed, please check the network status of your phone!" I have powered the phone off and then back on, but to no avail. Consequently, I have decided to remain loyal to well-known companies such as EcoFlow, Jackery, and Bluetti. I utilize the power station in a remote area to operate my router and modem, and it is crucial for me to monitor (through the app) the status of the power station.

### 1/5 — App not working at all

*2025-08-27*

I logged in one time when I initially downloaded the app. I messed with the features a bit and stopped. I tried to get in the app the same day a few hours later and it couldn't finds my AMPACE ANDES 1500. I tried deleting it and logging back in. But now it won't send me the verification code by text or email to log back in. Kind of frustrating considering the price I just payed.

### 1/5 — Doesn’t actually work

*2025-05-11*

I have a new Ampace Andes 300 and it tells me the device does not exist after typing in the Bluetooth code during the setup process so it won’t actually connect and I cannot access any of the Bluetooth only settings that the device is supposed to have.

### 3/5 — Turns off Outlets

*2025-07-19*

I really like this unit and the app is ok to use the basic functions. But I’m not sure why but every 2-3 weeks, the unit resets and turns off my outlets which runs my WiFi. I’m not sure of the cause but it seems like it happens when we are away. Then I have no visibility of my house cameras, etc which really bums me out. Can this be fixed in the app or a firmware update?

### 3/5 — Doesn’t actually work(it seems they fixed it)

*2025-05-17*

Update: I was finally able to connect my device to the app. The app is fairly barebones but it is finally functional and gives you the ability to see the status remotely. I have not connected it to WiFi as I don’t think that’s necessary for a small unit of this size but the Bluetooth works well. 

I have a new Ampace Andes 300 and it tells me the device does not exist after typing in the Bluetooth code during the setup process so it won’t actually connect and I cannot access any of the Bluetooth only settings that the device is supposed to have.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*